Elvis Nguyen
Porsche Certified Service Advisor
Porsche Silver Spring
3141 Automobile Blvd.
Silver Spring, MD 20904
Dealership Experience
4 yrs, 5 mos
Industry Experience
8 yrs, 1 mo
Languages Spoken
English
145 Reviews
Write a Review145 Reviews of Elvis Nguyen
May 07, 2024
I wrote today's review while relaxing in one of the large, comfortable, attractive waiting areas, after being offered a smile, and a cup of coffee, by Tyheshia, a phenomenal receptionist, hostess, and large, comfortable, attractive waiting areas, after being offered a smile, and a cup of coffee, by Tyheshia, a phenomenal receptionist, hostess, and organizer. The brand new, squeaky clean, bright facilities are as detailed and shiny as the new cars. Tyheshia took over after Elvis, my Service Advisor, greeted me as I pulled in, confirmed today's work, and immediately started following up with progress. Today I am waiting as it is a minor service, and each customer is made to feel at home. In the background I hear friendly conversations, some laughter, and some longtime customers discussing showroom models. I have been returning to Porsche Silver Spring for over a decade due to this friendly, welcoming atmosphere. My previous Porsche dealerships struck me as cold and aloof. Here, you are among friends. Meanwhile, in the service area, the outstanding technician team, led by the Service Manager, Linda, keep my car feeling and running like new! They are awesome, and I appreciate their efforts. Here comes Elvis with an estimated completion time... We are right on schedule, as usual. My personal 'Porsche Experience' happens at the dealership, and the team here makes it very special. I will continue to return for Service at Porsche Silver Spring, and look forward to the day I can meet with the Sales staff to purchase a new car. Likewise, I am happy to recommend Porsche Silver Spring Sales and Service to all prospective customers. As others have commented, many customers, who can be anywhere in the mid-Atlantic states, go miles out of my way to get here, and you will too - the staff will make it worth your while. Visit, enjoy the people, watch your car being serviced (from an overlook) if you have the time and desire, and relax. More
Other Employees Tagged: Linda Harouna , Tyheshia
April 29, 2024
I just switched over my winter tires for my summer set. Linda (Service manager) and Brian (Porsche tech/car whisperer) again provided excellent customer service and even detailed my car afterwards giving i Linda (Service manager) and Brian (Porsche tech/car whisperer) again provided excellent customer service and even detailed my car afterwards giving it that showroom look I’ve grown accustomed to. When you buy a Porsche here at Silver spring, you don’t just get a car, you get an ongoing relationship! Thanks Linda! More
Other Employees Tagged: Linda Harouna, Michael Portillo , Brian in service
April 09, 2024
I drive 80 miles to have my cars serviced by Porsche of Silver Spring and have done so for over 15 years. Service Manager Linda and her staff go out of their way to ensure everything is taken care of to my Silver Spring and have done so for over 15 years. Service Manager Linda and her staff go out of their way to ensure everything is taken care of to my satisfaction. My service agent Kofi is simply outstanding. Always greets me when i arrive, goes over all the service items i have requested, and my loaner car is always ready, if i requested one. Thanks Linda, Kofi, and all the people working at Porsche SS. More
Other Employees Tagged: Linda Harouna, Raul Orbegoso, Marty Zellhoefer, Michael Portillo , Kofi (5 stars!!)
March 13, 2024
As always the outstanding and personalized service I receive from Elvis, Lynda, Kofi, and the rest of the team exceeds expectations. They are why I remain a loyal customer receive from Elvis, Lynda, Kofi, and the rest of the team exceeds expectations. They are why I remain a loyal customer More
Other Employees Tagged: Linda Harouna, Michael Portillo , Kofi
March 07, 2024
Porsche Silver Spring has been my go-to destination for years! My experiences with them include sales and service: Chas, Casey, Linda, Stephanie, Tyheshia, Elvis, and their colleagues have made me feel mor years! My experiences with them include sales and service: Chas, Casey, Linda, Stephanie, Tyheshia, Elvis, and their colleagues have made me feel more like family than merely a customer over the years, regardless of the circumstances. Keep up the excellent work -- it really makes a difference! More
Other Employees Tagged: Casey Parkin, Linda Harouna , Chas (Sales), Tyheshia (Reception), Stephanie (Service)
February 27, 2024
Elvis and Linda were amazing. Really appreciate them working with me and the car runs like new. Really appreciate them working with me and the car runs like new. More
Other Employees Tagged: Linda Harouna
February 14, 2024
Great service and excellent customer care by the team. I will definitely recommend this dealership. I will definitely recommend this dealership. More
Other Employees Tagged: Linda Harouna, Michael Portillo
February 13, 2024
Fantastic experience at Porsche Silver Spring. Remodeled service area is very clean. View of the garage is very cool. Remodeled service area is very clean. View of the garage is very cool. More
Other Employees Tagged: Michael Portillo
February 09, 2024
I've been a customer of this dealership for many years now. I own a 911 and a Cayenne, both bought or leased here. They've always taken great care of me and my family. The sales team is fantastic. The now. I own a 911 and a Cayenne, both bought or leased here. They've always taken great care of me and my family. The sales team is fantastic. The service team is even better! More
Other Employees Tagged: Casey Parkin, Linda Harouna, Marty Zellhoefer, Michael Portillo