Eric Lovo | Page 7

Been a sales and service customer at this dealership for decades. Always outstanding experience from them. In particular, Eric Lovo is great to work with in sales. Very knowledgeable, personable, responsive decades. Always outstanding experience from them. In particular, Eric Lovo is great to work with in sales. Very knowledgeable, personable, responsive, and fair. Highly recommend. More

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Eric Lovo was great work with. He presented information regarding various financing options in a very direct way and nothing changed at signing of the lease. He is a very pleasant He presented information regarding various financing options in a very direct way and nothing changed at signing of the lease. He is a very pleasant fellow! More

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Eric Lovo was wonderful to work with! He was very knowledgeable and made the entire buying process seamless and enjoyable. We appreciated the time and attention he gave us and would reco He was very knowledgeable and made the entire buying process seamless and enjoyable. We appreciated the time and attention he gave us and would recommend him to anyone! More

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Perfect! Just as the best restaurants offer more than great food, BMW of Silver Spring’s Eric Lovo and Max Moyer deliver an exceptional experience in additio Just as the best restaurants offer more than great food, BMW of Silver Spring’s Eric Lovo and Max Moyer deliver an exceptional experience in addition to a great vehicle and a great deal. Efficient and simple ordering, constant contact while our BMW was being built, comprehensive shipment tracking, and special care of its paint after dealership arrival. And, even though BMW of Silver Spring is in Maryland, Virginia paperwork and taxes were handled seamlessly. And then! Eric provided an extraordinary delivery experience as well as accept return of our lease-end BMW at Xtreme Auto Details in Sterling, VA where our new vehicle will receive expertly applied XPEL PPF and ceramic coating. Simply a perfect experience! Thank you! Thank You! They may not be the closest dealer, but they'll do everything they can to earn your loyalty. More

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I recently purchased a BMW at this dealership and had a wonderful experience. Eric Love and Get Awanohara were very sincere and provided all information needed. All questions were answered honestly and the wonderful experience. Eric Love and Get Awanohara were very sincere and provided all information needed. All questions were answered honestly and the customer service was exceptional. I look forward to my next purchase at this dealership! More

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My second new car purchase from certainly the best BMW dealer in the entire DMV. Eric Lovo went above and beyond to ensure that I was completely happy. Truely superior service! dealer in the entire DMV. Eric Lovo went above and beyond to ensure that I was completely happy. Truely superior service! More

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Eric was the best salesman. Super informed and work hard to get me the best value. Super informed and work hard to get me the best value. More

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Responsive, efficient, and respectful. This dealership helped me with my first BMW purchase and things could not have gone smoother. Even though it was a little farther for me to drive and This dealership helped me with my first BMW purchase and things could not have gone smoother. Even though it was a little farther for me to drive and there were other BMW dealerships closer to home, it was well worth the distance. Fantastic service all around! More

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Very helpful service by Kyle and Eric. Made the difficult process of buying car much easier. I will work with them again in future as well. There were some real steep hill but they helped Made the difficult process of buying car much easier. I will work with them again in future as well. There were some real steep hill but they helped me get over it and we ended up buying 750e 2024 with all the options I wanted. Great experience More

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Eric Lovo was our sales rep and we really liked him. He kept us informed throughout the buying process and had a great demeanor. Our interaction with the finance/business manager we met with to hand ove He kept us informed throughout the buying process and had a great demeanor. Our interaction with the finance/business manager we met with to hand over payment and complete the paperwork left a lot to be desired. He was not helpful, was aggressively selling additional options without much information. He also called with these options the day before we were supposed to pick up our car instead of emailing us with information we could consider ahead of time. This was not good customer service at all. More

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