Eddie Church
Eddie Church at Bill Utter Ford

Eddie Church | Page 3

Service Advisor

Bill Utter Ford

4901 S Interstate 35 E
Denton, TX 76210

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4.9
350 Reviews

Dealership Experience

10 yrs, 1 mo

4.9

350 Reviews

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350 Reviews of Eddie Church

September 16, 2024

Dealership Rating
Employee Rating

I had good service today and prompt. The staff was polite and courteous. I did ask for a vacuuming to be done with the oil change and I asked for a car wash. The car wash got done, but t More

by Mrs Deb Phillips
Service Price Transparency
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Recommend Dealer
Yes
Sep 17, 2024

Bill Utter Ford responded

Deb, thank you for your feedback! We're glad to hear the service was prompt and courteous at Bill Utter Ford. We apologize for missing the vacuuming request and will work on ensuring all details are addressed in future visits.

Sep 17, 2024

Mrs Deb Phillips responded

Thank you

August 29, 2024

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I had ac work done on my car Service was great. Thanks to Eddie the service writer and Chris the tech. More

by sergio.aguerrero74
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Recommend Dealer
Yes

Other Employees Tagged: Chris Cerna

Aug 29, 2024

Bill Utter Ford responded

Sergio, we're glad to hear Eddie and Chris provided great service for your AC work at Bill Utter Ford. Thanks for the positive feedback!

August 24, 2024

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My service advisor, Eddie, was very attentive and kept me informed during my visit at the dealership. More

by Ppoletti73
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Recommend Dealer
Yes
Aug 26, 2024

Bill Utter Ford responded

Thank you for sharing your experience! We're glad to hear Eddie provided attentive service during your visit at Bill Utter Ford. We appreciate the feedback and look forward to serving you again!

August 14, 2024

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Bill Utter is always efficient and does good work. I have been taking my F250 to them for over 8 years for service. I appreciate their service managers and Eddie Church always takes care of me. Apprec More

by craigm
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Recommend Dealer
Yes
Aug 14, 2024

Bill Utter Ford responded

Craig, we're grateful for your continued trust in Bill Utter Ford over the years! It's fantastic to hear that Eddie and our service managers have consistently provided efficient and reliable service. See you in the fast lane again soon!

August 14, 2024

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The staff was friendly, professional, and informative. The work done was also professional and corrected the issues I was having with my truck More

by Turner21102
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Recommend Dealer
Yes
Aug 14, 2024

Bill Utter Ford responded

Thank you for sharing your positive experience! We're glad to hear our team at Bill Utter Ford was able to address the issues with your truck professionally. We appreciate your support!

August 05, 2024

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Service Advisor Eddie always takes great care of me. He gets me in and out fast and is very prompt. Thank you, Bill Utter Ford. More

by Howard
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Recommend Dealer
Yes
Aug 06, 2024

Bill Utter Ford responded

Howard, we're delighted to hear that Eddie provided you with prompt and efficient service at Bill Utter Ford. Thanks for the positive feedback!

Aug 06, 2024

Howard responded

Thanks Bill Utter Ford

July 25, 2024

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Bill Utter Ford is the only dealership I trust with my vehicles. They take care of me. More

by Ford man
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Recommend Dealer
Yes

Other Employees Tagged: Danny Morris, Joey Desurne , Greg Hall

Jul 25, 2024

Bill Utter Ford responded

We are grateful for your review. Thank you from all of us at Bill Utter Ford!

July 16, 2024

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I have never had a bad experience from either servicing a car or a purchase. Eddie in the service dept. is just plain GREAT to work with, period. The staff all genuinely care about their customers an More

by DonnaF
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Kason Edwards

Jul 17, 2024

Bill Utter Ford responded

Donna, we're delighted to hear that Eddie and the rest of our team at Bill Utter Ford have consistently provided you with excellent service. Thanks for your loyalty and kind words!

June 10, 2024

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Your service person was polite and explained the service. The service was prompt. I will always use your service. More

by b.w.peters1112
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Recommend Dealer
Yes
Jun 10, 2024

Bill Utter Ford responded

We're delighted to hear that our service team at Bill Utter Ford provided you with a polite and prompt experience. Thank you for your continued trust in us!

June 04, 2024

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Employee Rating

First time in the service department. Excellent service. They were able to diagnose the problem, source the parts, and have me in and out the same day. More

by matt
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Recommend Dealer
Yes
Jun 04, 2024

Bill Utter Ford responded

Matt, we're glad to hear that our service team at Bill Utter Ford provided you with excellent and efficient service. Thanks for sharing your experience!

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