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Erica Hughes

Overview Reviews (89) Inventory (571)

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Erica Hughes

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Erica Hughes | Page 2

Service Advisor

Ken Ganley Kia Mentor

9090 Mentor Avenue
Mentor, OH 44060

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5.0

89 Reviews

Overview Reviews (89) Inventory (571)

5.0

89 Reviews

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89 Reviews of Erica Hughes

February 24, 2024

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Employee Rating

I had Erica as my service advisor and she was wonderful. She’s always so helpful every time I have her. She’s always so helpful every time I have her. More

by alyssa

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Workmanship

Service Time

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Recommend Dealer

Yes

Helpful 0

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Feb 26, 2024 -

Ken Ganley Kia Mentor responded

Hi Alyssa, we are glad we could help! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 21, 2024

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I brought my car in for a recall and the techs were great. It only took 30 minutes and I was out the door! great. It only took 30 minutes and I was out the door! More

by ngevaart

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Nate Ferris, Michael Lindner, Brian Snowden, Kyle Eddy , Rebecca Banks, Chelsey Padula, Zach Piotrowski, Michael Ross

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Feb 25, 2024 -

Ken Ganley Kia Mentor responded

Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 07, 2024

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Employee Rating

I went in for an oil change. I was taken care of immediately and kept in the loop. Very pleasant woman and very helpful. Thank you. I was taken care of immediately and kept in the loop. Very pleasant woman and very helpful. Thank you. More

by lori s

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Feb 09, 2024 -

Ken Ganley Kia Mentor responded

Hi Lori, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

February 06, 2024

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Employee Rating

Took my K5 in for service and had a great experience. Rebecca & Erica took great care of us and had our car finished earlier than expected. They really make you feel important when you come in and they Rebecca & Erica took great care of us and had our car finished earlier than expected. They really make you feel important when you come in and they treat you like family. More

by bryancmoore

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Rebecca Banks

Helpful 0

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Feb 08, 2024 -

Ken Ganley Kia Mentor responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Kia Mentor. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

February 06, 2024

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Employee Rating

Erica is gem good service made spending my money not so painful, take care of her painful, take care of her More

by sawat2go

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Feb 08, 2024 -

Ken Ganley Kia Mentor responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Kia Mentor! We hope to be of service to you again in the future. Best wishes, Ken Ganley Kia Mentor

February 02, 2024

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Employee Rating

Every one there as very nice and helpful. And kept me informed about my car. And kept me informed about my car. More

by robin317

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Workmanship

Service Time

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Recommend Dealer

Yes

Helpful 0

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Feb 04, 2024 -

Ken Ganley Kia Mentor responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Ken Ganley Kia Mentor. Thank you and we look forward to seeing you on your next visit. Tony Dardis Customer Relations Manager 440-953-1000 ext 221

January 18, 2024

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Employee Rating

Awesome, friendly place Erica treated me most kindness. Thank you Erica. God bless happy new year. Thank you Erica. God bless happy new year. More

by Judynathan15

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Jan 19, 2024 -

Ken Ganley Kia Mentor responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Kia Mentor! If you have any further questions, please give us a call. We're always happy to help!

January 15, 2024

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Had to bring in for a Kia recall. Done quick and was kept informed throughout. Done quick and was kept informed throughout. More

by davidmead

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Jan 16, 2024 -

Ken Ganley Kia Mentor responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out to us if there's anything more we can do!

January 10, 2024

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Employee Rating

This was the second time I took my kids to the Kia dealership in mentor. All the staff I encountered was helpful and friendly I loved that and it didn’t take to long only an hour. Excellent service.😊 dealership in mentor. All the staff I encountered was helpful and friendly I loved that and it didn’t take to long only an hour. Excellent service.😊 very happy Thank you very much. More

by Snead, Marsha

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Nate Ferris, Michael Lindner, Brian Snowden, Kyle Eddy , Rebecca Banks, Chelsey Padula, Zach Piotrowski, Michael Ross

Helpful 0

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Jan 11, 2024 -

Ken Ganley Kia Mentor responded

Hi Marsha, thank you for your kind words and this wonderful review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

January 05, 2024

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Employee Rating

The folks in service are kind and patient! They take time to hear my questions without rushing me. They take time to hear my questions without rushing me. More

by DEE

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

Report | Print

Jan 07, 2024 -

Ken Ganley Kia Mentor responded

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

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Erica Hughes | Page 2

Service Advisor

Ken Ganley Kia Mentor

89 Reviews of Erica Hughes

Dealership Inventory (571 Vehicles)

Had a great experience?Spread the word.

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