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Dylan Yavorsky
Dylan Yavorsky at Ken Ganley Ford Parma

Dylan Yavorsky | Page 33

Service Advisor

Ken Ganley Ford Parma

16100 Lorain Ave
Cleveland, OH 44111

Contact Me
4.8
385 Reviews

Dealership Experience

1 yr, 6 mos

Industry Experience

8 yrs, 1 mo

Specialties & Trainings

Customer focused

4.8

385 Reviews

Write a Review

385 Reviews of Dylan Yavorsky

April 10, 2025

Dealership Rating
Employee Rating

First time coming in for service since Ganley took over. Everyone was very nice and welcoming. I will definitely be back. More

by JAPAWNYK
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: George Hadgigeorgiou , Dave Moga

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Apr 10, 2025

Ken Ganley Ford Parma responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

April 10, 2025

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Employee Rating

It would appear nothing I requested was done. None of my recalls were done. I asked about pricing on a wheel bearing and got pricing for several other things including the wheel bearing but not t More

by jszymczuk84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: George Hadgigeorgiou, Jeremy Watson , Alicia Jeffery, Dave Moga, Matt Newman

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Apr 13, 2025

Ken Ganley Ford Parma responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

April 07, 2025

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Employee Rating

Prompt and attentive Dylan was Bert courteous , checked for other recalls and also did those More

by Jack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 07, 2025

Ken Ganley Ford Parma responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Parma!

April 06, 2025

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Employee Rating

Took my truck in at scheduled time and had it repaired in under one hour.Very happy with quick turnaround.treated me like a valued customer even though I had purchased truck elsewhere.Very happy! More

by Ddippel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Apr 07, 2025

Ken Ganley Ford Parma responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 05, 2025

Dealership Rating
Employee Rating

Always get prompt service and they take time to go over everything with me and explain all service issues with my car. More

by MEANMISSTREETER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: George Hadgigeorgiou , Dave Moga

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Apr 05, 2025

Ken Ganley Ford Parma responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford Parma.

April 04, 2025

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Employee Rating

Great service! Helpful service department and vehicle was very clean upon pickup Recall down quickly More

by H.BRUNO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Moga

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Apr 04, 2025

Ken Ganley Ford Parma responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

April 03, 2025

Dealership Rating
Employee Rating

Took car in for 4 wheel alignment and it was aligned even though it needed parts replaced and didn't a call back after leaving a message in the morning and afternoon the next day. Not happy with the service. More

by Rugar036
Recommend Dealer
No

Other Employees Tagged: Dylan Yavorsky

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Apr 06, 2025

Ken Ganley Ford Parma responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

April 02, 2025

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Employee Rating

Courteous, knowledgeable, attentive and very concerned about the customer. Dylan was awesome and very helpful More

by Joed22803
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 03, 2025

Ken Ganley Ford Parma responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

Apr 06, 2025

Ken Ganley Ford Parma responded

Hello, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

April 02, 2025

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Employee Rating

We have been doing business here for more than fifteen years. Would not go anywhere else. More

by Jnixon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alicia Jeffery, Dave Moga

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Apr 02, 2025

Ken Ganley Ford Parma responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Ken Ganley Ford Parma, we look forward to having you as a valued customer for many years to come!

March 29, 2025

Dealership Rating
Employee Rating

Scammed into buying extended warranties and gap and blah blah and still have to pay out the xxx prices to get serviced More

by jazzytheeilleststylist
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: C.J. Overman, Nick Feruito

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Apr 02, 2025

Ken Ganley Ford Parma responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

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