Emilio Torres | Page 43

Excellent people. Excellent service. Fantastic experience. I’ve been buying / leasing from BMW of Sarasota for 10 years now. Every car dealership should take notes on how they do business here. Edward Cintron I’ve been buying / leasing from BMW of Sarasota for 10 years now. Every car dealership should take notes on how they do business here. Edward Cintron was my salesman. The General Manager, Emilio, is very hands on and will go out of his way to make things work for you. The owner, Victor, also a great person. I am in sales so I understand the importance of an empathetic approach to sales. Bmw of sarasota understands this better than any dealership I’ve ever dealt with. More

by JoshZ Verified Customer Verified Customer

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New M240i True to their word and everyone was a pleasure to work with!! Awesome Dealership! They go the extra mile to ensure your satisfaction! I drove over 20 True to their word and everyone was a pleasure to work with!! Awesome Dealership! They go the extra mile to ensure your satisfaction! I drove over 200 miles to get there that should tell you how I felt towards this Dealership! More

by reddog14c Verified Customer Verified Customer

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Terrible grouo of liars Terrible. Have a lease with BMW covering service over all USA and pay a pretty penny for it. These guys had to bring me an hour south (from Tampa) twi Terrible. Have a lease with BMW covering service over all USA and pay a pretty penny for it. These guys had to bring me an hour south (from Tampa) twice during tax season in order to be able to get my car serviced. They promised I would only loan out a BMW if overnight service was needed and put me in a stinky Chevy instead. Promised free car washes and that didnt haopen. Dint go here, only lies. Don't believe anyone there. Now they won't even answer calls. Liars. None of the names of employees are actually on here. More

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Great customer service Always been looked after at this dealership.Good choice of vehicles and finance options. Jack is excellent and has always give 100% customer service, Always been looked after at this dealership.Good choice of vehicles and finance options. Jack is excellent and has always give 100% customer service, never rushes and gets you the best deal. More

by BHUPRAVI Verified Customer Verified Customer

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Great experience / very efficient The appointment was very organized and efficient. The staff was professional and helpful. It could not have gone any more smooth. This dealership i The appointment was very organized and efficient. The staff was professional and helpful. It could not have gone any more smooth. This dealership is always a pleasure to work with from service to sales to management. More

by CHARLESRODRIGUEZ Verified Customer Verified Customer

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4th vehicle i've purchased from them...5 stars all the way Everyone, from the frond desk receptionists, to the sales people, including Eddie Cintron, General Manager Emilio Torres and owner Victor are all firs Everyone, from the frond desk receptionists, to the sales people, including Eddie Cintron, General Manager Emilio Torres and owner Victor are all first class people. This is not your typical car dealership, nor is it the typical experience. They have a comprehension for customer service and overall experience that I have never experienced at a car dealership previously. I've referred many customers to them, and I hesitate to deal with any other dealership in the future. They truly set the bar for customer care. Thanks again to everyone at BMW of Sarasota. -josh z. More

by JoshZ Verified Customer Verified Customer

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Top Notch Tatiana Was so very helpful with all aspects of the purchase of my new BMW especially with helping me figure out the gesture set up in the car she ev Tatiana Was so very helpful with all aspects of the purchase of my new BMW especially with helping me figure out the gesture set up in the car she even told me if I have absolutely any questions about all the cool features I can call her regardless of the time because her job isn’t done when you leave the lot it’s just the beginning. Her customers become a part of her family. Highly recommended More

by Cody928 Verified Customer Verified Customer

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Exceptional service and hospitality! I’ve been a customer of BMW of Sarasota for almost 15 years. They have a fantastic group of dedicated associates that show a true passion for their pr I’ve been a customer of BMW of Sarasota for almost 15 years. They have a fantastic group of dedicated associates that show a true passion for their products. I would highly recommend purchasing a new or used vehicle from them. Their service center is also the best I’ve dealt with especially in comparison to other dealerships in the North East and Europe. Their honesty and integrity have motivated me to stay loyal to the dealership and the brand. More

by MFannnnn Verified Customer Verified Customer

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Mostly good experience. Our only complaint is the 3 hour wait to talk to the finance dept. We can’t imagine what could have taken 3 hrs, as we had an appointment and no one Our only complaint is the 3 hour wait to talk to the finance dept. We can’t imagine what could have taken 3 hrs, as we had an appointment and no one could really explain what we were waiting for. We were actually very close to walking out! More

by bonniemrowley Verified Customer Verified Customer

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How a great dealership operates. I usually dread going to car dealerships and have tried to avoid them when possible. With that full disclosure, I now admit thoroughly enjoyed my r I usually dread going to car dealerships and have tried to avoid them when possible. With that full disclosure, I now admit thoroughly enjoyed my recent time at BMW of Sarasota. I was given the opportunity to drive several different vehicles and chose the car I wanted without feeling any pressure.either to purchase a vehicle or choose the most expensive one. The saleswoman, NayColle, was well informed and helpful and made the car buying experience pleasureful. The financial dealings with Caz were efficient, straightforward and without any coercion to add unnecessary extras. After bad experiences with BMW dealerships in Pinellas County where I live, it was worth the drive to Sarasota to witness how a great dealership operates to make car buying enjoyable. More

by PLPHILLIPS Verified Customer Verified Customer

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