Emmylea Krause | Page 109

The orientation was helpful in understanding items I hadn't figured out or had time to get to yet. Appreciate the time she spent and definitely adds value to the purchase/ownership! hadn't figured out or had time to get to yet. Appreciate the time she spent and definitely adds value to the purchase/ownership! More

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Emmylea was amazing! She patiently spent close to an hour FaceTiming with me so that we could go over all the bells and whistles on my new Crosstrek. She was knowledgeable and patient and it was a plea hour FaceTiming with me so that we could go over all the bells and whistles on my new Crosstrek. She was knowledgeable and patient and it was a pleasure dealing with her. Nathan was also a pleasure to deal with. He was fairly new when I called to order my car but was responsive and helpful and eager to ask others when needed. The finance department was more difficult for me. I waited almost four hours and was so exhausted that I really did not feel comfortable with what I was signing. Then received someone else's financial contract It was stuffed in an envelope and handed to me as I was leaving. When I got home and realized the mistake, I called immediately. It took four calls to get any response. Then another call to request my financial contract which finally was emailed to me after I had to call again. Felt uncomfortable and unprofessional More

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This was my first auto intro from Subaru and Emmylea did a great job. Having had this experience with Infiniti and Ford, I will say that Emmylea outperformed both the reps of those dealerships. She is sma a great job. Having had this experience with Infiniti and Ford, I will say that Emmylea outperformed both the reps of those dealerships. She is smart, well prepared and very professional. Good hire! More

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I feel very much a part of the family every time that I come in. Thanks so much for being so understanding and caring as well as knowledgeable and helpful. come in. Thanks so much for being so understanding and caring as well as knowledgeable and helpful. More

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Talking with Emmylea yesterday was very helpful. She was extremely knowledgeable about our new Subaru and gave us some new insights into how our Crosstrek works. We had an issue with the windshield wiper extremely knowledgeable about our new Subaru and gave us some new insights into how our Crosstrek works. We had an issue with the windshield wiper fluid hose and our salesman, Art, was able to get us an appointment with the Service Department asap. More

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Great experience for our 2nd purchase with Royal Moore. First was with Mazda, now Subaru. Recan was very informative and timely with responses and personable which we appreciated. Emmylea was very friendl First was with Mazda, now Subaru. Recan was very informative and timely with responses and personable which we appreciated. Emmylea was very friendly on our follow-up call and also well informed. One thing I would suggest is maybe cut back a bit on pushing for add-on's during contract signing. Working in Sales I know better than most the importance of upselling... But after what was a very streamlined & quick purchase process we wished that the last step (signing) could have gone quicker. Overall we were very happy with Royal Moore, and I'm sure we'll be back. More

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Easy to work with!! Emmylea went the extra mile. Jovanni made the purchase painless. I was able to drive off in under an hour if arriving at the dealership made the purchase painless. I was able to drive off in under an hour if arriving at the dealership More

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This was a great experience the person that call and invited us to come was out going.Our representative Jim was a awsum match .The meeting today with Emilyee was so informative invited us to come was out going.Our representative Jim was a awsum match .The meeting today with Emilyee was so informative More

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Christian was so helpful! He helped me find my dream car and helped me figure out what kind of features and warranty made the most sense for me. Jake in finance was also great! and helped me figure out what kind of features and warranty made the most sense for me. Jake in finance was also great! More

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She’s very nice and pleasant to talk about the car features. She give a good information that I ask for. 5 stars for her. Thank you so much. features. She give a good information that I ask for. 5 stars for her. Thank you so much. More

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