Eric Sarjeant
Eric Sarjeant at Ed Martin Toyota

Eric Sarjeant | Page 11

General Manager

Ed Martin Toyota

9230 E 141st Street
Noblesville, IN 46060

Contact Me
4.8
597 Reviews

Dealership Experience

8 yrs, 4 mos

Industry Experience

19 yrs, 4 mos

Specialties & Trainings

Toyota Master Certified In-Dealership Trainer

Toyota Master Certified New Vehicle Sales Manager

View more specialties & trainings
4.8

597 Reviews

Write a Review

597 Reviews of Eric Sarjeant

August 23, 2024

Dealership Rating
Employee Rating

Very impressed with Ed Martin Toyota. We recently purchased a used car for our daughter. The salesman was very knowledgeable and thorough . He made sure it was checked out by the service More

by t.d.belcas
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jared Dickerson

Aug 23, 2024

Ed Martin Toyota responded

Thank you so very much for your business and kind review of our team! We hope your daughter loves her vehicle, welcome to the Ed Martin family!

August 19, 2024

Dealership Rating
Employee Rating

This was hands down the best dealer experience I have ever had. I bought a 2024 Land Cruiser from Ed Martin Toyota. Everyone I spoke with at the dealership was kind and accommodating. The paperwork was e More

by Heather Royston
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Xavier Potter

Aug 19, 2024

Ed Martin Toyota responded

Thank you so much for your business and your review of Eric and our dealership team! It’s wonderful to know that the journey from Houston was worth it for your new 2024 Land Cruiser. We truly appreciate your recommendation and look forward to assisting you again in the future!

August 15, 2024

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Employee Rating

Ed Martin has been our go to dealer for service, for 6 years. Now we are purchasing a car, with great personal care from Neal Graham! We appreciate Ed Martin, and all of their great staff! More

by bob.helen.dekker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 15, 2024

Ed Martin Toyota responded

Thank you so very much for your loyalty, continued business and kind feedback.Enjoy your beautiful Toyota!

August 12, 2024

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Drove 45 mins to look at a Tacoma to only get there and it was sold .. then proceeded to work a deal with another Tacoma … one offer was given to me .. basically said could not give me more then what was o More

by Abowling7373
Recommend Dealer
No

Other Employees Tagged: Katrina Jewell

Aug 12, 2024

Ed Martin Toyota responded

Adam, We apologize we couldn't make the deal happen Saturday. It was bad timing on that truck selling earlier that morning. I understand $4000 more for the Crown is a lot of money, we never want to be that far off. Looking at the numbers, in hindsight, we should have stretched a little more knowing how nice the Crown was. Even then though, we wouldn’t have been able to match the $4000. I am glad you got a truck that you love. I assure you we do want your business and we definitely were trying, unfortunately, we didn’t try hard enough. Katrina is pretty torn up reading this, but I am still appreciate you took the time to give us feedback. Thanks Eric Sarjeant General Manager Ed Martin Toyota Cell: 317-385-9572

August 09, 2024

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Employee Rating

Purchased a 24 Land Cruiser. Super experience, and highly recommend them to anyone looking to purchase a Toyota. Especially a Land Cruiser, as they are the local experts. H More

by DAT250
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Xavier Potter , Dustin Cronkhite

Aug 09, 2024

Ed Martin Toyota responded

Thank you so much for choosing Ed Martin Toyota. We truly appreciate your business and kind feedback. Enjoy your new Toyota Land Cruiser!

August 06, 2024

Dealership Rating
Employee Rating

We had an excellent experience and would shop at Ed Martin Toyota again! CP was excellent, very courteous and responsive throughout the process. More

by Di32685
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sam Martin, Chirag (C.P.) Patel

Aug 06, 2024

Ed Martin Toyota responded

Thank you for your business and kind review of our team and dealership! Enjoy your Toyota!

July 31, 2024

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Employee Rating

It was a pleasure doing business with Ed Martin Toyota. Everyone I have been in contact with have been pleasant, professional and knowledgeable. More

by JG
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Chirag (C.P.) Patel

Jul 31, 2024

Ed Martin Toyota responded

Thank you for your business and the great feedback! Have a great summer, and enjoy your new Toyota!

July 16, 2024

Dealership Rating
Employee Rating

Do not take your car there for service! Explained my situation with Eric Sargeant the general manger accused me of lying. I was not explained the total cost of a new tire and oil changed. More

by cashelaine7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Alex Gardiner , Junior Argueta

Jul 17, 2024

Ed Martin Toyota responded

Customer stated they would leave negative review if I did conform to demands outlined in this email. Readers of this review can digest this review and likely come to the conclusion that the truth is somewhere in the middle. I chose to not negotiate with reviewer due to demands based “do this or I will do that” mentality. Ed Martin stands by our work 100% of the time. In this case, customer states we damaged center cap on wheel but didn’t notice it for 32-days after vehicle was returned to customer. Also, customer demanded free lifetime tire rotations, which we do offer customers who buy replacement sets of tires from us. This customer bought two tires from us and assumed it would be free rotations for life, which is not the case. However, I still honored the rotation and a courtesy for the misunderstanding. Without the demand of the bad review, I would have absolutely goodwilled the center cap based on speculation, but it didn’t feel right with an ultimatum.

June 21, 2024

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Employee Rating

Just bought my 2024 Toyota 4Runner TRD Off-Road Premium. Drove it off the lot this morning. Love it!! Darnell was the best salesman. Enjoyed working with him. It only took me a day to decide and bought the More

by momof207
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Darnell Lark

Jun 21, 2024

Ed Martin Toyota responded

Thank you for your great feedback! We're thrilled to hear you love your new 2024 Toyota 4Runner TRD Off-Road Premium. We're glad Darnell and Eric made your experience enjoyable and efficient. Enjoy your new ride!

June 06, 2024

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Employee Rating

Mohamed was absolutely amazing to work with! I am a car guy, and he knew even more about the car than I did. More

by dawude
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mohamed Awad

Jun 06, 2024

Ed Martin Toyota responded

Thank you so much! We truly appreciate your business and your kind feedback!

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