Dianna Oneil
Dianna Oneil at Security Dodge Chrysler Jeep Ram

Dianna Oneil | Page 63

Service Advisor

Security Dodge Chrysler Jeep Ram

345 Merrick Rd
Amityville, NY 11701

Contact Me
4.6
791 Reviews

Dealership Experience

22 yrs, 3 mos

Industry Experience

30 yrs, 11 mos

Languages Spoken

English English

4.6

791 Reviews

Write a Review

791 Reviews of Dianna Oneil

August 13, 2020

Dealership Rating
Employee Rating

I arrived at 7:45 and my truck was taken in at 8am. I didn’t leave until 10am. 2 hours for an oil change/tire rotation on the “fast line”. Should have been 45min max. I witnessed my truck on the lift whi More

by timothy.marsigliano
Recommend Dealer
Yes
Aug 13, 2020

Security Dodge Chrysler Jeep Ram responded

Timothy, I am concerned to learn about your dissatisfaction regarding the time it took to complete your oil change and tire rotation. Please feel free to reach out to me so that we can discuss your concerns. I look forward to connecting with you. Best, Darilyn Whitlock Client Relations Manager dwhitlock@securitydodge.com 631-691-5000 ext 396

August 13, 2020

Dealership Rating
Employee Rating

The quick lube is to long await I had to wait more than two hours for just an oil change. That is to long to wait for an oil change More

by Yankees
Recommend Dealer
No
Aug 13, 2020

Security Dodge Chrysler Jeep Ram responded

Hello, I regret to learn about any inconvenience regarding the wait time to get an oil change. Your feedback is important to us and we would appreciate the chance to address your concerns. Please reach out to me at your own convenience. Thank you. Best, Darilyn Whitlock Client Relations Manager dwhitlock@securitydodge.com 631-691-5000 ext 396

August 12, 2020

Dealership Rating
Employee Rating

My experience with your dealership was excellent. I had no complaints. And would refer your dealership without hesitation. Thank you for all that you do. More

by teeteeny
Recommend Dealer
Yes

Other Employees Tagged: Tim Doyle, "Jimmy" (Dimitrios) Tsiolis

Aug 12, 2020

Security Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your excellent experience with us! We're glad to hear you're satisfied with your repairs! Please do not hesitate to reach out to us when we can work with you down the road!

August 11, 2020

Dealership Rating
Employee Rating

Really good dealership, it was recommended to me by more than one person. They were the only dealership that could deliver the truck that I wanted. All the other dealership said they would have to order it More

by Gun138
Recommend Dealer
Yes

Other Employees Tagged: Elvis Duran, John LaFrancesca

Aug 12, 2020

Security Dodge Chrysler Jeep Ram responded

Thank you for the great review! We are glad to see that the recommendations have lived up to expectations! Congratulations on your perfect truck; we are thrilled to be the ones to deliver it to you!

August 11, 2020

Dealership Rating
Employee Rating

They do s great job service was great helpful and took care of what i needed And do a great job i have bought many trucks from them over the years and i will keepcoming back More

by demardevelopment
Recommend Dealer
Yes
Aug 11, 2020

Security Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your great experience with Dianna! We're glad to hear you're satisfied with your repairs! Please do not hesitate to reach out to us when we can work with you down the road!

August 10, 2020

Dealership Rating
Employee Rating

After waiting 1 hour and 20 minutes for a inspection I went to pick up my car in the parking lot you left the windows open in the rain . When you called me to find out how my service was I told you this y More

by tligotti2
Recommend Dealer
No
Aug 11, 2020

Security Dodge Chrysler Jeep Ram responded

Hello, I regret to learn of your disappointment with your recent service experience and any coupon that wasn't to your standards. We value your feedback and would appreciate the chance to speak with you to better address your concerns. Please contact me when you have a moment. Thank you. Best, Darilyn Whitlock Client Relations Manager dwhitlock@securitydodge.com 631-691-5000 ext 396

August 09, 2020

Dealership Rating
Employee Rating

The security team is always willing to help get me in and out with little delay. I get the best service on my Jeep and they are always willing to listen to what I am looking to get done and providing that s More

by WolfSpirit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Doyle, "Jimmy" (Dimitrios) Tsiolis

Aug 10, 2020

Security Dodge Chrysler Jeep Ram responded

Thank you for the positive review and rating! We are delighted to know that you have had good service experiences with us and to know that our team has been attentive, We value your business and we look forward to any future visits!

August 08, 2020

Dealership Rating
Employee Rating

Brought my wrangler in for service mostly routine maintenance was greeted promptly by a very friendly crew of service employees they addressed all my concerns kept me updated the entire time was a wo More

by 4x4funinthesun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 08, 2020

Security Dodge Chrysler Jeep Ram responded

Thank you so much for the kind review! It's great to know that you experienced a wonderful service appointment for your Jeep Wrangler. Please let us know if there is anything else that we can do for you.

August 06, 2020

Dealership Rating
Employee Rating

Dianna has always taken great care of my charger hellcat and shows extreme courtesy along with excellent service while getting the job done in the least amount of time, I highly recommend her and you will t More

by 17 Hellcat
Recommend Dealer
Yes
Aug 07, 2020

Security Dodge Chrysler Jeep Ram responded

We are so happy to know that Dianna could take great care of you! Thank you so much for the kind review. We hope to see you again in the future!

August 06, 2020

Dealership Rating
Employee Rating

Great job and service was great and people were really nice I would recommend you guys to anybody and being so close to my house More

by Scottrust
Recommend Dealer
Yes
Aug 07, 2020

Security Dodge Chrysler Jeep Ram responded

Thank you for the kind review! We are glad that you had an enjoyable experience with us. We hope to see you again in the future!

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