Donna Wheaton | Page 60

30K maintenance done quicker than I was told I made appt. for 30,000 maintenance was told it would take approx. 2 hours. They were finished in 1 & 1/2 hours. Car was returned to me washed, I'm di I made appt. for 30,000 maintenance was told it would take approx. 2 hours. They were finished in 1 & 1/2 hours. Car was returned to me washed, I'm disabled & can't wash my car myself. Heather Mitchell, Tony Deep were GREAT! As well as Jamar Epps my sales rep. More

by OUTSPOKEN55@YAHOO.COM Verified Customer Verified Customer

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November 2019 Everything was great except for when my tires were rotated. The air pressure wasn’t checked and I had to stop on my way home to get air in my front t Everything was great except for when my tires were rotated. The air pressure wasn’t checked and I had to stop on my way home to get air in my front tire. More

by ROSEAKLINE Verified Customer Verified Customer

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2019 pilot Robert was amazing with scheduling my service. He listened to my issues (and the video I made of the sounds), kept me informed, and explained what the Robert was amazing with scheduling my service. He listened to my issues (and the video I made of the sounds), kept me informed, and explained what they found. More

by CKITCHIN Verified Customer Verified Customer

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The Service is OUTSTANDING. Mr. Deep, the Service Dept. Manager, and his team of of technical specialist provide the best all around service I have experienced in my 42 years of Mr. Deep, the Service Dept. Manager, and his team of of technical specialist provide the best all around service I have experienced in my 42 years of purchasing vehicles, and I have purchased many. The service dept. specialist are courteous and do their best to get you in and out of the shop promptly for routine service. The mechanical staff are equally courteous, and know what they are doing! I have never had to bring back any work for adjustments. It is done right the first time. In sum, I have purchased several vehicles from Waldorf Honda and I do so because the prices are competitive, and the service is second to none. When I purchase a vehicle I strongly consider the quality of the service department the dealership provides. To me when you buy a car, you are also buying the service dept. that comes with it. I would gladly give Waldorf Honda 6 stars if possible. David More

by DAVIDANDY Verified Customer Verified Customer

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Recall Staff was wonderful, service done in a timely matter and the waiting area was beautiful. The recall was fix faster then the expect time! Great team! Staff was wonderful, service done in a timely matter and the waiting area was beautiful. The recall was fix faster then the expect time! Great team! More

by kaylastalcup Verified Customer Verified Customer

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Dead Battery Great customer service from Robert. This was my second time coming to Waldorf Honda and the customer service has been excellent each time. I was met q Great customer service from Robert. This was my second time coming to Waldorf Honda and the customer service has been excellent each time. I was met quickly to see what issue I was having. Robert greeted me and told me what the process would be. He kept me informed on the status of my car. Most of all he was not trying to sell me on something that was not needed. Overall great service and friendly staff. More

by MHARPER8311 Verified Customer Verified Customer

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Dealership - Service Despite being there on a recall of my vehicle and the service was complimentary, the attendants were very courteous. I was impressed at the efficienc Despite being there on a recall of my vehicle and the service was complimentary, the attendants were very courteous. I was impressed at the efficiency of the entire staff. More

by KARL_SPENCE Verified Customer Verified Customer

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Oil Change I drop my car off and they was done in a time so i was very pleased with my service Thank you very much for your service looking to come again I drop my car off and they was done in a time so i was very pleased with my service Thank you very much for your service looking to come again More

by HEARTS7017 Verified Customer Verified Customer

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Fast friendly service...LOVE WALDORF HONDA!! Brought in my toyota for an oil change with no appointment...was greated by a very pleasant service advisor named Meaka and has a great experience wit Brought in my toyota for an oil change with no appointment...was greated by a very pleasant service advisor named Meaka and has a great experience with her. Service was great...techs were very informative to what my vehicle needed for repairs...will definitely be back!! More

by PLADEEZ619 Verified Customer Verified Customer

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Outstanding customer service and quality! When you take your car to a dealer for service you typically expect long wait times. However, at Waldorf Honda, the service department really is exce When you take your car to a dealer for service you typically expect long wait times. However, at Waldorf Honda, the service department really is exceptional! They appreciate and value your time and therefore, strive to get you in and out in as short a time frame as possible, considering the work being done. We are continually impressed by the professionalism and courtesy at Waldorf Honda Service Dept. We live about 30 minutes from the dealer but it's worth the drive to receive that level of customer service and quality. More

by Happy Honda Driver Verified Customer Verified Customer

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