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Eddie Church
Eddie Church at Bill Utter Ford
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Eddie Church

Service Advisor

Bill Utter Ford

4901 S Interstate 35 E
Denton, TX 76210

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4.9
317 Reviews

Dealership Experience

8 yrs, 2 mos

4.9

317 Reviews

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317 Reviews of Eddie Church

May 17, 2024

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Employee Rating

2020 Escape in for service. Windshield bottle left empty, I’m not even sure the oil got changed. Found the hose to the drivers side windshield spray nozzle had fallen off. It t More

by jbkbrand1jbkbrand
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Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Monica Utter, Carl Anderson, Rey Trevino, Quincy Alonzo

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May 10, 2024

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Bill Utter Ford and Eddie C. our service adviser of choice always takes great care of our cars. We have been happy with every service visit being done right the first time, and e More

by Jbodor
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 13, 2024

Bill Utter Ford responded

We're delighted to know that Eddie and our team at Bill Utter Ford have been able to keep your cars running like new! Thank you for trusting us with their care, we appreciate the positive feedback.

April 25, 2024

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Employee Rating

Talk to the customer and tell them what is being checked out at this service! More

by ronfolsom827
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Perry Eggelston , Alex Celis, Elante Smith

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Apr 26, 2024

Bill Utter Ford responded

Thank you for stopping by to share your 5-star review of Bill Utter Ford! We hope you have a lovely day!

April 14, 2024

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They are trying to do the best to make the customer happy Great job as Always More

by Wadmasry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patrick Nixon

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Apr 15, 2024

Bill Utter Ford responded

Thank you for choosing Bill Utter Ford, we appreciate your positive feedback and are here for any of your future needs!

March 14, 2024

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The best dealer in the metroplex by far. They take extra care of all there customer and makes sure everything gets done. More

by joneszdr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carl Anderson, Dave Ahrens, Doyle Chaffin, Claire Jimenez

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Mar 14, 2024

Bill Utter Ford responded

It's great to hear you've had a 5-star experience at Bill Utter Ford. We strive to provide top-notch service and ensure complete customer satisfaction - thanks for the acknowledgment!

February 29, 2024

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Greg Hall has been extremely helpful providing updates as to the diagnosis and explaining the corrective action to resolve the issues with my trucks transmission More

by Jimmiejoe
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Hall

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Feb 29, 2024

Bill Utter Ford responded

We're glad to know that Greg was able to assist you with your truck's transmission issues at Bill Utter Ford. We appreciate the positive feedback and are here for any of your future needs!

February 23, 2024

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Exceptional service staff. Cost no more to get it done right. Highly recommend Eddie was great. More

by wesolakracing
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Workmanship
Service Time
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Recommend Dealer
Yes
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Feb 25, 2024

Bill Utter Ford responded

It's fantastic to hear that you had a five-star service visit to Bill Utter Ford! Thank you for sharing your kind words for Eddie. See you next time!

December 30, 2023

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This dealership has been good to me & my family. This is our 5 vehicle to buy. More

by crcragarm09
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Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Doyle Chaffin , Justin Custis

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Jan 02, 2024

Bill Utter Ford responded

Thank you for leaving Bill Utter Ford a five-star review and congrats on your fifth vehicle! We appreciate your loyalty over the years. Safe travels!

November 30, 2023

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Employee Rating

Quick turnaround. Enjoy working with Eddie Church each and every time. Too bad Ford can’t get it right with their trucks. More

by wilsonhub
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Perry Eggelston

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Dec 01, 2023

Bill Utter Ford responded

We appreciate your feedback and are glad to know Eddie has been helpful during each of your visits at Bill Utter Ford. We're always here for you if you'd like to discuss your experience with Ford Trucks further.

November 26, 2023

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Employee Rating

After initial inspection, it was determined a replacement part needed to be ordered. They kept me informed on parts arrival and when the vehicle would be ready More

by mitchelldavid151
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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Nov 27, 2023

Bill Utter Ford responded

Mitchell, it's great to know that our team at Bill Utter Ford kept you updated throughout the process. We appreciate your patience and positive feedback!

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