Elle Cervantes
Elle Cervantes at Tustin Mazda
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Elle Cervantes | Page 2

Service Advisor

Tustin Mazda

28 Auto Center Drive
Tustin, CA 92782

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5.0
243 Reviews

Dealership Experience

15 yrs, 9 mos

Industry Experience

15 yrs, 9 mos

Languages Spoken

Spanish Spanish

5.0

243 Reviews

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243 Reviews of Elle Cervantes

February 20, 2024

Dealership Rating
Employee Rating

I live closer to Tuttle click Mazda in Irvine and I had been going there for years, and Service just kept getting worse and worse and worse! The management there is horrible and the sales people are awful More

by carolebrackett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Yasmine Cervantes the best!

February 20, 2024

Dealership Rating
Employee Rating

Elle Cervantes is wonderful. She is attentive to the needs of the customer, she remembers me and things I’ve shared. She is genuinely committed to her customers. I feel she looks More

by Richard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Walker, Joshua Vasquez, Tony Mattingly , James Feinstein

February 16, 2024

Dealership Rating
Employee Rating

Staff are helpful, attentive and caring. The service is efficient and my car us well cared for. More

by rlmartin21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Damian Escobedo

Feb 18, 2024

Tustin Mazda responded

Thank you for the opportunity to serve you. It was our pleasure!

February 13, 2024

Dealership Rating
Employee Rating

I brought my car in for tire pressure problem. Mike found the nail and patched it up in no time. I was able to drive to work on time. Thank you Mike. More

by Tam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Torres

January 31, 2024

Dealership Rating
Employee Rating

Excellent quality, speed of service, and customer service. I love coming to see Elle to look out for my car. More

by emmaaungst949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 31, 2024

Tustin Mazda responded

Thank you for the opportunity to serve you. It was our pleasure!

January 29, 2024

Dealership Rating
Employee Rating

Elle has great customer service and reviewed what service my car would need. If anything else is needed Elle would contact me. I was sent the service video and a text when my car was ready. More

by Dlewi45
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

January 29, 2024

Dealership Rating
Employee Rating

I feel very comfortable with their advice and expertise. I trust them completely with my repairs. More

by ms.gerriL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 11, 2024

Dealership Rating
Employee Rating

The service at this dealership is beyond amazing! Each and every time they keep me updated, and I feel like a valued customer. I appreciate the attention to detail and looking at all requested items. More

by Nlstrome66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Damian Escobedo

Jan 12, 2024

Tustin Mazda responded

Thank you for the opportunity to serve you. It was our pleasure!

January 06, 2024

Dealership Rating
Employee Rating

Elle continues to provide great customer service to our Mazda family. Thank You, Elle for your supoort. More

by jenchup
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 08, 2024

Tustin Mazda responded

Thank you for the opportunity to serve you. It was our pleasure!

January 04, 2024

Dealership Rating
Employee Rating

Tony Mattingly is such a help. Appreciate you! My miata is old and they always take care. More

by Chinggooey
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Mattingly

Jan 05, 2024

Tustin Mazda responded

Thank you for the opportunity to serve you. It was our pleasure!

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