Diane Creazzo
Diane Creazzo at Dana Ford Lincoln

Diane Creazzo | Page 11

BDC Service Representative

Dana Ford Lincoln

266 West Service Rd.
Staten Island, NY 10314

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4.6
307 Reviews
4.6

307 Reviews

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307 Reviews of Diane Creazzo

September 29, 2024

Dealership Rating
Employee Rating

Worst dealer ever Worst service Worst sales Worst receptionist Worst manager Worst worst experience Terrible More

by nalclandscapecontracting
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 04, 2024

Dana Ford Lincoln responded

We are truly sorry to hear about your experience. This feedback is very concerning, and we would like the opportunity to address these issues directly with you. Please reach out at your earliest convenience so we can work towards a resolution. Thank you, Keith Curran - Service Director - 718-983-8700 ext 297

September 25, 2024

Dealership Rating
Employee Rating

Excellent employees experience well managed very polite excellent service excellent service so very happy as a customer More

by Pr2grama
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 26, 2024

Dana Ford Lincoln responded

Thank you for the glowing review! We're delighted to hear that our team at Dana Ford provided excellent service and made your experience a positive one. We appreciate your support!

September 25, 2024

Dealership Rating
Employee Rating

Always easy to make appointments and deals with. Never had any issues. I have leased multiple vehicles with them More

by rscalici123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 26, 2024

Dana Ford Lincoln responded

Thanks for being a loyal customer and sharing your positive experiences with Dana Ford! We appreciate your continued trust in us.

September 24, 2024

Dealership Rating
Employee Rating

Solved recall problem in 20 minutes . Service manager actually used common. Sense and did not stare at A computer screen he walked in the bays to pull a tech over to clicks a protect More

by mvollaro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 25, 2024

Dana Ford Lincoln responded

We're delighted to hear that our team at Dana Ford provided such efficient and practical service. It's great knowing you had a positive experience with your recall issue, and we're thrilled you're enjoying your first Ford truck! Thanks for the feedback!

September 24, 2024

Dealership Rating
Employee Rating

Very good service. Thank you so much . For sure, I would come back to do the other business with you guys. More

by wankowiczpictr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 25, 2024

Dana Ford Lincoln responded

Thank you for the kind words! We're delighted to hear that your experience at Dana Ford was positive. Looking forward to assisting you with future needs!

September 24, 2024

Dealership Rating
Employee Rating

Was very happy with Dana. They treated me right and took care of all my needs with the trade-in and the new car was very happy and will be back again after the three year leas More

by shatz29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 25, 2024

Dana Ford Lincoln responded

We're delighted to hear that you had a great experience with our team here at Dana Ford! Enjoy the new vehicle and please don't hesitate to reach out if we can be of service again in the future!

September 23, 2024

Dealership Rating
Employee Rating

From the time I made the service appointment to the time of completion all aspects of the service were completely satisfactory. More

by EUBIEDOG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 24, 2024

Dana Ford Lincoln responded

Hi Eubie, thank you for sharing your positive experience! We're delighted to hear that every aspect of your service appointment at Dana Ford met your expectations. We look forward to serving you again in the future! Have a great ride!

September 23, 2024

Dealership Rating
Employee Rating

If I could give a 0 I would! I still am having issues with the truck and they will not return my calls! The process for start to finish was painful! Kids from everyone and not on More

by mahers211331
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 23, 2024

Dana Ford Lincoln responded

We're truly sorry to hear about your experience. This is not the level of service we strive for, and it's concerning that you haven't received a response. Please reach out directly so we can address these issues promptly. Thank you, Keith Curran - Service Director - 718-983-8700 ext 297

September 21, 2024

Dealership Rating
Employee Rating

The service advisor is a very good person and he definitely understands the importance of having your vehicle serviced More

by Romualdocruz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 23, 2024

Dana Ford Lincoln responded

Thank you for the feedback! We're glad to hear our service advisor at Dana Ford provided excellent assistance. We appreciate your support and look forward to serving you again!

September 18, 2024

Dealership Rating
Employee Rating

nice dealership comfortable clean caring has coffee hot chocolate water comfy seats not too expensive More

by NIKKICOLETTE34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 18, 2024

Dana Ford Lincoln responded

Thank you for the kind words! We're glad to hear that your experience at Dana Ford was comfortable and enjoyable. We appreciate your support!

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