Eric Laurendeau
Eric Laurendeau at Honda of the Avenues

Eric Laurendeau | Page 14

Service Advisor

Honda of the Avenues

11333 Philips Highway
Jacksonville, FL 32256

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4.8
241 Reviews

Dealership Experience

4 yrs, 5 mos

4.8

241 Reviews

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241 Reviews of Eric Laurendeau

October 16, 2024

Dealership Rating
Employee Rating

Had an appointment for simple oil snd filter change. Took over 2 hours for thie service to be completed. Even if this was scheduled on a weekend, busy day, an oil change should not take that long. No is More

by Jose.a.salazar24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 11, 2025

Honda of the Avenues responded

Thank you for your feedback. We’re glad to hear your service advisor provided good support, but we apologize for the long wait for a simple oil change. We’ll review this with our team to improve efficiency and reduce wait times in the future.

October 15, 2024

Dealership Rating
Employee Rating

Dealership is Organized and fast ,my advisor Eric is excellent and thorough inspection and recommendation More

by Docpeds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 15, 2024

Honda of the Avenues responded

Thank you for your business and we are glad to hear that Eric was able to provide you with a great visit!

October 11, 2024

Dealership Rating
Employee Rating

The staff was Very pleasant. Was kept updated on progress. Was updated on time frame for repairs More

by greenflamingo6
Service Price Transparency
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Howard, James Bollettieri

Oct 11, 2024

Honda of the Avenues responded

Thank you for trusting Honda of the Avenues with your vehicle and we appreciate your business!

October 10, 2024

Dealership Rating
Employee Rating

HOA has a great team and efficient workflow. Thanks for your support. God bless you! More

by br549
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 11, 2024

Honda of the Avenues responded

We appreciate your business and thank you for trusting our service department with your vehicle!

October 07, 2024

Dealership Rating
Employee Rating

Eric was cordial and helpful reminding me of previous service recommendations and the importance and prioritization considerations. I waited for the completion of the services the facility was comfortabl More

by TERRYCANTY2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 07, 2024

Honda of the Avenues responded

We appreciate your business and we are glad to hear that Eric was able to provide you with the information you needed to keep your vehicle in running condition!

October 05, 2024

Dealership Rating
Employee Rating

Honda of the Avenues has quick, friendly service, comfortable waiting areas and professional service people. More

by timothyhill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Howard, James Bollettieri

Oct 07, 2024

Honda of the Avenues responded

Thank you Timothy for your business and we are glad to hear that you had a 5-Star experience!

October 05, 2024

Dealership Rating
Employee Rating

Very simple check would take more than 2 hours to get it done, it was a waste of time. More

by Wchajax
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: James Bollettieri

Oct 11, 2025

Honda of the Avenues responded

We’re very sorry to hear your service visit took longer than expected. We strive to complete even simple checks efficiently and apologize for the inconvenience. We’ll review this with our team to improve wait times in the future.

October 01, 2024

Dealership Rating
Employee Rating

Good experience. Not too long of a wait for service and complimentary snacks and water while you wait. More

by c10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 01, 2024

Honda of the Avenues responded

Thank you for your business and for takine time to complete a review of your visit!

October 01, 2024

Dealership Rating
Employee Rating

Eric in servicing was awesome! Took time to explain what was/wasn't needed for servicing on my car at current mileage. Very nice, great to work with. More

by meboutili
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Oct 01, 2024

Honda of the Avenues responded

We appreciate your business and are glad to hear that Eric was able to provide you with an enjoyable experience!

October 01, 2024

Dealership Rating
Employee Rating

I had a great experience getting my battery replaced and also having a few recalls fixed. Eric was quick to respond to questions by phone and in person. I didn’t have to wait long while the there to drop of More

by ljwinters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Olivia

Oct 01, 2024

Honda of the Avenues responded

Thank you for allowing Honda of the Avenues to service your vehicle and we are glad to hear that Eric and Olivia were able to relay important information to you in regards to the needed recall work.

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