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ERIKA FEATHERSTON
ERIKA FEATHERSTON at Shottenkirk Toyota Weatherford
Refer Me

ERIKA FEATHERSTON

SERVICE ADVISOR

Shottenkirk Toyota Weatherford

3131 Fort Worth Highway
Weatherford, TX 76086

Contact Me
4.9
15 Reviews

Industry Experience

8 yrs, 1 mo

4.9

15 Reviews

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15 Reviews of ERIKA FEATHERSTON

May 15, 2024

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Employee Rating

Erika was friendly, knowledgeable, and got me in and out the door in record time! More

by donperitz2
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Recommend Dealer
Yes
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May 16, 2024

Shottenkirk Toyota Weatherford responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Weatherford. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

May 15, 2024

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As soon as I walk in the dealership is super clean and maintained. The service department got me in and out as fast as possible! More

by Blackettzac
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Recommend Dealer
Yes
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May 16, 2024

Shottenkirk Toyota Weatherford responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

May 14, 2024

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I would like to thank Erika for a wonderful job that she did today. I really felt at peace and that I was in capable hands with her. She is so professional and friendly and inviting wonderful experience. Th More

by EIANES
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Manny Martinez

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May 15, 2024

Shottenkirk Toyota Weatherford responded

EIANES, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Weatherford. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

May 11, 2024

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The dealership in weatherford is great the people and the place make for a very comfortable visit More

by Damnskippy1975
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Recommend Dealer
Yes
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May 13, 2024

Shottenkirk Toyota Weatherford responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Toyota Weatherford!

May 07, 2024

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Fast friendly service. Clean and relaxing environment. They get you in and out and on your way. More

by Kellehertannah2000
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Hensley

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May 08, 2024

Shottenkirk Toyota Weatherford responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Toyota Weatherford!

May 04, 2024

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Erica was great to work with. She kept me updated on the services for my vehicle. And it was completed in the time I was told. More

by Becky
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Recommend Dealer
Yes

Other Employees Tagged: Logan Brown

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May 06, 2024

Shottenkirk Toyota Weatherford responded

Becky, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Weatherford. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

May 02, 2024

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Erika has assisted me with multiple service appointments and has always exceeded my expectations, keeping me in the loop on time frames and best options. More

by wakebran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Hensley

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May 03, 2024

Shottenkirk Toyota Weatherford responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Weatherford. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

May 01, 2024

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They can be quick and helpful, but you have to watch out for the fees. More

by JR
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Pfender

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May 02, 2024

Shottenkirk Toyota Weatherford responded

JR, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Toyota Weatherford

May 01, 2024

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Employee Rating

Erika was amazing. She is knowledgeable and is a great communicator. I was impressed that she told about the next service required without being asked. I really appreci More

by Rwcarlile
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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May 02, 2024

Shottenkirk Toyota Weatherford responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Weatherford. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

April 30, 2024

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Employee Rating

Erika was very wonderful and friendly. She helped me make the best choice for the services I needed! More

by totallytodd2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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May 01, 2024

Shottenkirk Toyota Weatherford responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Weatherford. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

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