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EDDIE MARSHALL
EDDIE MARSHALL at Southern Ford
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EDDIE MARSHALL | Page 4

ASM

Southern Ford

12896 Jefferson Avenue
Newport News, VA 23608

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4.8
42 Reviews
4.8

42 Reviews

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42 Reviews of EDDIE MARSHALL

March 09, 2024

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Employee Rating

Southern Auto Group service department professional, knowledgeable and polite. The staff keeps you updated on your vehicle status. More

by MSPENCER40
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: JEFF DOBSON, ALICIA CHAPMAN-JONES, JON CONWAY, STEPHANIE SPANGLER, SCOTT MIKULEC, EDWIN WARREN

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March 09, 2024

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Courteous service got the work done ahead of time given prompt notification lady at checkout was very efficient More

by CRAIGSMITH50
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: JEFF DOBSON, ALICIA CHAPMAN-JONES, JON CONWAY, SCOTT MIKULEC

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March 07, 2024

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Dealership? ?? Service Department with Eddie and crew, outstanding 👏. Competent, knowledgeable, prompt, professional and caring. Pleased More

by LERHEEL757
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: QUERIDA WILLIAMS

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Mar 07, 2024

Southern Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

March 02, 2024

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Very courteous well explained problem and service felt like I was treated very fair earn my trust, and will use this dealership again More

by msouth59
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Recommend Dealer
Yes

Other Employees Tagged: QUERIDA WILLIAMS

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February 29, 2024

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Always a pleasure to have them do maintenance on our company truck. They help me keep it running and safe to use. More

by GARY.MCCARDELL
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Yes
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February 29, 2024

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Mr. Marshall and the team were excellent. My vehicle was serviced while I waited, which didn't take long. More

by PMCRICHARDS
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Yes
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February 28, 2024

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Southern Ford has great fast service and great communication. Pricing is competitive and also fair. More

by sshenhance23
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Yes
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February 20, 2024

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Great service, I will continue to bring my vehicles in for service and inspections in the future More

by WGHARKY
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: JEFF DOBSON, ALICIA CHAPMAN-JONES, JON CONWAY, STEPHANIE SPANGLER, QUERIDA WILLIAMS, SCOTT MIKULEC, EDWIN WARREN

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Feb 20, 2024

Southern Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

November 07, 2023

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Great work they did on my car. Very professional staff and clean environment and friendly. More

by emack_48197
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: JEFF DOBSON, ALICIA CHAPMAN-JONES, JON CONWAY, STEPHANIE SPANGLER, QUERIDA WILLIAMS, SCOTT MIKULEC , ALLEN HARTMAN

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November 04, 2023

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This dealership will work very hard to get you approved on any vehicle and make it happen, trust and believe, and service will make sure you’re taking care of in a very fast way… More

by dj KrAzY KrAz
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: JEFF DOBSON, JOE JENSEN, ALICIA CHAPMAN-JONES, JON CONWAY, STEPHANIE SPANGLER, QUERIDA WILLIAMS, SCOTT MIKULEC , ALLEN HARTMAN, BYRON REESE, Gabriel

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Nov 06, 2023

Southern Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

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