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Emily Melanson

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Emily Melanson

Emily Melanson | Page 14

Service Advisor

Daytona Toyota

451 N Nova Road
Daytona Beach, FL 32114

My name is Emily Melanson, I have been in the car industry for 8 years. In my free time ,I like to spend time on my boat and I also have a passion for cooking. I have personally worked for Toyota for a total of 4 years.

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4.8

625 Reviews

Overview Reviews (625) Inventory (624)

Dealership Experience

5 yrs, 10 mos

4.8

625 Reviews

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625 Reviews of Emily Melanson

September 23, 2024

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Employee Rating

Excellent service as always. Emily is always professional and knowledgeable. We go there because of her. Emily is always professional and knowledgeable. We go there because of her. More

by Monique1121

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Sep 23, 2024 -

Daytona Toyota responded

Thank you for your fantastic feedback! We're thrilled to hear that Emily consistently provides you with excellent service. We appreciate your loyalty and look forward to seeing you again!

September 16, 2024

Dealership Rating

Employee Rating

Emily is absolutely amazing everytime and I’m never let down with my service they perform! down with my service they perform! More

by b.tatem28

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Sep 16, 2024 -

Daytona Toyota responded

Thank you so much for your kind words! We’re thrilled to hear that Emily consistently provides amazing service and that you’re always satisfied with the results. We’ll be sure to pass along your praise to Emily. If you need any further assistance or have any questions, please feel free to reach out.

September 16, 2024

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Employee Rating

Very friendly they recommend services but do not pressure. Appts are usually available for working people pressure. Appts are usually available for working people More

by RAIMEE53

Verified Customer

Service Time

Service Communication

Recommend Dealer

Yes

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Sep 16, 2024 -

Daytona Toyota responded

Thank you for your feedback! We’re glad to hear that you found our team friendly and that our service recommendations were helpful without being pressuring. We strive to accommodate our customers’ schedules, so it’s great to know that our appointment availability suits your needs. If you have any further questions or need assistance, please don’t hesitate to reach out.

September 15, 2024

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Employee Rating

11/2 hours for oil change first thing in the morning is not acceptable . Seems to be a lot of waisted time not acceptable . Seems to be a lot of waisted time More

by 1951johnnylee

Verified Customer

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Sep 16, 2024 -

Daytona Toyota responded

Thank you for sharing your feedback. We apologize for the extended wait time for your oil change. If you have any further concerns or need assistance, please contact our Service Manager, Aaron Garcia, at 386-255-7475 ext. 1702.

September 07, 2024

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Employee Rating

Excellent Toyota good job on my vehicle, well please. my tire was loosing air and bring to Toyota and the problem was over. it was very fast, thank you Toyota. my tire was loosing air and bring to Toyota and the problem was over. it was very fast, thank you Toyota. More

by RWHITLEY126

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Sean Tinder, DJ Garry, Scott Crocker, Steve Robinson, Angel Otero, Thomas Clark, John Murray, Mike Entrekin , Brittany Wilkes

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Sep 09, 2024 -

Daytona Toyota responded

Thank you for your kind words! We’re delighted to hear that we were able to quickly resolve the issue with your tire and that you’re pleased with our service. If you need any further assistance or have any questions, please feel free to reach out. We’re here to help!

August 29, 2024

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Employee Rating

I have been bringing my Corolla here since I bought it. They are always pretty fast and friendly. They have free snacks and a decent lobby to wait for your car to be finished. They are always pretty fast and friendly. They have free snacks and a decent lobby to wait for your car to be finished. More

by hollymarie83

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Rad

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Aug 30, 2024 -

Daytona Toyota responded

Thank you for your continued trust in us! We’re glad to hear that you find our team fast and friendly, and that you enjoy our snacks and lobby amenities. Your satisfaction is important to us, and we look forward to providing you with excellent service each time you visit. If you need anything else, please don’t hesitate to reach out!

August 22, 2024

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Employee Rating

Usually I’m in and out under an hour when I make my appointment a head of time but this appointment I waited 2 1/2 hours not acceptable I drive 45 minutes to come there and having to wait so long after appointment a head of time but this appointment I waited 2 1/2 hours not acceptable I drive 45 minutes to come there and having to wait so long after having a scheduled appointment was disappointing. Everyone is always pleasant but my time is valuable hopefully next time will be back to normal. More

by bpattie29

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Scott Crocker, Steve Robinson, Angel Otero, Thomas Clark, John Murray, Mike Entrekin

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Aug 26, 2024 -

Daytona Toyota responded

Thank you for your feedback. We’re sorry to hear about the extended wait time during your recent appointment, especially given your usual positive experiences. We appreciate your patience and look forward to serving you better in the future.

August 18, 2024

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Employee Rating

Outstanding, Emily asked if I had any concerns. I had forgotten about the sunroof not closing consistently until she asked. Emily reviewed what was going to be done and estimated cost projections I had forgotten about the sunroof not closing consistently until she asked. Emily reviewed what was going to be done and estimated cost projections, which was greatly appreciated. More

by sebanks1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 19, 2024 -

Daytona Toyota responded

Thank you for your feedback! We’re delighted to hear that Emily provided outstanding service by addressing your concerns and reviewing the necessary work and cost projections. It’s great to know she was thorough and attentive to your needs. If you have any further questions or need additional assistance, please feel free to reach out. Thanks for choosing us!

August 17, 2024

Dealership Rating

Employee Rating

Daytona Toyota has been my dealer of choice for over 15 years. Both sales and service do an excellent job. They are always professional, courteous and willing to help. I love all the people there I’ve c years. Both sales and service do an excellent job. They are always professional, courteous and willing to help. I love all the people there I’ve come in contact with they feel almost like family. As long as I live in Florida I’ll be doing business with Daytona Toyota. Oil change for life is a huge perk for me. Great dealership and fantastic employees. A+ as far as I’m concerned. More

by cathyfarmer2288

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jeffrey Michael, John Murray , Paul Ponte

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Aug 19, 2024 -

Daytona Toyota responded

Thank you so much for your continued loyalty over the past 15 years! We’re honored to be your dealer of choice and thrilled to hear that both our sales and service teams have consistently met your expectations. We look forward to serving you for many years to come. If you ever need anything, don’t hesitate to reach out. Thanks again for your support!

August 12, 2024

Dealership Rating

Employee Rating

Always experience excellent service whenever I visit Toyota Daytona.. Will definitely recommend them to all my family and friends Toyota Daytona.. Will definitely recommend them to all my family and friends More

by SAMINCEY

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: I also worked with Kaley for my cracked windshield

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Aug 26, 2024 -

Daytona Toyota responded

Thank you for your kind words! We’re thrilled to hear that you consistently experience excellent service. Your recommendation means a lot to us, and we’re grateful for your support. If you or your family and friends need any assistance in the future, please don’t hesitate to reach out. We look forward to serving you again!

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