Dylan Yavorsky
Dylan Yavorsky at Ken Ganley Ford Parma

Dylan Yavorsky | Page 32

Service Advisor

Ken Ganley Ford Parma

16100 Lorain Ave
Cleveland, OH 44111

Contact Me
4.8
385 Reviews

Dealership Experience

1 yr, 6 mos

Industry Experience

8 yrs, 1 mo

Specialties & Trainings

Customer focused

4.8

385 Reviews

Write a Review

385 Reviews of Dylan Yavorsky

April 23, 2025

Dealership Rating
Employee Rating

Time expectations were not communicated when I made appointment I was not told I would be without a car the entire day. However Dylan explained all and turned my situation around by going the extra mil More

by Don4bebp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dylan Yavorsky

Apr 26, 2025

Ken Ganley Ford Parma responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

Apr 26, 2025

Ken Ganley Ford Parma responded

Don, thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case, and we'd love the opportunity to get more details to see if we can turn this situation around for you.

April 22, 2025

Dealership Rating
Employee Rating

Dylan was professional, courteous, kind and effective. Highly recommend this dealership for service. Can’t speak on purchasing but would certainly consider it. More

by Eric
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 22, 2025

Ken Ganley Ford Parma responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford Parma.

April 20, 2025

Dealership Rating
Employee Rating

Professional and informative. All questions were answered. The job was done right the first time. More

by Atalib75
Recommend Dealer
Yes

Other Employees Tagged: Dylan Yavorsky

Apr 20, 2025

Ken Ganley Ford Parma responded

Thanks for sharing about your experience with Ken Ganley Ford Parma. We appreciate your business and hope to see you again soon!

April 19, 2025

Dealership Rating
Employee Rating

Oil change and tire rotation done in a very timely manner. Service can mean a lot when you go to look for your next car. Your service department hit a home run! More

by cjtu
Recommend Dealer
Yes

Other Employees Tagged: Dylan Yavorsky

Apr 19, 2025

Ken Ganley Ford Parma responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ken Ganley Ford Parma. We look forward to having you as one of our valued customers for many more years to come!

April 18, 2025

Dealership Rating
Employee Rating

Jeremy thank you for keeping your word and getting my car fixed. I appreciate you and the workers that fixed it. It’s back to 100% now and I’m so thankful. Thank you so much More

by Dshipman1982
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Watson

Apr 18, 2025

Ken Ganley Ford Parma responded

Thanks for sharing your thoughts about your experience with Ken Ganley Ford Parma. We appreciate your business and hope to see you again soon!

April 18, 2025

Dealership Rating
Employee Rating

When the service center was Gillingham, they washed the car after they were done. And they did not with my car when I had an oil change and tire rotation. But I did give Easter cookies to the service man a More

by SALLYAMORGANRN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Moga

Apr 18, 2025

Ken Ganley Ford Parma responded

We're sorry that you didn't have a 5-star visit, Sally. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

April 15, 2025

Dealership Rating
Employee Rating

Quick and friendly service. Comfortable place, with coffee, tv and magazines to enjoy, if you’re waiting for your vehicle to be serviced. More

by rshaffalo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 15, 2025

Ken Ganley Ford Parma responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Parma!

April 15, 2025

Dealership Rating
Employee Rating

Dylan was super nice and extremely helpful. It was nice to work with him, and I will ask fir him going forward. I of course love this Dealership, even though they moved on me lol. Thanks ag More

by Jan/David Forbes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Moga

Apr 15, 2025

Ken Ganley Ford Parma responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Apr 26, 2025

Jan/David Forbes responded

I always value good customer service

April 15, 2025

Dealership Rating
Employee Rating

Not a friendly place. Left me without a car over the weekend but my car got fixed More

by NONCHURCHLADY
Recommend Dealer
Yes

Other Employees Tagged: Dylan Yavorsky

Apr 15, 2025

Ken Ganley Ford Parma responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

April 11, 2025

Dealership Rating
Employee Rating

A waste of time and effort to write 15 words for a job that was done quickly and efficiently More

by Johnreidjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 12, 2025

Ken Ganley Ford Parma responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Parma!

Apr 14, 2025

Ken Ganley Ford Parma responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

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