Dianna Oneil
Dianna Oneil at Security Dodge Chrysler Jeep Ram

Dianna Oneil | Page 62

Service Advisor

Security Dodge Chrysler Jeep Ram

345 Merrick Rd
Amityville, NY 11701

Contact Me
4.6
791 Reviews

Dealership Experience

22 yrs, 3 mos

Industry Experience

30 yrs, 11 mos

Languages Spoken

English English

4.6

791 Reviews

Write a Review

791 Reviews of Dianna Oneil

August 23, 2020

Dealership Rating
Employee Rating

Always find it easy to set apt. Work always performed quickly and well. Been dealing withSecurity for 3 years without problem. Would Definitely would recommend. More

by Marc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 24, 2020

Security Dodge Chrysler Jeep Ram responded

We are delighted to know that you are a loyal customer! It is also great to know that you always have good experiences with us and we truly appreciate your recommending us!

August 21, 2020

Dealership Rating
Employee Rating

Security Dodge Chrysler Jeep Ram has never let me down. They have exceeded my expectation each and every time I have gone there for the service on my Jeep. I know I can count on them to make sure my prid More

by WolfSpirit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Doyle, Elvis Duran, Vito Ilardi, Michelle Scalise, "Jimmy" (Dimitrios) Tsiolis

Aug 22, 2020

Security Dodge Chrysler Jeep Ram responded

You are so welcome! We are so happy to see that you have always found us to be professional and trustworthy. We look forward to working with you again!

August 21, 2020

Dealership Rating
Employee Rating

Alise Bitic is a wonderful person and very helpful and attentive is assisting me with a lease return and certified pre own purchase..Alise made everything go smoothly and I would recommend to those wantin More

by rjmeyer1423
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alise Bitic

Aug 21, 2020

Security Dodge Chrysler Jeep Ram responded

Thank you for the positive review and rating! We are delighted to know that you had a good sales experience with us and with the help of Alise who was attentive. We value your business and we look forward to any future visits!

August 20, 2020

Dealership Rating
Employee Rating

Very professional and clean. Car was ready when promised. Did not know you had a home delivery service for service dept. Staff was polite and helpful More

by jfarneti1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Doyle, "Jimmy" (Dimitrios) Tsiolis

Aug 20, 2020

Security Dodge Chrysler Jeep Ram responded

Hello, we truly appreciate your amazing feedback! It's great to hear our team has taken excellent care of you and your vehicle needs. If there is anything else we can assist you with, please let us know.

August 20, 2020

Dealership Rating
Employee Rating

Very professional and we'll organized. The process was seamless and smooth. I have been to other dealerships in the past and would not use them again. It's "Security " from now on. More

by fdioguardi
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Aug 20, 2020

Security Dodge Chrysler Jeep Ram responded

Hello, Thank you for sharing you feedback with us! We're glad to hear your experience was positive. Let us know if there is anything else we can assist you with.

August 20, 2020

Dealership Rating
Employee Rating

Diana O’neil was awesome and kept me up to date with everything going on while my Jeep was in service. Five star review. Excellent customer service! More

by tdanetra
Customer Service
Friendliness
Recommend Dealer
Yes
Aug 20, 2020

Security Dodge Chrysler Jeep Ram responded

Hi there, thanks for the kind words with Diana! We truly appreciate your business and hope to see you in the future.

August 19, 2020

Dealership Rating
Employee Rating

Angel from the service department handled our matter and he was wonderful. We redd ce River a loaner vehicle and were updated daily on the progress. More

by dianecahill79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Doyle, "Jimmy" (Dimitrios) Tsiolis

Aug 20, 2020

Security Dodge Chrysler Jeep Ram responded

Thank you for sharing your experience with us, Diane! We are happy to see that Angel took such great care of you. If we can be of further service, please come back at any time.

August 14, 2020

Dealership Rating
Employee Rating

Awesome service , Diana is just the very best . Love this dealership . Always dependable and customer service is top notch . Will continue to use this dealership for my family More

by LOCAL8JF
Recommend Dealer
Yes
Aug 14, 2020

Security Dodge Chrysler Jeep Ram responded

Thank you for the amazing review! We are happy to know that you enjoyed our services. We look forward to working with you again!

August 14, 2020

Dealership Rating
Employee Rating

Well, let’s see. I had to wait almost a month in order to get a loaner with my service and once the appointment day arrived and the car was serviced, the issue wasn’t fixed and I had to go out of my way and More

by NYOnTheJob
Recommend Dealer
No
Aug 14, 2020

Security Dodge Chrysler Jeep Ram responded

Hello, I am concerned to learn about your disappointment regarding the services we provided and the time it took to get a loaner. Please reach out to me at your soonest convenience so that we can address your concerns. I look forward to connecting with you. Best, Darilyn Whitlock Client Relations Manager dwhitlock@securitydodge.com 631-691-5000 ext 396

August 13, 2020

Dealership Rating
Employee Rating

Not happy I went there the first time made an appointment to get my ram serviced n told them I need a loaner car then they didn’t have one so they got another appointment for a loaner car come back the 2nd t More

by chrisdevito277
Recommend Dealer
No
Aug 13, 2020

Security Dodge Chrysler Jeep Ram responded

Hello, I regret to learn about your disappointment regarding our availability of loaner vehicles. Please feel free to reach out to me so that we can discuss your concerns further. I look forward to connecting with you. Best, Darilyn Whitlock Client Relations Manager dwhitlock@securitydodge.com 631-691-5000 ext 396

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