Dustin McConaughy | Page 2
Used Car Sales Manager
Arlington Acura in Palatine
1275 E Dundee Rd
Palatine, IL 60074
37 Reviews
Write a Review37 Reviews of Dustin McConaughy
August 04, 2021
The dealership provides a consistently BAD experience on the lot and in the service lane. The dealership’s entire staff did not acts like customer service professionals. The purchase process was painful the lot and in the service lane. The dealership’s entire staff did not acts like customer service professionals. The purchase process was painful Customers feel like they get a deal – but not the lowest price. More
Other Employees Tagged: Ideen Ghaffari
May 12, 2021
Great Experience! Dustin was knowledgeable and friendly without being pushy which was nice! Felt very comfortable with the precautions they have in place due to the pandemic. Overall everything was awesome without being pushy which was nice! Felt very comfortable with the precautions they have in place due to the pandemic. Overall everything was awesome and I love my RDX!!! More
May 04, 2021
The worst car buying experience I've ever had PERIOD! It took'em 24 days and 5 times going directly in person to the dealership to pay off my old car loan that I've traded in,nobody responds to your phone c took'em 24 days and 5 times going directly in person to the dealership to pay off my old car loan that I've traded in,nobody responds to your phone calls,emails,I had to open a client relationship case by Acura in order for them to take some action and they literally messed up my credit record because my old car loan bank reported a late payment to the credit bureau.their excuse was that the paperwork was processed and finalized late. More
March 01, 2021
Dustin was an absolute pleasure to do business with. Second Acura I have purchased from this dealership and Dustin. I would highly recommend him to friends and family!! Second Acura I have purchased from this dealership and Dustin. I would highly recommend him to friends and family!! More
February 17, 2021
The whole experience was very pleasant! I liked that Dustin was not pushy and knew about all the features and differences between the cars I liked! He was super helpful and the dealership was clean and Dustin was not pushy and knew about all the features and differences between the cars I liked! He was super helpful and the dealership was clean and took precautions for Covid. Overall A+++ More
February 11, 2021
We had agreed on a payment and Trade in value for my car. But instead of giving me what we agreed on my Trade in, they added to the car value. So on papers, it looked like I got what we agreed on my Trade in But instead of giving me what we agreed on my Trade in, they added to the car value. So on papers, it looked like I got what we agreed on my Trade in, but the balance was added to my car value. I emailed the manager and finance person, no one gave me an explanation yet More
Other Employees Tagged: Ideen Ghaffari
January 04, 2021
An Amazing Experience! We were in and out in a couple of hours, with the car of my dreams! Thank you for a very pleasant experience! Friendly, fun, efficient and professional! hours, with the car of my dreams! Thank you for a very pleasant experience! Friendly, fun, efficient and professional! More
December 25, 2020
Informative and friendly sales team . Customer service is number one. Service department offers quality and reliable results Prices are competitive and the financial guidance is very helpful number one. Service department offers quality and reliable results Prices are competitive and the financial guidance is very helpful More
Other Employees Tagged: Aamer Ali , Yegor Azarov

