Eiji Pollard
Eiji Pollard at Henry Brown Buick GMC

Eiji Pollard | Page 10

Finance Manager

Henry Brown Buick GMC

1550 E Drivers Way
Gilbert, AZ 85297

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4.9
288 Reviews

Dealership Experience

21 yrs, 5 mos

4.9

288 Reviews

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288 Reviews of Eiji Pollard

April 27, 2024

Dealership Rating
Employee Rating

Great customer experience and treatment. The team went above and beyond to ensure the vehicle was right and ready. Thank you for the amazing service. More

by Jason Cook
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Blake Brown

Apr 29, 2024

Henry Brown Buick GMC responded

Thank you so much for your wonderful review, Jason. We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Henry Brown Buick GMC! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

April 26, 2024

Dealership Rating
Employee Rating

Best service! Best place to buy a new or used vehicle hands down! Friendly and courteous staff! More

by GIO5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gabe Harmon

Apr 29, 2024

Henry Brown Buick GMC responded

Congratulations on your new purchase! Thanks for sharing about your experience with Henry Brown Buick GMC. We appreciate your business and hope to see you again soon! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

April 24, 2024

Dealership Rating
Employee Rating

Rigo Ramirez was awesome as he walked us through our new Buick Envision purchase. He was both informative and knowledgeable about the car and the purchase process. This is our second purchase thru a Henry B More

by jmeloun
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rigo Ramirez, Raul Bejarano

Apr 26, 2024

Henry Brown Buick GMC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Rigo and our team, and we look forward to working with you again. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

April 20, 2024

Dealership Rating
Employee Rating

Amazing experience! Highly recommend. Process was seamless and easy I’ll definitely be referring friends! More

by Clayoliver
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rigo Ramirez

Apr 21, 2024

Henry Brown Buick GMC responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

April 14, 2024

Dealership Rating
Employee Rating

He was a great help getting this done, he help us understand how we should look for a lower rate More

by DALERMEYER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jordan Smith

Apr 15, 2024

Henry Brown Buick GMC responded

Thank you, Dale! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Henry Brown Buick GMC. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

April 08, 2024

Dealership Rating
Employee Rating

We have purchased all our fleet vehicles from Brown GMC for the last 7 yrs. They make everything so easy. Getting in for service is quick and easy too. More

by COLLEEN17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 08, 2024

Henry Brown Buick GMC responded

Colleen, Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Henry Brown Buick GMC are glad to have you as a customer. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

April 04, 2024

Dealership Rating
Employee Rating

This dealership is great! Rigo was awesome to work with. I highly recommend purchasing your next vehicle from here. More

by AMYLERT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rigo Ramirez

Apr 05, 2024

Henry Brown Buick GMC responded

Thank you for your business and this review. We're happy to hear that Rigo and our team were able to serve you and demonstrate our commitment to great service. Please let us know if there is anything we can assist you with in the future. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

April 01, 2024

Dealership Rating
Employee Rating

Un excelente servicio la gente muy atenta y te explican todo paso a paso resuelven cualquier duda respecto a lo carros que venden....yo recomendaría a esa empresa sin dudarlo... More

by VICTORHROJAS80
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joey Muna

Apr 02, 2024

Henry Brown Buick GMC responded

Thanks, Victor, for your feedback on your recent visit to Henry Brown Buick GMC. It's great to hear that we could assist you and that you had such a positive experience. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

April 01, 2024

Dealership Rating
Employee Rating

Had a salesman that was very green and took over three hours to purchase plus was missing a reverse knob and have made two trips to fix and still did not get resolved.. More

by MONTE8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Apr 04, 2024

Henry Brown Buick GMC responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't happen again.

March 31, 2024

Dealership Rating
Employee Rating

Traded 2022 Elevation for a 2024 Denali Reserve with Supercruise and couldn't be happier. More

by Patrick Richardson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Jimenez

Apr 01, 2024

Henry Brown Buick GMC responded

Patrick, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Congratulations on your new 2024 Denali Reserve! Thank you for choosing Henry Brown Buick GMC. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

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