Eric Sakumoto

Colin Lieb was an excellent advisor who managed the entire service with expertise. Joel did an excellent job with multi/point inspection, engine oil and filter replacements. Joel noticed an oil seepage entire service with expertise. Joel did an excellent job with multi/point inspection, engine oil and filter replacements. Joel noticed an oil seepage around the valve cover. He cleaned the area and added oil dye to identify seepage and its extent for 1,000 miles. With Colin’s direction and oversight, I am to return to my Hawk Lane shop for oil dye observation/diagnosis and a tune-up. Both advisor and technician were Expert and professional. Thank you for the tire rotation, brake and battery test and works package inspection. More

by Roberta Verified Customer Verified Customer

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Great service and assistance from Eric. S. Keep up the great work and attention to the customer. S. Keep up the great work and attention to the customer. More

by ROSENDOHERNANDEZ Verified Customer Verified Customer

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Friendly helpful answer all questions took their time and didn't rush me for a sale... didn't rush me for a sale... More

by MIC5140 Verified Customer Verified Customer

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Eric was awesome, didn’t treat me like just a customer. , Hawk gave me a great deal on my trade in and an awesome price on my new purchase. Absolutely recommend , Hawk gave me a great deal on my trade in and an awesome price on my new purchase. Absolutely recommend More

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I went Hawk Ford / Nissan and worked with General sales manager, Jim Martinez. I was treated with the upmost respect and like I was a member of the family.. I feel I got an excellent deal and I was not t manager, Jim Martinez. I was treated with the upmost respect and like I was a member of the family.. I feel I got an excellent deal and I was not taken advantage of. Eric did a wonderful job on the delivery of my 24 maverick. Hawk Ford and Nissan will have my business for years to come. More

by JIMD3472 Verified Customer Verified Customer

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I grew up around Car Salesmen and have worked for dealerships before. I had been to another Local Ford dealership and was not happy with them. I friend who had previously bought from Hawk suggested t dealerships before. I had been to another Local Ford dealership and was not happy with them. I friend who had previously bought from Hawk suggested that I contact a friend of his who works in service, which I did and was given a salesman Eric Sakumoto to contact. I contacted Eric at the Dealership and later went to see him. I had previously driven the Maverick and Bronco sport models more based on price than desire. At Hawk I found a Full size Bronco, Big Bend in the color I wanted. The whole experience from my trade in (I got 50% more than what the other dealer offered). The finance department was easy to talk to. Everybody wants to have a guy who will treat they fairly and professionally well Eric is my new guy. The follow up through Ford is outstanding, I'm now part of Bronco Nation, So I went there for a truck and got a whole lot more! More

by Wade Larson Verified Customer Verified Customer

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Always good service at Hawk Ford quick lanes on a very busy day at the dealership busy day at the dealership More

by PEACHESRIFE Verified Customer Verified Customer

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I purchased a used car from Eric at Hawk Nissan very pleased with car and how they didn't offer things I didn't want or need which makes buying experience less stressful than it needs to be Thanks aga pleased with car and how they didn't offer things I didn't want or need which makes buying experience less stressful than it needs to be Thanks again Jim + Mary More

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Hawk couldn't make up for Ford's unconscionable policy and practice. After decades of Ford ownership, I'll never buy a Ford again. "" William F. Russell and practice. After decades of Ford ownership, I'll never buy a Ford again. "" William F. Russell More

by WILLIAMRUSSELL0 Verified Customer Verified Customer

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Had an outstanding car-buying experience at Hawk Ford St. Charles! From start to finish, the team was professional, knowledgeable, and incredibly helpful. They made the whole process smooth and stress-free. Charles! From start to finish, the team was professional, knowledgeable, and incredibly helpful. They made the whole process smooth and stress-free. Eric Sakumoto took the time to understand my needs and budget, and I never felt pressured or rushed. I was impressed by the transparency and honesty throughout the negotiation, and they offered a fair price with no hidden fees. The finance department was efficient and made sure I understood all my options. I drove off in my Ford Ranger Raptor feeling thrilled and confident with my purchase. Highly recommend Hawk Ford St. Charles to anyone looking for a seamless, enjoyable car-buying experience! More

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