Erica Cebreros | Page 2

I was able to order my Bronco and actually received it in about 3 months. about 3 months. More

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I had a very pleasant experience purchasing my new car at San Tan Ford yesterday. My sales person, Erica Cebreros, was amazing. I was in and out in about 3 hours with no haggling or frustration. Steve in fin San Tan Ford yesterday. My sales person, Erica Cebreros, was amazing. I was in and out in about 3 hours with no haggling or frustration. Steve in financing had all the paperwork ready to go as well. All in all I was very pleasantly surprised. Best car shopping experience I have ever had! More

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Erica and her team were amazing! They made the process of buying a truck so easy. They made the process of buying a truck so easy. More

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Sales people are friendly and informative. I never felt pressured or pushed by them. Each person I spoke with was very helpful with my questions I never felt pressured or pushed by them. Each person I spoke with was very helpful with my questions More

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We're filing a formal complaint with the Attorney General's office For ODOMETER FRAUD! Santan Ford committed ODOMETER FRAUD! The car had 3200 miles on it when we bought it. I was adamant th General's office For ODOMETER FRAUD! Santan Ford committed ODOMETER FRAUD! The car had 3200 miles on it when we bought it. I was adamant that I did NOT want a loaner or rental ...and that I wanted a new car and the lower, interest rate that come with that....show me another car. They, (saleswoman and finance man) told us that "Even though it had 3200 miles on it, Ford Motor Credit would finance it as a new car because it was never used as a loaner or rental and only driven by the owners and specific managers. We were also getting a discount on the car because of the 3200 miles". We had to sign off on the odometer paperwork in financing....the mileage was listed 32 ...when we said they were missing a couple of zeros, they said "32 means 3200 in our world". Reported mileage to Arizona Dept. of Motor Vehicles? 32! That's ODOMETER FRAUD! They also reported the car had 9 miles, the day after we bought it and brought it home! (reported to Ford via the VIN) for a service that never happened! Less than 2 weeks after we bought the car, we had to bring it in (already) for service. This service, which would have required them to post/notate the current mileage. This service appointment and subsequent repair, was NEVER reported or notated on the VIN. When I asked for a recipe the service advisor, Eric Thompson, said "No need...no charge". Pretty slick, huh? They are low life, lying, thieving, xxxx. Avoid them like the plague! Helpful 0 Thanks 0 Love this 0 Oh no 0 More

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Erica was very helpful in getting us the car and deal we were looking for. were looking for. More

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The people were friendly and very helpful, great customer service, willing to keep working with us to find the right car for our needs. service, willing to keep working with us to find the right car for our needs. More

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The process was smooth for such a hard to find vehicle. Communication was great and response time excellent. The hardest part was waiting for the factory. Communication was great and response time excellent. The hardest part was waiting for the factory. More

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Erica made this experience awesome for Jess and I! Love doing business with San Tan Ford Love doing business with San Tan Ford More

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Erica came in and helped to assist after we looked at the truck. Since we didn’t ask to test drive the truck initially Matt let us know Erica would best to help us. I’m very happy that happened. She made us truck. Since we didn’t ask to test drive the truck initially Matt let us know Erica would best to help us. I’m very happy that happened. She made us feel valued and encouraged us to take the truck for a test drive. After that drive and her being down to earth, we knew we were going to move forward with our selection. The process was seamless and we will recommend Erica to others interested in Ford. More

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