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Emily Melanson

Overview Reviews (625) Inventory (624)

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Emily Melanson

Emily Melanson | Page 42

Service Advisor

Daytona Toyota

451 N Nova Road
Daytona Beach, FL 32114

My name is Emily Melanson, I have been in the car industry for 8 years. In my free time ,I like to spend time on my boat and I also have a passion for cooking. I have personally worked for Toyota for a total of 4 years.

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4.8

625 Reviews

Overview Reviews (625) Inventory (624)

Dealership Experience

5 yrs, 10 mos

4.8

625 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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625 Reviews of Emily Melanson

May 02, 2022

Dealership Rating

Employee Rating

Repair work is excellent and very professional. Would highly recommend. Staff is very helpful and courteous. Would highly recommend. Staff is very helpful and courteous. More

by JVTROMETER

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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May 03, 2022 -

Daytona Toyota responded

We are so thrilled to hear your experience at Daytona Toyota was excellent. Thank you so much for the fantastic recommendation!

May 02, 2022

Dealership Rating

Employee Rating

Very prompt and friendly service. My needs were fully met and my car is performing very satisfactorily again. My needs were fully met and my car is performing very satisfactorily again. More

by safehavenvet01

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: John Murray

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May 02, 2022 -

Daytona Toyota responded

Thank you for your very kind words! We are happy that you had a pleasant service visit!

April 26, 2022

Dealership Rating

Employee Rating

I was checked in quickly and service was completed as requested within the time they said it would be. requested within the time they said it would be. More

by TangyCharm

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Apr 27, 2022 -

Daytona Toyota responded

Your wonderful feedback and rating mean a lot to us and we look forward to your next visit! Take care!

April 26, 2022

Dealership Rating

Employee Rating

Extremely expensive I was charged almost $170 for hardly $25 job replacing a fuel cap . Diagnosis fee was $140 added just tell me a fuel cap is causing check engine light $25 job replacing a fuel cap . Diagnosis fee was $140 added just tell me a fuel cap is causing check engine light More

by saleemafridi

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

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Apr 27, 2022 -

Daytona Toyota responded

Hello, we regret to read about your negative experience and understand your frustrations. We would appreciate the opportunity to talk more about this situation with you. Please give our Service Manager, Aaron Garcia, a call at 386-255-7573. Thank you.

May 06, 2022 -

saleemafridi responded

I tried calling Mr Garcia but phone line is constantly busy

April 23, 2022

Dealership Rating

Employee Rating

The service department is very professional and responsive. I feel comfortable with their care. Very trustworthy. responsive. I feel comfortable with their care. Very trustworthy. More

by DEBBIECLARKBROWN

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Apr 25, 2022 -

Daytona Toyota responded

Thanks for the lovely review and rating! We are pleased to hear you had a great experience during your service visit.

April 22, 2022

Dealership Rating

Employee Rating

Always quality service, Efficient, the service manager was nice, and I was in a hurry and they got me done was nice, and I was in a hurry and they got me done More

by nancycain55

Verified Customer

Customer Service

Quality Of Work

Friendliness

Recommend Dealer

Yes

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Apr 22, 2022 -

Daytona Toyota responded

We are so happy to hear about your pleasant service visit to Daytona Toyota, Nancy! Thank you so much for rating your experience five stars.

Apr 22, 2022 -

nancycain55 responded

Your welcome

April 20, 2022

Dealership Rating

Employee Rating

Reasonable prices, fast service, courtesy van to take you to the mall while you wait. What more do you want?! to the mall while you wait. What more do you want?! More

by dibro

Verified Customer

Recommend Dealer

Yes

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Apr 20, 2022 -

Daytona Toyota responded

We are thankful for our awesome customers like you! Thank you for choosing Daytona Toyota!

April 19, 2022

Dealership Rating

Employee Rating

Emily is absolutely the best service advisor and she always provides me with the best service! always provides me with the best service! More

by sebringflyer

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Apr 20, 2022 -

Daytona Toyota responded

It's a team effort here at Daytona Toyota and we couldn't be happier to see that our team went above and beyond to provide you with the best service possible.

April 17, 2022

Dealership Rating

Employee Rating

Always polite and professional. They work as a team. Waiting area is clean and comfortable They work as a team. Waiting area is clean and comfortable More

by LEOPARDS007

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Angel Otero

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Apr 18, 2022 -

Daytona Toyota responded

We appreciate you taking the time to leave such a positive review. We hope we can be of assistance to you again someday.

April 15, 2022

Dealership Rating

Employee Rating

My clerk Emily is amazing but the shuttle service , was a delay and another desk clerk came up and kind of demanded that his customer go home first then after awhile waiting on the shuttle once I finally got delay and another desk clerk came up and kind of demanded that his customer go home first then after awhile waiting on the shuttle once I finally got home I got a call that my car was ready. I just felt like it was unfair and this is not the first time this has happen to me like the third time and I don’t know why I pay everything on time and I’m always nice More

by MOEGOTTI30

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Steve Robinson, Thomas Clark

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Apr 15, 2022 -

Daytona Toyota responded

Hello, we are concerned to read your review because it doesn’t sound like the type of customer service we provide here at Daytona Toyota. If you would like to talk more about your service experience, please call me at 386-255-7573. Thank you very much and I look forward to your feedback. - Service Manager, Aaron Garcia

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