Douglas Hansen

Efficient process and excellent client service as it has always been. We will be returning for our next vehicle always been. We will be returning for our next vehicle More

by coler9999 Verified Customer Verified Customer

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Great customer service much recommended to stop by Dana the staff is very helpful and friendly the staff is very helpful and friendly More

by agrongjenashaj Verified Customer Verified Customer

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Very Friendly and willing to help with any concerns. They did what they said they'll do. They did what they said they'll do. More

by gfarina Verified Customer Verified Customer

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They are on point and deliver what they say they are going to deliver and have always treated me with the utmost respect and care going to deliver and have always treated me with the utmost respect and care More

by jtomeilaw Verified Customer Verified Customer

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Doug Hanson sales manger and the Dana crew are great Mary the saleswomen was wonderful Mary the saleswomen was wonderful More

by Bigog9712 Verified Customer Verified Customer

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This dealership is horrendous. Worst service I’ve had in any form of business. Do NOT give them any business. Brought my brand new lease (2 weeks old) in for a fix over a month ag Worst service I’ve had in any form of business. Do NOT give them any business. Brought my brand new lease (2 weeks old) in for a fix over a month ago. Zero updates or contact from Dana Ford. Each time I called was just told I was waiting for one part to come in. When the part finally came in they then only began doing the rest of the work to the vehicle—adding more days to the already over 34 my car had been there. No offer of help compensation or guidance at all. Zero customer service help. Will be speaking to the BBB. More

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Here I am again. For almost a year I have gotten the run around from this dealer. They sold me a damaged vehicle and refused to fix or make me whole after I laid out For almost a year I have gotten the run around from this dealer. They sold me a damaged vehicle and refused to fix or make me whole after I laid out money for repairs. After my last review I was contacted by someone named “Haz”. For weeks he strung me along as if Dana Ford was going to make things right. It was another stroke job from the shadiest dealer in NY. Don’t make the mistake I made. Find your car elsewhere. These clowns should not be in business. I will continue to tell anyone who will listen on how Dana ford treats it customers. Don’t judge them on their good reviews…judge them on their bad ones. They don’t make the cars…they sell them. If theater going to take peoples money then they should stand by what they sell. Worst stealership ever!! More

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Great service friendly people work hard to make the deal as painless as possible I will send my friends and family as painless as possible I will send my friends and family More

by oneeyecycleworks Verified Customer Verified Customer

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Top shelf customer service as always from Dana Lincoln ! We arrive and immediately felt like the staff cared about putting us in the right vehicle for what we were comfortable paying Thanks again to Doug We arrive and immediately felt like the staff cared about putting us in the right vehicle for what we were comfortable paying Thanks again to Doug and Vincent for amazing service ! This was car# 3 from Dana and there will be a #4 ! More

by jaymig926 Verified Customer Verified Customer

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Worst dealership in the country have yet to get my deposit back after they sold the car that I personally ordered and had to wait for 6 months to come in. As soon as the car came in they sold it to so deposit back after they sold the car that I personally ordered and had to wait for 6 months to come in. As soon as the car came in they sold it to some one when it wasn’t theirs to sell. When I spoke to this guy he stated well someone already put a deposit on this car as I replied yes correct that someone was me and if you accepted a deposit from someone else you need to tell them that this car isn’t their and you will have to find them another vehicle as I put a deposit down 6 months ago and special ordered the car. To which his response was the car is sold I can sell you another one but it’s going to be more expensive. Complete waste of time dealing with these people most dishonest people I have ever met. If you want to go to a reliable place go to Stevens 112 Ford they do not give you the run around and are straight up with you on everything!!! More

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