Diana Mentesana | Page 5

Excellent Ty so much for the pleasure of doing business with John malanaowski ..by far the best salesman you have on staff ...very satisfied. .ty again Ty so much for the pleasure of doing business with John malanaowski ..by far the best salesman you have on staff ...very satisfied. .ty again More

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Easy, smooth transaction I have been coming to Sayville Ford for many years. Rose assisted me with my purchase and I would highly recommend her to all. No pressure, just an e I have been coming to Sayville Ford for many years. Rose assisted me with my purchase and I would highly recommend her to all. No pressure, just an easygoing transaction. When picking up my car, Diana assisted in the service area. She, too, was wonderful. They made this a pleasant experience. I walked out feeling satisfied with my purchase. More

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Best Service at Sayville Ford! Sayville Ford has excellent service! Diana Mentesana was super helpful today when I brought my car in for inspection. They called me when my car was r Sayville Ford has excellent service! Diana Mentesana was super helpful today when I brought my car in for inspection. They called me when my car was ready and even told me about a recall I didn't know about on my car and managed to get that done at the same time. I would make sure to ask for Diana again whenever bringing my car! More

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As usual, just an overall great experience Once again, Cliff and Sayville Ford have done it again. I've been buying cars and trucks from Sayville for 18 years, and every transaction gets smooth Once again, Cliff and Sayville Ford have done it again. I've been buying cars and trucks from Sayville for 18 years, and every transaction gets smoother and better. They always come through,, from sales to service, they just take care of you, period. More

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My oil change Stopped in for service on my fusion...walked the showroom looking at all the models. Was chatting with Marianna who assisted my buddy on a previous s Stopped in for service on my fusion...walked the showroom looking at all the models. Was chatting with Marianna who assisted my buddy on a previous sale... she's always friendly and easy to talk to. She asked what I was hesitating about, I didn't have a good reason and ended up trading my 2013 fusion for a 2017 Escape. GREAT Decision. Wonderful Salesperson. More

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Details matter. In this digital age we live in, I find more often than not, good help is harder to come by. I can admit in a previous career, almost 20 years ago, I w In this digital age we live in, I find more often than not, good help is harder to come by. I can admit in a previous career, almost 20 years ago, I was in the auto service industry so I can be particular. Just keep that in mind when you read the following. After a less than positive experience with different service agent, Dimitri saved the day. He was attentive, friendly, honest and most of all took care of all of my concerns on what was a negative experience earlier in the week. Not only did he take the time to explain why the agent earlier in the week had substandard ability to provide A+ service, for the technical issues anyway, but he went above and beyond explaining things my sales representatives didn't even bother to go over with some of the packages I got with my vehicle. If you are in the Sayville area, make sure you ask for Dimitri. Diana is also a great person to work with. They have both done a great job for 2/3 of my service interactions. They should be commended by management. It is ultimately the people who make the difference in a service scenario. Its a hard job since many of the sceanrios are due to something being broken or failing in the vehicle we depend on. And it is the both of them who get the credit for my continued relationship with Sayville ford. Thank you both for your professional service. More

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Was keep enformed by the service advisor Service advisor Was knowledgeable and polite and kept me abreast of what was going on with my car Service was fast and able to pick it up on the s Service advisor Was knowledgeable and polite and kept me abreast of what was going on with my car Service was fast and able to pick it up on the same day More

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Extremely satisfied!! I am very happy with the putchase of my Ford Escape it meets all my expectations. The sales person Jacqueline Grosjean was a pleasure to work with s I am very happy with the putchase of my Ford Escape it meets all my expectations. The sales person Jacqueline Grosjean was a pleasure to work with she was pleasant and very informative making my decision very easy.. I highly recommend her as one of your suppior sakes persons. More

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They knew I was coming and were ready! I had an appointment set up for 10:30am As I pulled up, they were expecting me and my car. I was greeted nicely and immediately knew where to go a I had an appointment set up for 10:30am As I pulled up, they were expecting me and my car. I was greeted nicely and immediately knew where to go and how long my next several steps would take. I called to set up the appointment on Wednesday and by Saturday I had my appointment. No waiting 2 weeks or longer here More

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