Dustin McConaughy
Dustin McConaughy at Arlington Acura in Palatine

Dustin McConaughy | Page 2

Used Car Sales Manager

Arlington Acura in Palatine

1275 E Dundee Rd
Palatine, IL 60074

not yet
rated
37 Reviews
not yet
rated

37 Reviews

Write a Review

37 Reviews of Dustin McConaughy

August 04, 2021

Dealership Rating
Employee Rating

The dealership provides a consistently BAD experience on the lot and in the service lane. The dealership’s entire staff did not acts like customer service professionals. The purchase process was painful More

by CANAWES
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Ideen Ghaffari

Aug 21, 2021

Arlington Acura in Palatine responded

Thank you for providing this feedback, and we apologize for not providing you with exceptional service. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

Aug 07, 2021

Arlington Acura in Palatine responded

Thank you for providing this feedback, and we apologize for not providing you with exceptional service. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

June 29, 2021

Dealership Rating
Employee Rating

Dustin was great. Very Helpful! Best car buying experience we’ve ever experienced! More

by RONISE HAYNES
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 29, 2021

Arlington Acura in Palatine responded

Ronise, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Dustin met your expectations. Thank you again for choosing Arlington Acura in Palatine, we look forward to having you as one of our valued customers for many more years to come!

May 12, 2021

Dealership Rating
Employee Rating

Great Experience! Dustin was knowledgeable and friendly without being pushy which was nice! Felt very comfortable with the precautions they have in place due to the pandemic. Overall everything was awesome More

by MFRANKOWSKI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 13, 2021

Arlington Acura in Palatine responded

We are very happy Dustin provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 04, 2021

Dealership Rating
Employee Rating

The worst car buying experience I've ever had PERIOD! It took'em 24 days and 5 times going directly in person to the dealership to pay off my old car loan that I've traded in,nobody responds to your phone c More

by Josef75
Customer Service
Friendliness
Price
Recommend Dealer
No
May 21, 2021

Arlington Acura in Palatine responded

Josef, we're sorry to hear that your visit didn't meet the high standards our guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly.

May 07, 2021

Arlington Acura in Palatine responded

Hello Jose. We're sorry to hear that your visit didn't meet the high standards our guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly.

March 01, 2021

Dealership Rating
Employee Rating

Dustin was an absolute pleasure to do business with. Second Acura I have purchased from this dealership and Dustin. I would highly recommend him to friends and family!! More

by nec1620
Recommend Dealer
Yes

February 17, 2021

Dealership Rating
Employee Rating

The whole experience was very pleasant! I liked that Dustin was not pushy and knew about all the features and differences between the cars I liked! He was super helpful and the dealership was clean and More

by MFRANKOWSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

February 11, 2021

Dealership Rating
Employee Rating

We had agreed on a payment and Trade in value for my car. But instead of giving me what we agreed on my Trade in, they added to the car value. So on papers, it looked like I got what we agreed on my Trade in More

by Shahid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Ideen Ghaffari

January 07, 2021

Dealership Rating
Employee Rating

It is always great to stop in to the dealership to see The newest model of the year and I enjoyed working with Dustin- love my RDX More

by IRMAVBATES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

January 04, 2021

Dealership Rating
Employee Rating

An Amazing Experience! We were in and out in a couple of hours, with the car of my dreams! Thank you for a very pleasant experience! Friendly, fun, efficient and professional! More

by JFig
Customer Service
Friendliness
Recommend Dealer
Yes

December 25, 2020

Dealership Rating
Employee Rating

Informative and friendly sales team . Customer service is number one. Service department offers quality and reliable results Prices are competitive and the financial guidance is very helpful More

by DAVID60004
Recommend Dealer
Yes

Other Employees Tagged: Aamer Ali , Yegor Azarov

Dealership Inventory (212 Vehicles)

new 2025 Acura ADX car, priced at $46,050
2025 Acura ADX
new
Nh-883p exterior
Automatic
All-wheel Drive
new 2026 Acura Integra car, priced at $41,095
2026 Acura Integra
new
Nh-883p exterior
Automatic
Front-wheel Drive
used 2022 Acura TLX car, priced at $45,388
2022 Acura TLX
used
Apex Blue Pearl exterior
Automatic
All-wheel Drive
new 2026 Acura MDX car, priced at $68,950
2026 Acura MDX
new
Liquid Carbon Metallic exterior
Automatic
All-wheel Drive
new 2026 Acura RDX car, priced at $47,150
2026 Acura RDX
new
Nh-893p exterior
Automatic
All-wheel Drive
new 2026 Acura RDX car, priced at $49,750
2026 Acura RDX
new
Nh-883p exterior
Automatic
All-wheel Drive