Diane Gebhard | Page 12

Awesome people Very straightforward, polite and super helpful there was no questions left unanswered. I got an awesome new insurance rate. It was the fastest vehicle Very straightforward, polite and super helpful there was no questions left unanswered. I got an awesome new insurance rate. It was the fastest vehicle purchase I think I ever had. More

by FARACI.STEVEN1 Verified Customer Verified Customer

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Trust, Expertise and Integrity This past week, we returned to Secor for our annual service on our 2018 S90. This is our 8th car from Secor and continues A 28+ year relationship wit This past week, we returned to Secor for our annual service on our 2018 S90. This is our 8th car from Secor and continues A 28+ year relationship with the dealership. We drive 70 miles one way, past three other Volvo dealers, to do business with them. I'm not disparaging the other franchises, but we have had ample evidence of the personal and professional quality and friendship of the staff. When we turned in our S80 last summer for final inspection and return to Volvo Leasing, Eric and/or his staff uncovered a serious defect in one of our tires. Rather than sell us a new one on a car we were about to give up, they replaced the tire with a respectable used tire, at no additional charge. This visit, everything was fine with our new car, but our best Navy friends, who were meeting us for lunch, drove up with their Acura SUV, and then couldn't get it started on a very hot day. Bob Doyle correctly deduced that it was the battery. He very kindly loaned us his brand new XC90 so we could enjoy our time together. We have been trying to get our friends into a Volvo for several years. Their problem was solved on our return, at the fair cost of a new battery. We believe in preventive maintenance and invariably go along with Secor's advice. For many years, while my wife and I were working, Secor met us half way, driving up to Hartford with a loaner; they even offered to pick up our car at our place of work, but we thought that was too much. Many folks are uncomfortable with the staff of their car dealership. All the folks we have dealt with over the years, including the owner, are people we would be happy to break bread with. The dealership is neither too big or too small. They know what they are doing and value and protect their customers. More

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This dealer takes the stress out of Car Buying! I had an awesome, seamless and enjoyable experience purchasing my new 2018 Mitsubishi Outlander Sport. The people were friendly, reasonable and very I had an awesome, seamless and enjoyable experience purchasing my new 2018 Mitsubishi Outlander Sport. The people were friendly, reasonable and very informative. They explained everything that was happening and answered any questions I had. There was no pressure to buy anything that I didn't want to buy. I would recommend this dealer to everyone I know. A+ in my book! More

by MADPUG.US Verified Customer Verified Customer

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Terrific and friendly coustomer service . They are always willing to work with your sechedule and very informative. They explain everything and answer questions . They give recommendations. They are always willing to work with your sechedule and very informative. They explain everything and answer questions . They give recommendations. Very pleased with the coustomer service and care of my car . Plus they always ask about my dog too ! A nice touch . More

by Christie Verified Customer Verified Customer

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The Boss knows his stuff! Bob Doyle saw us on the lot and when his sales people were busy, he didn't hide or brush us off or made us wait...nope, he jumped right in and give us Bob Doyle saw us on the lot and when his sales people were busy, he didn't hide or brush us off or made us wait...nope, he jumped right in and give us his time. He even came on a test drive with us and being a Subaru die hard for years, he actually 'SOLD' me on the XC40 Volvo! His personality was infectious and made it a very easy decision! Diane helped us though the process and has been great with follow up. Steve pitched in and gave me a Grade A tour of my new car with all the bells and whistles! Anthony puts a huge smile on your face as he's taking your money, so it's less painful but enjoyable AND quick!! That was the fastest lease experience to date! I am very happy with my new baby and know that she'll be in good hands upon every return to Secor! More

by KLARIVIERE Verified Customer Verified Customer

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Great service! We love Secor Volvo. The work is done on time, they call with updates before any additional work is done. The car is clean and back to "new" when we p We love Secor Volvo. The work is done on time, they call with updates before any additional work is done. The car is clean and back to "new" when we pick it up. Thanks, Secor!!! More

by JULIE29 Verified Customer Verified Customer

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Excellent Service Diane was fantastic in dealing with our needs for a used car. Including Bob and Anthony in closing the customer service was superb. I had a new Volvo Diane was fantastic in dealing with our needs for a used car. Including Bob and Anthony in closing the customer service was superb. I had a new Volvo many years back and felt like the level of service was as good as I remember in purchasing a new in comparison to a used vehicle . I will highly recommend Secor Volvo to anyone I interact with. I am happy to be back in a Volvo once again. More

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Purchased previously owned Volvo XC70 Thank you. You were very helpful and delivered a beautiful clean car. Special thanks to Steve Plona and each of the others that helped us. Thank you. You were very helpful and delivered a beautiful clean car. Special thanks to Steve Plona and each of the others that helped us. More

by JJWARN Verified Customer Verified Customer

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Purchase of previously owned Volvo XC70 Thank you Secor Volvo for your support in our purchase of a previously owned Volvo XC70. The sales support of Steve Plona (and others of the Secor st Thank you Secor Volvo for your support in our purchase of a previously owned Volvo XC70. The sales support of Steve Plona (and others of the Secor staff) was superb. The car we selected was spotless and in great mechanical condition. Special thanks to Steve Plona. He made sure we understood all aspects of the purchase and took time to explain all the features of the vehicle to us. Diane Gebhart helped us find the right car for our needs. We have done business with Secor for many years with several Volvos and have always been very satisfied. This experience was no exception. All aspects of this dealership work together in making sure that our experience in this transaction was satisfying in every respect. Sincerely, Jon and Judith Warn More

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Purchase of new Volvo- no service experience to rate. Despite some glitches in the timing of delivery, this was one of my most pleasant vehicle purchase experiences. Diane was extremely competent,helpful Despite some glitches in the timing of delivery, this was one of my most pleasant vehicle purchase experiences. Diane was extremely competent,helpful and low key. She did an excellent job on the delivery orientation and I look forward to returning for answers to my questions. Bob was most professional in managing the the deal. More

by DJEVANS.THREE Verified Customer Verified Customer

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