Dianna Oneil
Dianna Oneil at Security Dodge Chrysler Jeep Ram

Dianna Oneil | Page 74

Service Advisor

Security Dodge Chrysler Jeep Ram

345 Merrick Rd
Amityville, NY 11701

Contact Me
4.6
791 Reviews

Dealership Experience

22 yrs, 3 mos

Industry Experience

30 yrs, 11 mos

Languages Spoken

English English

4.6

791 Reviews

Write a Review

791 Reviews of Dianna Oneil

February 22, 2020

Dealership Rating
Employee Rating

Too much $$ for a simple oil change.Too long for such a Too much $$ for a simple oil change. Too long for such a service. I am finished With my review. See you in a month,, Bye Bye More

by gray2steel
Recommend Dealer
Yes

Other Employees Tagged: Anthony Berta, Johan Corona, Christina Estrella, Ricardo Gomez, Sean Judge, Darrell Raeburn, "Jimmy" (Dimitrios) Tsiolis

Feb 24, 2020

Security Dodge Chrysler Jeep Ram responded

We'll be sure to share your feedback with management. Please do not hesitate to let us know directly if there is anything we can assist with. We look forward to your return!

February 20, 2020

Dealership Rating
Employee Rating

First they said my truck would be ready in 45min-1hr after waiting 2hrs I asked if my car was ready they said no even though it was sitting outside. After another 30min of waiting I asked again and the More

by Metalrules27
Recommend Dealer
No

Other Employees Tagged: Anthony Berta, Johan Corona, Christina Estrella, Ricardo Gomez, Sean Judge, Darrell Raeburn, "Jimmy" (Dimitrios) Tsiolis

Feb 20, 2020

Security Dodge Chrysler Jeep Ram responded

Hello, I regret to learn that your experience with us took longer than you anticipated. Please feel free to reach out to me directly so that we can discuss your experience and address your concerns. I look forward to connecting with you. Best, Ricardo Gomez Client Relations Manager - Service Department rgomez@securitydodge.com 631-691-5000 Ext. 372

February 20, 2020

Dealership Rating
Employee Rating

Security Dodge always give me the best & utmost treatment.. This is the third lease thru them!! Dianna in Service great. JR sales awesome! Tom in finance 👍 More

by yyoung358
Recommend Dealer
Yes

Other Employees Tagged: JR

Feb 21, 2020

Security Dodge Chrysler Jeep Ram responded

Young, Thank you for taking the time to share your excellent experience with Dianna & JR! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

February 18, 2020

Dealership Rating
Employee Rating

Gizeppe was a straight shooter.. I didn't see the name of your salesman on your list. The Finance guy was giving me a little B.S. wasn't real happy with him I'm not sure of his name.. your female service man More

by Andy1960
Recommend Dealer
Yes

Other Employees Tagged: Thomas Dunn, Giuseppe Molinaro

Feb 19, 2020

Security Dodge Chrysler Jeep Ram responded

Hi, I am concerned to learn about any interaction with our finance team that left you with a negative impression. I would like to find out more about what happened. Will you send me an email? Please include your preferred contact information, and I will respond as soon as I can. Best, Natalie Jenkins Client Relations Manager njenkins@securitydodge.com (631) 240-0824 Ext. 371

February 17, 2020

Dealership Rating
Employee Rating

The service was quick and efficient. I even had a few Questions that were answered without hesitation and with reassurance. Quickest wait I have had so far and super happy for my service. More

by Kayla.larkin325
Recommend Dealer
Yes
Feb 19, 2020

Security Dodge Chrysler Jeep Ram responded

That's wonderful to see, Kayla! We're thrilled to see that your visit was done in such a timely manner. If we can assist you with anything else, please be sure to let us know!

February 15, 2020

Dealership Rating
Employee Rating

Security Dodge Service is by far the best run that I have dealt with. Dianna Oneil is my go to advisor. I highly recommend them for service of any brand vehicle. More

by RGB
Recommend Dealer
Yes

Other Employees Tagged: Fritz Francois

Feb 16, 2020

Security Dodge Chrysler Jeep Ram responded

Thank you for the great recommendation. Your business is highly valued and we hope to see you again soon. Dianna is going to love your feedback.

February 14, 2020

Dealership Rating
Employee Rating

Nice atmosphere service dept works very quickly The employees are professional ,courteous helpfully show room is always spotless the service dept is very pleasant and work swiftly to get your car ou More

by shelly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Thomas Dunn, Daniel Fram, Michelle Scalise

Feb 14, 2020

Security Dodge Chrysler Jeep Ram responded

Shelly, you can always count on receiving exceptional customer service from our team. Thank you for sharing your review. We hope that you will consider us for all of your future needs. Have a great day.

February 13, 2020

Dealership Rating
Employee Rating

I’ve been there 3 times for a service and all three times the experience has been great,but I didn’t keep up the good work guys!! More

by thefeds01
Recommend Dealer
Yes

Other Employees Tagged: Anthony Berta, Johan Corona, Christina Estrella, Ricardo Gomez, Sean Judge, Darrell Raeburn, "Jimmy" (Dimitrios) Tsiolis

Feb 14, 2020

Security Dodge Chrysler Jeep Ram responded

Thank you for the wonderful review! We're happy to see that your expectations have been exceeded on all three visits! If we can be of further service, don't hesitate to let us know.

February 07, 2020

Dealership Rating
Employee Rating

Absolutely the worst dealership service that I have ever been to in my entire life. Don’t buy a car from them & DO NOT SERVICE YOUR VEHICLE HERE!!! I’ve brought it in numerous times for repair & somehow I a More

by Palizballer496
Recommend Dealer
No

Other Employees Tagged: "Jimmy" (Dimitrios) Tsiolis

Feb 08, 2020

Security Dodge Chrysler Jeep Ram responded

Hello, I extend my regrets towards your feedback for our services. I would like to look into any issues you felt were not properly resolved. Would you mind reaching out to me at a time that you are available? Your feedback is greatly appreciated. Best, Ricardo Gomez Client Relations Manager - Service Department rgomez@securitydodge.com 631-691-5000 Ext. 372

February 07, 2020

Dealership Rating
Employee Rating

Diana my Service advisor was excellent the other girls that make the appointment and told me 45 to 60 days I think this is unreasonable More

by Dooglas
Recommend Dealer
Yes
Feb 08, 2020

Security Dodge Chrysler Jeep Ram responded

Hello, Thank you for letting us know that Diana always takes great care of you. Your feedback regarding the availability of an appointment is a bit concerning. Please contact me when you have a moment so I may better assist you. Best regards, Ricardo Gomez Client Relations Manager - Service Department rgomez@securitydodge.com 631-691-5000 Ext. 372

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