Ed Barnes
Ed Barnes at Jim Ellis Buick GMC Mall of GA

Ed Barnes

Service Advisor

Jim Ellis Buick GMC Mall of GA

3600 Buford Drive
Buford, GA 30519

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4.6
309 Reviews

Specialties & Trainings

ASE Certified Service Advisor

4.6

309 Reviews

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309 Reviews of Ed Barnes

July 31, 2025

Dealership Rating
Employee Rating

I appreciate you all being quick in getting my car served and the quick turn around time. More

by JIMSTEPHENS2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chick Clayton did an awesome job on making sure I got taken care of on a recent repair. He gave me great direct and advice along with him following up several time during the process.

July 28, 2025

Dealership Rating
Employee Rating

Best Jim Eills auto service ever! !!!!! Great staff, shop clean. Long commute, but is definitely worth it. More

by MTN.TOYA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 30, 2025

Jim Ellis Buick GMC Mall of GA responded

Our staff is committed to providing each of our clients with the best automotive experience! We hope to see you soon!

July 20, 2025

Dealership Rating
Employee Rating

Jim Ellis small George GMC dealership is the best GM dealer in the Southeast. I will not buy my car from any other dealership. Their sales and service are amazing! More

by RANDYWADE
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jul 23, 2025

Jim Ellis Buick GMC Mall of GA responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Ellis Buick GMC Mall of Georgia and we hope to see you again soon!

July 19, 2025

Dealership Rating
Employee Rating

That was a good experience with you guys. First time but I was so impressed with the excellent service you provided. I think I will stick on service my car with you. More

by KIWONGE.KATAKO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 22, 2025

Jim Ellis Buick GMC Mall of GA responded

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

July 14, 2025

Dealership Rating
Employee Rating

I always have great service at this location and they have a very knowledgeable staff. More

by WBROWN16
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Jul 16, 2025

Jim Ellis Buick GMC Mall of GA responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 07, 2025

Dealership Rating
Employee Rating

Work was done as requested. The inspection video received was very impressive and appreciated. The waiting room is clean and comfortable. More

by Zebra433
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Jul 10, 2025

Jim Ellis Buick GMC Mall of GA responded

We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!

July 04, 2025

Dealership Rating
Employee Rating

Mr Ed very professional and excellent service any questions he help me really good I like it More

by sulozano70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 10, 2025

Jim Ellis Buick GMC Mall of GA responded

We're happy to hear you had such a positive experience with Ed! Feel free to reach out to us if you need anything. Have a wonderful day.

June 27, 2025

Dealership Rating
Employee Rating

Excellent willingness to work with customers, very customer friendly, great personalities of the sales rep, sales manager, and everyone else we came in contact with More

by LAURENBLARSON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 02, 2025

Jim Ellis Buick GMC Mall of GA responded

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 23, 2025

Dealership Rating
Employee Rating

Ok. Are you ready for me to check out? Very frustrating to be recommended for services that are not required by the manufacturer. When questioned, Ed bec More

by Tim Henson
Recommend Dealer
No

Other Employees Tagged: Ed Barnes

Jun 26, 2025

Jim Ellis Buick GMC Mall of GA responded

Good morning, Tim. We apologize for failing to meet your expectations. Our Service manager, Nick Rose, will contact you today to discuss.

June 12, 2025

Dealership Rating
Employee Rating

Showed up without an appointment Alternator was going out. Got the car diagnosed quickly and completed the repairs in 3 hours. Back on the road again to Connecticut More

by schreinerbob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 13, 2025

Jim Ellis Buick GMC Mall of GA responded

We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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