Eddie Garcia
Eddie Garcia at Autohaus on Edens

Eddie Garcia | Page 63

Service Advisor

Autohaus on Edens

1600 Frontage Rd
Northbrook, IL 60062

Contact Me
4.9
676 Reviews

Dealership Experience

22 yrs

Industry Experience

22 yrs

Languages Spoken

Spanish Spanish

4.9

676 Reviews

Write a Review

676 Reviews of Eddie Garcia

February 05, 2019

Dealership Rating
Employee Rating

new tires Ordered news set of tires not in stock. They arrived in a day. Eddie Garcia took care of me in his excellent and attentive way as always. More

by CGETTLEMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 06, 2019

Autohaus on Edens responded

Thank you for taking the time to share your experience with Eddie. We are happy to hear that he took care of you! Thank you for your business!

February 01, 2019

Dealership Rating
Employee Rating

Great and friendly service , especially given short notice and the Chicago weather. The greeting upon arrival and the updates from the service advisor were great. I had a new More

by sargeboxster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cindi Link

Feb 13, 2019

Autohaus on Edens responded

Thank you very much for providing your feedback and your business! We are glad to hear Ken got you in and out quickly!

January 31, 2019

Dealership Rating
Employee Rating

Promt communication. Very helpful Timely communication. Prompt service. Very satisfied finished the work in time co ordinate with insurance company given loaner car Easily call and More

by BANU123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 06, 2019

Autohaus on Edens responded

Thank you for taking the time to share your experience with Eddie. We appreciate your business!

January 30, 2019

Dealership Rating
Employee Rating

Well Run Operation I called the service department late on a Thursday that my wife's 300 GCL's "Check Engine" light was on. They were able to schedule the car the next m More

by SANFORD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Julie Michel

Feb 13, 2019

Autohaus on Edens responded

Hi Sanford, Thank you for sharing your experience with Eddie and Julie. We appreciate your patronage. Thank you!

January 29, 2019

Dealership Rating
Employee Rating

Eddie is always most accommodating and helpful - the BEST! T Have done business with this company for over 20 years and never have been disappointed - that is why I keep coming back. Like family! Would not go a More

by HOEGER13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Lood

Feb 04, 2019

Autohaus on Edens responded

Thank you for your loyalty! Your dedication to our dealer is greatly appreciated. We are happy to hear that Eddie takes great care of you and that you feel like family! We hope to see you again soon!

January 28, 2019

Dealership Rating
Employee Rating

Service 2 day wait for a pretty basic service call. My car was very dirty when I picked it up, after spending $1900, a car wash would’ve been nice! More

by JCO2481
Customer Service
Friendliness
Recommend Dealer
Yes
Feb 13, 2019

Autohaus on Edens responded

Thank you for taking the time to share your experience. We apologize if your car was not washed. The only reason a car would not be washed would be due to the weather. Please feel free to stop by and we will get your car washed for you! Thank you for your business!

January 25, 2019

Dealership Rating
Employee Rating

Love this place I love autohaus because they are always well staffed with people who are friendly and eager to help me. They even scrapped all the ice off my car bef More

by SONIA.COHEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cindi Link , Julie Michel, Omar came out on his own and scrapped all the ice of my car......what a joy!

Jan 25, 2019

Autohaus on Edens responded

Hi Sonia, Thank you very much for taking the time to share your feedback! We are glad that you receive the client services that you deserve! We hope to see you again soon!

January 23, 2019

Dealership Rating
Employee Rating

Chicago I drive out from Chicago to go to Autohaus because their service and sales is superior to all of the other Mercedes dealers. Having been to other dea More

by AFP1837
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 25, 2019

Autohaus on Edens responded

Thank you for providing your feedback. We are humbled to hear that you willing to drive here from Chicago to do business with us. We truly value you as a client and look forward to seeing you again soon. Thank you for your patronage!

January 22, 2019

Dealership Rating
Employee Rating

Super Friendly and Helpful I was very impressed w/ the helpful nature of Cindy when I first pulled into the garage. She went out of her way to answer my questions and provide a More

by Rupp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cindi Link

Jan 25, 2019

Autohaus on Edens responded

Thank you for sharing your great experience with Cindy. Please let us know what we can do to make sure that Eddie gives you a 5-star experience as well. Thank you for your patronage!

January 22, 2019

Dealership Rating
Employee Rating

Great service! Helpful, friendly and professional, they took the time to track down the issue with my car and fix it properly. Since they knew it might take s little More

by CRISTEN F
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 25, 2019

Autohaus on Edens responded

Hi Cristen. Thank you for sharing your experience. We are glad to hear that they made the process as painless as possible for you! Thanks for your business!

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