Eric Laurendeau
Eric Laurendeau at Honda of the Avenues

Eric Laurendeau | Page 12

Service Advisor

Honda of the Avenues

11333 Philips Highway
Jacksonville, FL 32256

Contact Me
4.8
241 Reviews

Dealership Experience

4 yrs, 5 mos

4.8

241 Reviews

Write a Review

241 Reviews of Eric Laurendeau

December 12, 2024

Dealership Rating
Employee Rating

Eric gave me an honest opinion on my tires and the work needed. I was appreciative of Eric’s professionalism. More

by polsberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 14, 2024

Honda of the Avenues responded

Thank you for your business and we are glad to hear that Eric provided you with a honest opinion on the status of your tires and work needed to keep your vehicle in great running condition.

December 10, 2024

Dealership Rating
Employee Rating

The service department waited on me so fast. My vehicle was taken right away. I am pleased with the whole process. More

by thephillips8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 14, 2024

Honda of the Avenues responded

We appreciate your business and are gald to hear that our team was able to have your vehicle completed in a timely fashion.

December 07, 2024

Dealership Rating
Employee Rating

Well taken care . Schedule maintenance took quick . Great customer service. Car seat repair done easily More

by reytorresjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 09, 2024

Honda of the Avenues responded

Thank you for your business and we are glad to hear that our staff was able to have your seat and maintenance were completed in a timely fashion.

December 06, 2024

Dealership Rating
Employee Rating

Great service and on time as planned, the technician provide all details as requested during the appointment More

by cvarin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 09, 2024

Honda of the Avenues responded

We appreciate your business and are glad to hear that our technician was able to provide you with the information you needed to have your vehicle serviced.

December 01, 2024

Dealership Rating
Employee Rating

Eric spent time with me explaining recommended repairs. Was very polite and knowledgeable and kept me posted on repair progress. More

by craig.e.fertenbaugh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 09, 2024

Honda of the Avenues responded

Thank you Craig for your business and we are glad to hear that Eric was able to keep you well informed of your vehicles repair progress.

November 26, 2024

Dealership Rating
Employee Rating

They were very good about explaining what was to be done and provided an excellent experience. More

by ddwhetstone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 30, 2024

Honda of the Avenues responded

Thank you for your business and we are glad to hear that our staff was able to provide you with an explaination of the work being done to your vehicle.

November 20, 2024

Dealership Rating
Employee Rating

I had a great time test driving my new Honda Prologue before deciding to lease the car. It was a pleasure working with Brett, Patrick, and Oral to help me lease the car. More

by SRivkind
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brett Huey , Patrick Lawton, Oral McDonald

Nov 22, 2024

Honda of the Avenues responded

Thank you for your business and we are glad to hear that Brett, Patrick and Oral were able to provide you with a 5-Star purchase experience.

November 18, 2024

Dealership Rating
Employee Rating

Eric was very helpful, communicative and knowledgeable. I am glad I bring my car to Honda of the Avenues for service. Always professional and courteous. Eric was great! More

by KP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 22, 2024

Honda of the Avenues responded

Thank you for your continued business and we are glad to hear that Eric is able to provide courteous and professional service!

November 16, 2024

Dealership Rating
Employee Rating

I went in for a timing belt service because I wanted to do it. It is appalling that your mechanic tried to scare me as the customer with well over $7.5k in services saying they were immediately needed. Mos More

by arycorp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 15, 2025

Honda of the Avenues responded

We’re very sorry to hear about your experience and the frustration it caused. This is not the level of trust or service we aim to provide, and we take your concerns seriously. Please contact our service management team directly so we can review what happened and work toward resolving the situation.

November 16, 2024

Dealership Rating
Employee Rating

Eric provided an excellent service experience. He shared what was needed to keep my car running tip top then he went into detail explaining why it was so important. He took his time and I didn’t More

by LISAKARMSTRONG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Bouchard

Nov 16, 2024

Honda of the Avenues responded

We appreciate your business and are glad to hear that Eric was able to provide you with an excellent experience. We look forward to providing the same level of service on you future visits.

...
12
...

Dealership Inventory (314 Vehicles)

used 2023 Honda CR-V car, priced at $27,860
2023 Honda CR-V
used
Blue Metallic exterior
CVT
Front-wheel Drive
used 2019 Toyota 4Runner car, priced at $36,606
2019 Toyota 4Runner
used
Magnetic Gray Metallic exterior
Automatic
Four-wheel Drive
new 2026 Honda Pilot car, priced at $44,526
2026 Honda Pilot
new
Radiant Red Metallic II exterior
Automatic
Front-wheel Drive
new 2026 Honda Odyssey car, priced at $41,967
2026 Honda Odyssey
new
Modern Steel Metallic exterior
Automatic
Front-wheel Drive
new 2026 Honda CR-V car, priced at $36,373
2026 Honda CR-V
new
Radiant Red Metallic exterior
Automatic
Front-wheel Drive
new 2026 Honda Accord car, priced at $29,671
2026 Honda Accord
new
Platinum White Pearl exterior
Automatic
Front-wheel Drive