Duane May | Page 21

This is my 4th vehicle buying experience at Pat Lobb. Duane is super helpful and knowledgable. He exhibits extreme patience when dealing with customers who don't quite know what they want. His guidance a Duane is super helpful and knowledgable. He exhibits extreme patience when dealing with customers who don't quite know what they want. His guidance and support lends to a long term customer in us for sure!! We appreciate the entire team there and wouldn't go any other place to buy a car. Great work and thanks for all your help Duane!! More

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Easiest Car Purchase ever I have purchased many cars in my life and each time I have gone to dealerships it made for a long tense day. Hours spent going back and forth and fin I have purchased many cars in my life and each time I have gone to dealerships it made for a long tense day. Hours spent going back and forth and finally ending up like I had been taken advantage of. Duane May was my main contact at Pat Lobb starting a car search via the internet site. He and his team were quick to respond and once we made the appointment to finalize the sale it was almost too good to be true. He was prepared, took us on a test drive, ran the numbers and got the dealership to agree to my offer and we were driving away in just under 2 hours. Because of him I will recommend Pat Lobb to others. Give him a big raise...... More

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Pat Lobb Toyota of McKinney, great dealer to work with. Yea, I just purchased my new 2020 Toyota 4Runner SR5 Premium and I couldn't be happier. Working with this Pat Lobb Toyota of McKinney dealer was exc Yea, I just purchased my new 2020 Toyota 4Runner SR5 Premium and I couldn't be happier. Working with this Pat Lobb Toyota of McKinney dealer was excellent, as far as buying new cars go. My sales manager, Doug May, was professional and wonderful to work with and I would recommend him to anyone. We got a deal done, worked together to get the financing that was right for me, (which turned out to better that I expected) signed the papers and drove off the lot with my new car! So if you are looking to purchase a new Toyota contact Doug, and have a great experience. More

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Excellent buying experience I found the RAV4 that I wanted online and filled out the online information request and was contacted by Duane May within 2 hours which was before the I found the RAV4 that I wanted online and filled out the online information request and was contacted by Duane May within 2 hours which was before the dealership opened. I made an appointment with him over email for 2 hours later. When I arrived at the dealership, we came up immediately and I noticed that he was very relaxed and professional. He already had the car waiting for me to view and test drive. I really loved the fact that he actually explained many of the features before my test drive. Sam in finance was very fast and efficient. It took only 10 minutes to complete all the paperwork and get the keys. I was introduced to the General Manager who thanked me for purchasing from the dealership. Overall, a great experience for me. I would highly recommend Pat Lobb to anyone interested in buying a car. More

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Awesome experience Duane May is an exceptional salesman! I was reluctant in considering the Highlander, but Duane made a big difference by taking time to make sure I was Duane May is an exceptional salesman! I was reluctant in considering the Highlander, but Duane made a big difference by taking time to make sure I was comfortable with the vehicle. He was so kind and dedicated to ensuring I understood all the features. Great customer service, I will definitely recommend this dealership to my friends. Applauds to Duane May and Faison McKinnis! More

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Duane and Sarina have been the best to work with. They have made our buying experience of a used 2020 Corolla very smooth and almost painless (still had to pay, lol). have made our buying experience of a used 2020 Corolla very smooth and almost painless (still had to pay, lol). More

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Best Car Shopping Experience - ABOVE AND BEYOND DEALERSHIP! Sales Rep, Duane the best ever with the purchase of my vehicle - WONDERFUL. Faison, Finance Manager was an absolute joy to work with - AMAZING. Ke Sales Rep, Duane the best ever with the purchase of my vehicle - WONDERFUL. Faison, Finance Manager was an absolute joy to work with - AMAZING. Kelly More

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Amazing Experience Diane and Ariel were already waiting for me along with the prospect car when I arrived at the dealership. From there is was a fantastic turn of event Diane and Ariel were already waiting for me along with the prospect car when I arrived at the dealership. From there is was a fantastic turn of events because I just went to see it and I ended up buying it 😊 Dam (loan department) was fantastic and made it all happened. I like very much how approachable and friendly the all were, and very professional.I've worked in customer service for 11 years, I know I good service when I experience one. Best part is when all was set and done and I called my daughter to come and pick me up and give her the surprise, they all came out to surprise her and the car all serviced on and perfect for the reveal. Needless to say, she was static and still is. Thanks all for making this special moments for my baby, a magical one. God bless you all. GSerratti More

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First time buyer! Great Experience. Worked with Duane May and would highly recommend him to anyone looking for a new or used car. It was my first time purchasing a car through a dealersh Worked with Duane May and would highly recommend him to anyone looking for a new or used car. It was my first time purchasing a car through a dealership and it was a super easy and pain free experience. Everyone I met with worked with me to explain all my options and was really friendly. More

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Great. Best service yet,,wouldn't change a thing Would not change a thing,very professional and courteous..made sure each customer is comfortable and ease.the refreshment station is perfect you can h Would not change a thing,very professional and courteous..made sure each customer is comfortable and ease.the refreshment station is perfect you can have a coke,tea,coffee and or wzter More

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