Elliott Bourne III | Page 6

Elliott was great. A true professional / class act. I would recommend the dealership to anyone looking for a world class experience A true professional / class act. I would recommend the dealership to anyone looking for a world class experience More

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Elliott Bourne at Mercedes-Benz of Owings Mills is an exceptional sales consultant. He was extremely attentive to my requests, and handled all matters of the process in a friendly, professional manner. H exceptional sales consultant. He was extremely attentive to my requests, and handled all matters of the process in a friendly, professional manner. He is extremely knowledgeable of the vehicle's features, and took the time on more than one occasion to explain them. Thanks to Elliott, the process was handled in an efficient manner, and I highly recommend him. More

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As usual Elliott Bourne took very good care of me, making my next vehicle purchase a great experience. Luv my GLC 💙 my next vehicle purchase a great experience. Luv my GLC 💙 More

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The whole process was smooth and the sales consultant was very helpful and I think the deal was fair. very helpful and I think the deal was fair. More

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Elliott was so patient & had a great personality! He was easy to talk to ! I enjoyed working with him. He was easy to talk to ! I enjoyed working with him. More

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Elliott took his time with me even though I was nervous about purchasing another vehicle. Buying the truck was a smooth process. I would definitely visit again. Thanks about purchasing another vehicle. Buying the truck was a smooth process. I would definitely visit again. Thanks More

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Great experience. . my Sales consultant was great. Elliott Bourne was patient and gave me a new position experience. . my Sales consultant was great. Elliott Bourne was patient and gave me a new position experience. More

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Elliott was great to work with, along with the entire team. Transparent and straight forward. A rarity these days. team. Transparent and straight forward. A rarity these days. More

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I recently had a fantastic experience at the Mercedes Benz of Owings Mills that I feel compelled to share as I purchased my 2023 GLB 250. The standout aspect of my visit was the exceptional service pr Benz of Owings Mills that I feel compelled to share as I purchased my 2023 GLB 250. The standout aspect of my visit was the exceptional service provided by Elliott, the auto sales representative, who guided me through the entire car-buying journey with enthusiasm and genuine care. My father had referred me to Elliott after having such a positive car buying experience. Elliott was very patient with me as I explored the various car options. Elliott was knowledgeable about the various models and features, ensuring that I found a vehicle that matched my needs and preferences. Elliott never pressured me, instead offering insightful advice and thoughtful recommendations. Equally impressive was Saad, the finance manager. Their expertise and professionalism were evident from the moment we began discussing financing options. Saad took the time to explain every detail, answer all my questions, and worked with me to find a plan that fit my budget perfectly. Their transparency and patience made the financing process not only stress-free but actually quite pleasant. Additionally, Andy an automotive sales representative, did a wonderful job in taking me for an highway test drive which further allowed me to see that the vehicle was a great fit for me. A young lady who serves as the Mercedes Benz technology expert was also very helpful in ensuring my understanding of how the Mercedes connect works in my vehicle. Overall, the team at Mercedes Benz of Owings Mills provided top-notch service with a personal touch. Their dedication to customer satisfaction is evident, and I couldn't be happier with my new vehicle and the entire buying experience. Since purchasing my vehicle, Elliott continues to be a great resource. If I ever have any questions regarding my vehicle he is readily available to assist. I love my new vehicle! I look forward to continuing to provide my business to this dealership. I highly recommend this dealership to anyone in the market for a car! More

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Mr. Elliott Bourne ‘s help last week and today in resolving my issues with my ME app was excellent!! But he has been giving me this type of service since my purchase of my vehicle four years ago!! resolving my issues with my ME app was excellent!! But he has been giving me this type of service since my purchase of my vehicle four years ago!! More

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