Edmond Kim | Page 40

I have been kept to wait for more than 3 hours on my test drive day (I ha dto rush to airport for picking up my friends) then was 2 hours(maybe due to 2 more customers being served at the same time). The fin drive day (I ha dto rush to airport for picking up my friends) then was 2 hours(maybe due to 2 more customers being served at the same time). The finance director has been being hard sale the extended warranty package. More

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Edmond was prompt in replying to my inquiry through the website and really helped me through the process of leasing a car. This was the first time I have financed a car and everyone from Edmond to his mana website and really helped me through the process of leasing a car. This was the first time I have financed a car and everyone from Edmond to his manager and the finance department was very helpful and transparent with walking me through the process. Furthermore, they were beyond accommodating when I came to purchase the car and stayed a few minutes past closing time to get everything worked out. I will definitely be making a second transaction with this dealership. More

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The entire staff was amazing. I've purchased many vehicles in the past year, and this, by far, was the best experience of them all. From Edmond, the sales associate, to Ben, the Internet Manger, to vehicles in the past year, and this, by far, was the best experience of them all. From Edmond, the sales associate, to Ben, the Internet Manger, to Jean Pierre, the Finance manager... all top notch! Pleasure to do business with them, and would drive 50 miles again to purchase a car. More

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They were very upfront with me as I turned in my prior Acura lease (leased from another dealer). I wanted to Lease a different model, and they explained all of the terms very clearly. There were no surp Acura lease (leased from another dealer). I wanted to Lease a different model, and they explained all of the terms very clearly. There were no surprises, and I was thrilled to have the entire process (test drive, turn in of old vehicle, acquisition of new vehicle, technology setup) done within 2 hours after work. Ed was also great to explain the amazing technology in the car, as well as set up some user preferences. Great Job. More

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I love my new Acura MDX and am sure that I will be back to Marin Acura when I am ready for my next new car. Edmond was a great salesman. The facility was very clean and inviting. I got a great price for to Marin Acura when I am ready for my next new car. Edmond was a great salesman. The facility was very clean and inviting. I got a great price for my trade-in and the financing options were great. I will be a repeat customer. More

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Great customer service from the test drive to financing. I highly recommend Marin Acura. Sales team was very helpful and informative. For the first time while buying a car, I felt that the dealer was workin I highly recommend Marin Acura. Sales team was very helpful and informative. For the first time while buying a car, I felt that the dealer was working with me to arrive at a fair price. Financing manager was very animated and helpful. More

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Absolutely a great experience. I called originally about a used MDX I saw on the internet that was very comparable to one my wife and I had test drove at another dealership. The only reason we didn't purcha a used MDX I saw on the internet that was very comparable to one my wife and I had test drove at another dealership. The only reason we didn't purchase that one was due to a minor negotiating differential that Marin Acura was able to accommodate via phone thanks to Ben. Unfortunately we never got to meet Ben by the time we arrived, but Alex and Edmond took great care of us and walked my wife and I through all the details of the vehicle. Thanks again to all of you! It was worth the long drive to come back home with OUR MDX. More

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we checked the entire bay area for a car. Ben was prompt professional and in a short period provided the best price. We were in the market immediately and the next day we went to the dealership-paperwork w professional and in a short period provided the best price. We were in the market immediately and the next day we went to the dealership-paperwork was provided immediately and explained clearly by Ben and the entire staff. There were no high pressure tactics and no backing away on the committments. Edmund took us through the high complexity of the new mdx. He was clear thoughtful and was a great help. He showed us the entire car-personalized all the seats, radio, phones etc--- we were more than satisfied with the entire experience. More

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Absolutely the best car-buying experience I have ever had. All the staff were geniunely interested in providing outstanding customer service. Gave me a great deal on a 2011 MDX. I would recommend Mari had. All the staff were geniunely interested in providing outstanding customer service. Gave me a great deal on a 2011 MDX. I would recommend Marin Acura to anyone looking for an Acura. They will be my dealer of choice. More

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I usually dislike dealing with dealerships due to some bad experiences both personal and stories from friends. I talked to Ben regarding price on a TL but i was still wary due to dealers adding fee's and bad experiences both personal and stories from friends. I talked to Ben regarding price on a TL but i was still wary due to dealers adding fee's and upping the agreed upon price. But when i got there he was very professional and he sat me down with edmund to start with paperwork. It all went very well. Ben kept his word and edmund and jean-pierre were easy to talk to and work with. They helped me feel relaxed and reassured me that no 'tricks' will be played and were true there word. All in all it was a great buying experience and I highly recommend this dealership. The customer service was great and the customer service alone was worth the slightly higher price at Marin Acura. More

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