Emilio Torres | Page 35

I have been coming to this dealership for many years and have referred many friends who have purchased BMW’s. Great service and people, timely have referred many friends who have purchased BMW’s. Great service and people, timely More

by ttrain2 Verified Customer Verified Customer

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I’m an employee at the accounting center for W of Sarasota, so i kinda knew everyone. Regardless Caz/Emilio/Eric Reeves all treated me very well and were very knowledgeable throughout the whole proce Sarasota, so i kinda knew everyone. Regardless Caz/Emilio/Eric Reeves all treated me very well and were very knowledgeable throughout the whole process. More

by josephbode Verified Customer Verified Customer

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My experience at BMW of Sarasota was amazing! I absolutely love my new car and will definitely recommend this store to all my friends and family. This was my first BMW purchase but it will not be m absolutely love my new car and will definitely recommend this store to all my friends and family. This was my first BMW purchase but it will not be my last. Thank you for everything!! More

by REGINAMIZELL Verified Customer Verified Customer

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Thanks to NayColle and Emilio for always taking care of me. Their teamwork made sure my passion for BMW performance remains fulfilled. The 2020 M340i is an absolute JOY. This marks my fourth BMW exclusivel me. Their teamwork made sure my passion for BMW performance remains fulfilled. The 2020 M340i is an absolute JOY. This marks my fourth BMW exclusively from BMW of Sarasota and I look forward to continuing my relationship when the next generation M3 spools their turbos for the first time. More

by KDM.RRT17 Verified Customer Verified Customer

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I found the dealership online, requested a test drive. Shortly after Tim Chestnut contacted me. Now, my wife and I had investigated some autos, Mercedes, BMW, and others. We had plans to visit various dea Shortly after Tim Chestnut contacted me. Now, my wife and I had investigated some autos, Mercedes, BMW, and others. We had plans to visit various dealerships and decide upon the best one before buying. We entered the and met with Tim, he was a real gentleman! We decided on a BMW X3 to have our test drive. Loved it! Tim introduced us to his sales manager, Robert Real, who ran numbers for my trade in and the price of my lease. He was down to earth and a pleasure to deal with. We were introduced to the General Manager, Emilio Torres, as we were leaving. He greeted us and was extremely gracious and friendly. We're very happy with the auto, the free maintenance, free car washes, the professionalism, honesty and attention we received from Sarasota BMW. We highly recommend them. More

by Blackburn Pt Chris Verified Customer Verified Customer

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My service experience was very pleasant. The service department is very organized and efficient. I found the video review of my vehicle very helpful. This is a great feature along with the text update department is very organized and efficient. I found the video review of my vehicle very helpful. This is a great feature along with the text updates. More

by CHARLESRODRIGUEZ Verified Customer Verified Customer

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M8 Purchase Emilio the sales manager and Jon my salesman made this purchase very easy . The whole team was very professional and on point just what you expect whe Emilio the sales manager and Jon my salesman made this purchase very easy . The whole team was very professional and on point just what you expect when purchasing this level of a car . No problems just a straight forward and easy transaction , very accommodating g also . I wouldn’t hesitate to recommend Emilio and Jon or anybody else on his team .....Thanks .......Keith More

by keithstansell Verified Customer Verified Customer

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Above and Beyond at the 11th Hour I phoned in asking for guidance for a very serious sounding warning and lots of red and orange lights on the display. Scott asked me to bring it in A I phoned in asking for guidance for a very serious sounding warning and lots of red and orange lights on the display. Scott asked me to bring it in ASAP and on Friday afternoon at 5:30, he showed no signs of the usual wear and tear an advisor in the service department would usually have. He was professional, courteous and attentive. We went over the warning messages, and said he'd be in touch Saturday with an update. By 11:30 a.m, I had confirmation that everything was fixed and that a faulty speed sensor was to blame. Overall, the team at BMW of Sarasota is exceptional. This is my 5th BMW, and my 2nd from this dealership. I have always been made to feel like a part of their team at every engagement. A job well done.... as usual. Thank you. More

by roberto v Verified Customer Verified Customer

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Excellent Customer Service Management has clearly made customer service a priority. Our experience in purchasing a new vehicle was easy. Everyone at the dealership was focused Management has clearly made customer service a priority. Our experience in purchasing a new vehicle was easy. Everyone at the dealership was focused on providing us exactly what we wanted. We would highly recommend. More

by DS Verified Customer Verified Customer

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Every time I visit this dealership I am greeted by any and all employees. They assist me right away and are so courteous and professional I am truly impressed. This dealership knows how to pamper their cu and all employees. They assist me right away and are so courteous and professional I am truly impressed. This dealership knows how to pamper their customers. whether it’s coffee, tea or snacks they have them fresh and ready. I love Sarasota BMW! More

by EJAY215 Verified Customer Verified Customer

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