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ELISA GALA
ELISA GALA at Niello BMW Elk Grove

ELISA GALA

SALES PROFESSIONAL

Niello BMW Elk Grove

8580 Laguna Grove Dr
Elk Grove, CA 95757

Contact Me
4.9
39 Reviews

Dealership Experience

2 yrs, 2 mos

Industry Experience

14 yrs, 7 mos

Languages Spoken

Spanish Spanish

4.9

39 Reviews

Write a Review

39 Reviews of ELISA GALA

March 26, 2026

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Employee Rating

Elisa was very helpful in selecting the auto I want. I would recommend her with my friends and relatives. More

by MArevalo
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Tommy Choonhaurai

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Mar 26, 2026

Niello BMW Elk Grove responded

It’s wonderful to know Elisa made selecting your new BMW X5 straightforward. We appreciate you recommending us to your friends and relatives. David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

March 12, 2026

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Employee Rating

Friendly and informative sales staff. Dealer adds stolen vehicle tracker onto price of vehicle which is a huge profit item. More

by roberthing
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: ALEXIS GALINDO, POOJA THAKUR

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Mar 13, 2026

Niello BMW Elk Grove responded

We're sorry you didn't have a 5-star experience, Robert, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

Mar 27, 2026

roberthing responded

I can be reached by text 916-895-8133.

March 09, 2026

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Employee Rating

Elisa was very sweet and informative! I never felt pressured but felt reassured taking to her! She is certainly a very good salesperson! It was enjoyable dealing with her. I would cert More

by MARJ0830
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Timothy Dooley

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Mar 09, 2026

Niello BMW Elk Grove responded

We’re thrilled Elisa’s sweet and informative guidance made purchasing your Honda Insight pressure free and enjoyable. Your recommendation to friends really brightens our day. Thank you. David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

February 26, 2026

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Employee Rating

Our salesperson Pooja was very helpful and led us through the purchase process, including a trade-in , very smoothly. I do not appreciate having to pay for preinstalled stolen vehicle protection system tha More

by roberthing
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: POOJA THAKUR

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Feb 27, 2026

Niello BMW Elk Grove responded

Robert, we are so glad that Pooja had the opportunity to work with you, but we are sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? Thank you for your time, and hopefully, we can get to the bottom of this. David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

Feb 27, 2026

roberthing responded

Certainly. Give me a call.

February 22, 2026

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Employee Rating

Overall great experience with Niello! Was an out of town buyer and they made the process seamless! More

by DLEE3814
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Feb 22, 2026

Niello BMW Elk Grove responded

We’re delighted Elisa helped make your out-of-town BMW purchase seamless. Thanks for trusting us with your experience, and we look forward to assisting you again. David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

December 24, 2025

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Employee Rating

Great, clean, people were very friendly and the atmosphere was very positive. A pleasurable experience More

by NHOLLINS.CRAWLEY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ed Alnasir, Jerome Duco

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Dec 24, 2025

Niello BMW Elk Grove responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

December 23, 2025

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Employee Rating

Elisa was the one who responded on line chat and was able to answer questions on the model that I was looking into buying. Anthony was the actual person that helped me in showing the exact model. He wa More

by jaze.ril4811
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: ANTHONY IBARRA , Jonathan St Germain and Victor Donato

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Jan 09, 2026

Niello BMW Elk Grove responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Niello BMW Elk Grove are glad to have you as a customer. David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

November 27, 2025

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Employee Rating

The whole Staff and everyone working on this deal made it a great experience and got the vehicle i’ve been waiting for. Thank you everyone again at Niello BMW for an awesome job! More

by GARCIA_ISAAC212
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Essex Salcido

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Nov 27, 2025

Niello BMW Elk Grove responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

November 22, 2025

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Employee Rating

Friendly staff determined to make you happy! Elisa was the absolute best! I trusted my entire process because she was very credible. Excellent! More

by KAMMKAMM10
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Nov 22, 2025

Niello BMW Elk Grove responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Niello BMW Elk Grove. David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

November 10, 2025

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Employee Rating

Very nice and wonderful work and liket Iam happy God bless all of thanks for all More

by VIDASOROORI27
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jas Hira, Jerome Duco, Tom Mohammadi, CJ Phan, Essex Salcido, MATTHEW JARDINE, ALEXIS GALINDO, NORA MEACHAM, ANTHONY IBARRA

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Nov 10, 2025

Niello BMW Elk Grove responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Niello BMW Elk Grove! David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

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