Donald Mast
Donald Mast at Walker Ford
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Donald Mast

Service Advisor

Walker Ford

17556 US Hwy 19 North
Clearwater, FL 33764

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4.9
462 Reviews
4.9

462 Reviews

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462 Reviews of Donald Mast

May 12, 2024

Dealership Rating
Employee Rating

Once your service appointment comes around Walker takes very good care of you. The service tech explained the changes made to the wheel alignment. The gal at the payment window (KR) was very cordial and ef More

by motorpsychl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Catarelli, KR (at the payment window)

May 15, 2024

Walker Ford responded

Thank you for your feedback! We're happy to hear that the service technician took the time to explain the work done on your vehicle and that our team provided excellent service.

May 07, 2024

Dealership Rating
Employee Rating

Once again Don did a great job getting me in and kept me well informed of the progress. More

by dloudner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 09, 2024

Walker Ford responded

Thank you for your kind words! We're happy to hear about your positive experience with Don and will make sure to share your feedback with him.

May 07, 2024

Dealership Rating
Employee Rating

Awesome dealership and great service to take care of my F-150. My Service writer, Don Mast really takes care of things More

by Jeffrey Persky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 09, 2024

Walker Ford responded

Thank you for recognizing our dealership and the great service provided by Don. We're thrilled to have been able to assist you with your F-150 and look forward to serving you again.

April 29, 2024

Dealership Rating
Employee Rating

Wonderful! Communication, pricing, personal service,pick up & delivery were all outstanding! DON & TONY treated me so well, i was very appreciative! Oh and com More

by kcdia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony!

Apr 30, 2024

Walker Ford responded

Thank you for sharing your great experience with Don, Tony, and our team! We're so glad to hear about your satisfaction with our service. We hope to see you again!

April 26, 2024

Dealership Rating
Employee Rating

Went for an oil change and filter on my 2024 and I don’t believe I’ve ever had a better experience for service. Couldn’t have been happier More

by BENITO35DD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 29, 2024

Walker Ford responded

Thank you for sharing your positive experience with our oil change and filter service. We're happy to hear you were so satisfied!

April 04, 2024

Dealership Rating
Employee Rating

Great service as always. Work done in a timely manner and communication was clear and as needed. More

by BCARVER1974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 05, 2024

Walker Ford responded

Thank you for your positive feedback! We're happy to hear about your satisfaction with our service and communication.

March 30, 2024

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Employee Rating

Very pleased with your service department. Being a Canadian I as treated as well as a American citizen. Well done More

by JANICEANDDAVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 01, 2024

Walker Ford responded

Thank you for your positive feedback! We're happy to hear that our service department met your expectations and made you feel welcome. If you ever need anything else, please feel free to reach out and we'll be glad to help!

March 19, 2024

Dealership Rating
Employee Rating

Stacy Bold- the best. My second vehicle purchased from her. Excellent experience at Walker Ford. More

by L
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Blankenship, Stacy Bold

Mar 19, 2024

Walker Ford responded

We're thrilled to hear Stacy made your car-buying experience a breeze! Thanks for choosing Walker Ford, we appreciate your business!

March 07, 2024

Dealership Rating
Employee Rating

Walker Ford came to my rescue when I encountered problems while out of town visiting family. The employees were courteous and attentive to my needs. My service advisor, Don Mast, went above and beyond with More

by PWEHDE
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 08, 2024

Walker Ford responded

We are grateful for your kind words and are delighted to hear that Don provided you with exceptional service during your visit. Thank you for recommending Walker Ford, and we would love to welcome you back in the future!

March 01, 2024

Dealership Rating
Employee Rating

Don and his team were great at getting things done and keeping me informed on any updates More

by garretteuler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan Holcomb

Mar 05, 2024

Walker Ford responded

Thank you for your kind words about Don and his team! We appreciate you taking the time to leave a review, and we're thrilled to hear that you had a positive experience with our dealership!

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