Elie Jamal

They aim for great service and that is almost always what we get! Thank you we get! Thank you More

by NA_ALVARADO Verified Customer Verified Customer

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BMW of Bakersfield always lays out the red carpet and always provides white glove service! always provides white glove service! More

by rashoncardwell0221 Verified Customer Verified Customer

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Very personable and willing to go the extra mile to get the deal done with both sides feeling it was fair. the deal done with both sides feeling it was fair. More

by blitzb1980 Verified Customer Verified Customer

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It’s frustrating that you need to schedule a loaner vehicle. If there’s an actual urgent matter regarding your vehicle, it’s impossible to get a loaner. Sam from the service dept told me to they cou vehicle. If there’s an actual urgent matter regarding your vehicle, it’s impossible to get a loaner. Sam from the service dept told me to they couldn’t assess a leak in my window unless it was raining. No common sense More

by ERINROE11 Verified Customer Verified Customer

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Elie is the reason we come back to BMW. We have now purchased a couple of cars with him and the service he provides is exceptional! Not only is he super knowledgeable when it comes to any v We have now purchased a couple of cars with him and the service he provides is exceptional! Not only is he super knowledgeable when it comes to any vehicle on the lot, but he genuinely cares for his customers and wants to make sure we are well taken care of. I recommend him to everyone and look forward to continuing to purchase vehicles from him. More

by Sandra Guillen Verified Customer Verified Customer

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I had a notification that my front brake pads needed service. The service center proactively called me and gave me a quote. The next business day, they called back and found a discount. Really appreciat service. The service center proactively called me and gave me a quote. The next business day, they called back and found a discount. Really appreciated the initiative. Tom was great to work with to have the job completed. Thanks! More

by R.JEFF.WARREN Verified Customer Verified Customer

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Our sales consultant Elie has been nothing short of professional , dedicated and committed to meeting our car buying needs as well as providing exceptional service he is the reason we come back this is professional , dedicated and committed to meeting our car buying needs as well as providing exceptional service he is the reason we come back this is our 4th purchase . More

by LINDAHADDADIN Verified Customer Verified Customer

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Service department is clueless, brought my car in and they couldn't figure out what was wrong with it or fix it yet handed me a bill for over $500. Literally did nothing to the car and hand me a bill? I they couldn't figure out what was wrong with it or fix it yet handed me a bill for over $500. Literally did nothing to the car and hand me a bill? I understand diagnosing the issue but if you aren't smart enough to figure out the problem then don't charge people just to try... More

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Hassle Free Experience! We had a wonderful experience at Bakersfield BMW from start to finish. Everyone were so professional, yet very friendly and made you feel like you’re We had a wonderful experience at Bakersfield BMW from start to finish. Everyone were so professional, yet very friendly and made you feel like you’re part of the family. The sales and management team were very straight forward and worked in a hassle free manner (“no pressure”) that we really appreciated. They worked with us to get an agreed price that we were comfortable with. A very special thank you to our new friend, Elie Jamal. He’s very knowledgeable of the product and he exceeded our expectations and delivered his promises. Elie takes pride at what he does and the quality of excellent customer service did not go unnoticed. We highly recommend BMW of Bakersfield because they are a reputable business and truly believes in client experience. More

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Great experience at BMW of Bakersfield I had a major decision to make about my next car lease. Even though I loved my 535i, I wanted the convenience of an SUV. Mr. Elie Jamal, my BMW client I had a major decision to make about my next car lease. Even though I loved my 535i, I wanted the convenience of an SUV. Mr. Elie Jamal, my BMW client advisor, listened patiently to my concerns and necessary "deal-braker" features. He then qualified me for the best SUV to meet my needs. After driving several vehicles, I have the perfect fit with the 2019 X3! I truly appreciate Mr. Jamal's patience, professional demeanor, and friendliness throughout my entire experience. The entire dealership team, from the General Manager to the financial and car experts, was wonderful. More

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