Emilio Torres | Page 14

Maria is extremely knowledgeable , friendly and super efficient with diagnostics and fixing the situation . Outstanding!! efficient with diagnostics and fixing the situation . Outstanding!! More

by SUSIEPELTON Verified Customer Verified Customer

Report | Print

I had the best experience purchasing my new car from the Sarasota location. Everyone was so friendly and made the process quick and painless. I will be recommending BMW Sarasota to everyone looking to buy a Sarasota location. Everyone was so friendly and made the process quick and painless. I will be recommending BMW Sarasota to everyone looking to buy a car. More

by MACAIREMYERS Verified Customer Verified Customer

Report | Print

Great service and timely delivery. Each department is very professional. I would recommend this dealership highly. Each department is very professional. I would recommend this dealership highly. More

by LSTARR Verified Customer Verified Customer

Report | Print

It is clear they employees work as a team to get the customer the best possible outcome . Joshua my advisor was very responsive and kept me apprised. I do believe the technician should be recognized as customer the best possible outcome . Joshua my advisor was very responsive and kept me apprised. I do believe the technician should be recognized as they were the technical people with the expertise. I can tell you as an executive for 20 plus years it is imperative to recognize your front line people. Please on my behalf thank him very much. Service was superb and people at all levels except senior leadership were kind, courteous , and helpful. My only criticism if a client asks to speak to leadership it should be a priority. I tried 3 times to speak to Mr Torres and never did he call back.after his vacation His secretary and Customer service dept assured me the message was passed on. In his absence when he was on vacation I left message for Vp on his voice mail , no response. I personally would have made that a priority as an executive so this did concern me.that they never followed through and I expect better from senior leadership. Don’t pass customer requests to subordinates if they specifically ask to talk to you., I will close with recognition to your staff and middle management. More

by SUEAKELMAN Verified Customer Verified Customer

Report | Print

I love this dealership I have been coming here 20+ years. Best service and sales division in FL. Best service and sales division in FL. More

by pcstanding Verified Customer Verified Customer

Report | Print

Sarasota BMW is a class act! I’ve been buying BMWs from them for nearly 20 years. Our sales advisor was Susan Gatlin and she was just fantastic! Pleasant, friendly and kind, prof I’ve been buying BMWs from them for nearly 20 years. Our sales advisor was Susan Gatlin and she was just fantastic! Pleasant, friendly and kind, professional and helped us at every turn. We could not have been happier with the experience. Special thank you to Emilio who makes us feel like VIPs every time! Thank you and continued success! Daniel Charney & Brian Corson. More

by DANCHARNEY1 Verified Customer Verified Customer

Report | Print

The whole family has purchased many BMW's from BMW of Sarasota. The attention to detail, the amazing service and ease they provide throughout the whole process is exemplary. Can't say enough great thing Sarasota. The attention to detail, the amazing service and ease they provide throughout the whole process is exemplary. Can't say enough great things about the team there!! I would highly recommend to anyone! More

by channan Verified Customer Verified Customer

Report | Print

Great service. I have purchased 7 vehicles from them and I will continue to buy my vehicles from them. I have purchased 7 vehicles from them and I will continue to buy my vehicles from them. More

by DLW1396 Verified Customer Verified Customer

Report | Print

All staff related to the transaction were knowledgeable, sincerely interested, and carefully explained the elemnts of the transaction. sincerely interested, and carefully explained the elemnts of the transaction. More

by Super Verified Customer Verified Customer

Report | Print

BMW of Sarasota is an extremely professional dealer. They have a great team and General Manager! Service is always fast and reliable. They have a great team and General Manager! Service is always fast and reliable. More

Report | Print