Erick Rivera

This is Volvo#6. I continue to use this dealership because of my service adviser, Erick Rivera. He is courteous and listens carefully. He keeps me apprised of the is I continue to use this dealership because of my service adviser, Erick Rivera. He is courteous and listens carefully. He keeps me apprised of the issues throughout the process. More

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From the moment I walked in, Andrew was friendly, professional, and listened attentively to what I was looking for in a car. He wasn't pushy or trying to "sell" me on anything. Instead, he took the t professional, and listened attentively to what I was looking for in a car. He wasn't pushy or trying to "sell" me on anything. Instead, he took the time to understand my needs and budget, then showed me a few options that fit the bill perfectly. Andrew's knowledge about the cars was impressive. He answered all my questions thoroughly and explained the features in a way that was easy to understand. He even took me on a test drive for each car I was interested in, making sure I had plenty of time to get a feel for it. Overall, thanks to Andrew, my car-buying experience was actually enjoyable! He made the whole process feel relaxed and straightforward. I highly recommend Andrew to anyone looking for a new or used car. More

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Working with Chris is the best! The volvo schumacher team always makes me feel like home, and the service is top notch. The volvo schumacher team always makes me feel like home, and the service is top notch. More

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Erick has been extremely helpful. Excellent employee!! I recommend Erick at service dept in West Palm Excellent employee!! I recommend Erick at service dept in West Palm More

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Erick is very knowledgeable and personable. Always helpful and in a positive and pleasant mood. As a caregiver, he realizes the importance of dependable transportation for me and advises accord Always helpful and in a positive and pleasant mood. As a caregiver, he realizes the importance of dependable transportation for me and advises accordingly. Great employee!! More

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Eric Rivera is a top flight service coordinator/manager, who communicates very well, on a timely basis, and with a caring mindset to get all the service issues and problems taken care to the customer's sat who communicates very well, on a timely basis, and with a caring mindset to get all the service issues and problems taken care to the customer's satisfaction. He has me totally confident in Schumacher's service capabilities. More

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Always about the service. Erick is the best. Always prompt, never problems. Car is always completed on time. Erick is the best. Always prompt, never problems. Car is always completed on time. More

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I have now leased a second Volvo with this dealership and it has been an amazing experience thus far. I leased my first Volvo with Matt Needle and I leased my second Volvo with Elliott Bates. From the moment it has been an amazing experience thus far. I leased my first Volvo with Matt Needle and I leased my second Volvo with Elliott Bates. From the moment I walked into the dealership it has always been a pleasant experience including the couple of times I have had my car serviced (Chris is wonderful in that department as well). Highly recommend this dealership to anyone who is ready for an amazingly safe and reliable vehicle as well as fantastic customer service. Happy to be apart of the Schumacher family :) More

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My cameras stopped working on 10/22/23, before I had a chance to schedule an appt for annual maintenance. I took the chance of visiting the dealership without an appt because I was very nervous about driv chance to schedule an appt for annual maintenance. I took the chance of visiting the dealership without an appt because I was very nervous about driving, (especially parking). Erick Riviera was very gracious in resolving my issues while minimizing my wait time. He kept me apprised while I waited for servicing to be completed. I was impressed by his level of professionalism, knowledge & courtesy. I received my vehicle in showroom-like condition which made me very happy. Thanks Erick for the great customer service. More

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This is my 2nd Volvo I have leased from this location, Andrew Bisaccia & Staff always very professional from start to finish, Great Team !! Andrew Bisaccia & Staff always very professional from start to finish, Great Team !! More

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