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Ekaterina Espinosa

Overview Reviews (300) Inventory (236)

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Ekaterina Espinosa

Service Advisor

Lester Glenn Subaru

1501 Route 37 West
Toms River, NJ 08755

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5.0

300 Reviews

Overview Reviews (300) Inventory (236)

5.0

300 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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300 Reviews of Ekaterina Espinosa

June 13, 2025

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Employee Rating

Professional and easy to work with. Did what said they would do. Kept us informed and did not add on other work.. Did just what we brought it in for. Did what said they would do. Kept us informed and did not add on other work.. Did just what we brought it in for. More

by MTMORANO

Verified Customer

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Recommend Dealer

Yes

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June 06, 2025

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Service was great, did not have to wait very long, work was done very professionally by Anthony (mechanic) was done very professionally by Anthony (mechanic) More

by RICHARD_MCCROY

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jamie Palazzo, Jim Grace , Seth Leifer, Cody Monica, Melissa Arnold, Will Stefanski, Nicole Damiano, Anthony Jones-Rulli , Anthony (mechanic)

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Jun 06, 2025 -

Lester Glenn Subaru responded

Hey RICHARD_MCCROY, Thanks for sharing your experience! We're glad to hear your service visit was quick and handled professionally. Anthony will appreciate the shoutout, he takes pride in his work, and it’s great to see it recognized! Happy Driving, The Lester Glenn Subaru Team

June 06, 2025

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it was a seamless experienc--i was waiting for the car and it was done in the promised time and the waiting area was pleasant and quiet and it was done in the promised time and the waiting area was pleasant and quiet More

by jtaglia105

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Melissa Arnold, Mario Mazur

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Jun 09, 2025 -

Lester Glenn Subaru responded

Hi jtaglia105, Thanks for sharing your experience! We're happy to hear everything went smoothly and that your car was ready right on time. It's also great to know you found the waiting area comfortable and peaceful while you waited! Happy Driving, The Lester Glenn Subaru Team

June 05, 2025

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Thorough and responsive, as usual. Detailed explanations. Friendly and efficient attitudes. Wait time was a bit longer than usual, but not awful. Detailed explanations. Friendly and efficient attitudes. Wait time was a bit longer than usual, but not awful. More

by K4UP

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 05, 2025 -

Lester Glenn Subaru responded

Hey K4UP, Thanks for sharing your experience! We’re glad to hear the team was thorough, responsive, and maintained their friendly and efficient approach. We appreciate your patience with the wait time and are happy to know it didn’t take away from the overall positive visit! Happy Driving, The Lester Glenn Subaru Team

June 03, 2025

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I was great and quick. Ekatrina was pleasant and helpful and kept me updated. Thank you Ekatrina was pleasant and helpful and kept me updated. Thank you More

by JULIEMSCRUGGS

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 04, 2025 -

Lester Glenn Subaru responded

Hi JULIEMSCRUGGS, Thanks for sharing your experience! We're glad to hear everything went smoothly and quickly during your visit. Ekaterina will be happy to know her helpfulness and updates made a positive impact. We appreciate your kind words and look forward to seeing you again! Happy Driving, The Lester Glenn Subaru Team

June 01, 2025

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Prices were very high for labor and parts. But it’s the norm these dats But it’s the norm these dats More

by PatMazzaro

Verified Customer

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Recommend Dealer

Yes

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Jun 03, 2025 -

Lester Glenn Subaru responded

Hi Pat, Thanks for sharing your experience! We understand that labor and parts costs can feel high, and we want you to know that we regularly research the market to stay as competitive as possible while maintaining the quality service you expect. We appreciate your feedback and hope to continue serving you well. Happy Driving, The Lester Glenn Subaru Team

May 31, 2025

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Employee Rating

The service lady who helped me was Ekaterina. She was great. She is thorough, smart, knowledgeable and very kind. She answered every question i had. She was absolutely the best! Thank you! And t She was great. She is thorough, smart, knowledgeable and very kind. She answered every question i had. She was absolutely the best! Thank you! And thank you to service person who changed oil and rotated tires. More

by HELENSKI41

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 03, 2025 -

Lester Glenn Subaru responded

Hey HELENSKI41, Thanks for sharing your experience! We're so glad to hear that Ekaterina took great care of you, she truly is a standout on our team. We're also happy the technician got your vehicle serviced efficiently. We appreciate your kind words and look forward to seeing you again next time! Happy Driving, The Lester Glenn Subaru Team

May 31, 2025

Dealership Rating

Employee Rating

Ekaterina was a pleasure to work with. Mark the shuttle guy was a great conversationalist during the trip back home. The service dept got my car back quick, fast, and in a hurry. Well done Mark the shuttle guy was a great conversationalist during the trip back home. The service dept got my car back quick, fast, and in a hurry. Well done More

by THOMAS.R.POWERS

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mark

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Jun 03, 2025 -

Lester Glenn Subaru responded

Hi Thomas, Thanks for sharing your experience! We're so glad to hear that Ekaterina and Mark helped make your visit smooth and enjoyable. It's great that our service team had your vehicle ready so quickly, we appreciate the shoutout and look forward to helping again whenever you need us. Happy Driving, The Lester Glenn Subaru Team

May 31, 2025

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Employee Rating

Great people and great service. Communication from service representative on status of my repairs was very informative and timely. Communication from service representative on status of my repairs was very informative and timely. More

by PBELTHOFF

Verified Customer

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Workmanship

Service Time

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Recommend Dealer

Yes

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Jun 03, 2025 -

Lester Glenn Subaru responded

Hey Pbelthoff, Thanks for sharing your experience! We're glad to hear our team kept you well-informed throughout your visit and that you were pleased with the service you received. Providing clear communication and great care is what we aim for every time. Happy Driving, The Lester Glenn Subaru Team

May 23, 2025

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this is my fourth car from the dealership. i have been very pleased with everyone there. i have been very pleased with everyone there. More

by GMCWINNIE47

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Keith Conroy

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May 27, 2025 -

Lester Glenn Subaru responded

Hey GMCWINNIE47, Thanks for sharing your experience! We truly appreciate your continued loyalty and are so glad to hear that you've consistently been pleased with our team! It means a lot to have you as a returning customer! Happy Driving, The Lester Glenn Subaru Team

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