Drew McGovern

Rich was fantastic! He was prompt, knowledgeable, and professional. The whole staff was very pleasant and the cars and prices were amazing. Thanks again!! He was prompt, knowledgeable, and professional. The whole staff was very pleasant and the cars and prices were amazing. Thanks again!! More

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Like many of you, I dread buying cars. The game playing and shenanigans that dealerships are known for are exhausting. I tend to go into a dealership like I'm preparing for battle. And The game playing and shenanigans that dealerships are known for are exhausting. I tend to go into a dealership like I'm preparing for battle. And I did so when I went to Hi-Line. The first thing I noticed was the laid back atmosphere on the lot. We weren't descended upon by salesmen and we're allowed to peacefully peruse the inventory. When we found a couple of cars that we wanted to learn more about we had to get a salesman. And this is where things went from good to great. We were handed off to Rich Bogert. Rich couldn't have been more pleasant to work with. He was knowledgeable of the inventory and was able to answer all of the questions we had in a sincere way. There was no high pressure salesmanship here. When we settled on a car, again I was prepared for war, as we talked out the door price. The sticker price was already lower than comparable models within about a 100 mile radius. The negotiation process was simple. No games. No 4 square sheets. Just straight up 'out the door' pricing. Rich explained the additional fees (face it, all cars come with add on fees) but these few and were very reasonable. I actually felt like I got something in return for them. Rich answered all questions clearly and patiently even when I lobbed a couple of curve xxxxx at him. We ended up walking out of there with a great car at a great price. The whole experience was extremely pleasant and highly recommend asking for Rich if you find yourself car shopping at Hi-Line. More

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From the first call to inquire on the car I was interested in, to the last call saying congratulations on your new car, Naasir was top notch help throughout this whole experience. Very responsive, interested in, to the last call saying congratulations on your new car, Naasir was top notch help throughout this whole experience. Very responsive, helpful and understanding with me being 11hrs away, to answer every question I had. Also a special thanks to Rob, Drew and Justin who worked with me closing the deal, with the financing, paperwork and shipping of the car. They were nothing but professional and answered each one of my questions without hesitation. This was my first time buying a car without me being there and inspecting it myself, and they made my experience very easy and less stressful. I will Highly recommend to whoever I talk to up here in Rochester NY and want to buy a car in the south. Thank you guys, truly. Can’t wait to enjoy my new Alfa Romeo Giulia. More

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Nasir Duck and the rest of the staff did more than expected to help me buy the car I wanted. They made the purchase easy. expected to help me buy the car I wanted. They made the purchase easy. More

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A dear friend referred us to Hi-Line and we are so happy he did. Rich, Drew and Rob were great to work with. They made purchasing our new SUV a pleasure. We highly recommend them and love our new Infiniti Q he did. Rich, Drew and Rob were great to work with. They made purchasing our new SUV a pleasure. We highly recommend them and love our new Infiniti QX80! More

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The guys at Hi-Line were exceptional! Rick was a tremendous help with our purchase! Highly recommended! Rick was a tremendous help with our purchase! Highly recommended! More

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Rick did an excellent job with my transaction and I am very pleased with his assistance and the dealership processes. The whole team help make my buying experience pleasurable. very pleased with his assistance and the dealership processes. The whole team help make my buying experience pleasurable. More

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Everyone there was extremely friendly and helpful. Rick was very patient with me during and extremely busy time in my life. Rick was very patient with me during and extremely busy time in my life. More

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I originally visited Hi-Line to have a vehicle serviced and Tom and his group were so professional and knowledgeable that I decided to look at vehicles for sale. Rich and Drew answered all of my questions and Tom and his group were so professional and knowledgeable that I decided to look at vehicles for sale. Rich and Drew answered all of my questions and stayed late on a couple of occasions to get the deal done. Both are very personable and made the buying experience enjoyable. Hi-Line is my first choice for future service work and any vehicle needs. More

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This was the best dealership experience I’ve ever had! 10/10 top quality work! 10/10 top quality work! More

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