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Diana Matehuala

Overview Reviews (60)

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Diana Matehuala

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Diana Matehuala | Page 3

Service Advisor

Bronx Honda

1133 Zerega Ave
Bronx, NY 10461

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4.6

60 Reviews

Overview Reviews (60)

Dealership Experience

1 yr, 11 mos

Languages Spoken

Spanish

4.6

60 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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60 Reviews of Diana Matehuala

January 21, 2024

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Employee Rating

I went in for a oil change when I got home my car was leaking oil . leaking oil . More

by Mk

Verified Customer

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Recommend Dealer

Helpful 0

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Jan 21, 2024 -

Bronx Honda responded

Hi, can you come in tomorrow (Monday) so we can take a look? You can reach ne at marcie@bronxhonda.com.

January 19, 2024

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Very professional, well explaining. easy to talk.on point. I will go there always for everything. easy to talk.on point. I will go there always for everything. More

by SSALEH069

Verified Customer

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Recommend Dealer

Yes

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Feb 17, 2024 -

Bronx Honda responded

Thank you so much for the great review! We will always work hard to earn your business! All the best, Marcie

January 19, 2024

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Every thing is a good day for a car company my experience was excellent good was excellent good More

by ARINCN33

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jerzy Czaczkowski, Alex Alexander, Damion Moncrieffe , Mario Michel, Ivan Then, Victor Mercado, Latoya Thompson, Katie Lovos , Manuel Herrera

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Feb 17, 2024 -

Bronx Honda responded

Thank you for supporting Bronx Honda, we are grateful! 🙏🙏🙏 All the best, Marcie

January 17, 2024

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The service was efficient. The problem was resolved. I am a happy customer. they do good work. The problem was resolved. I am a happy customer. they do good work. More

by hildariverablessed

Verified Customer

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Yes

Helpful 0

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Jan 18, 2024 -

Bronx Honda responded

Thank you for supporting Bronx Honda! --Marcie

January 17, 2024

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Employee Rating

I was told to have veh towed to dealership and that they have the key fobs avail. After paying for tow truck, I waited 5 days for dealer to order a fob. I was told they don't know when it will come in and I have the key fobs avail. After paying for tow truck, I waited 5 days for dealer to order a fob. I was told they don't know when it will come in and I ordered one online and received next day. Dealership called and said car was finished and charged me 350. I had paid 65 for the fob I had ordered. More

by Lorenzo

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Latoya Thompson , Manuel Herrera

Helpful 0

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Feb 17, 2024 -

Bronx Honda responded

Please email me at marcie@bronxhonda.com. A Honda-certified fob is much safer for you to use. Unfortunately, parts are sometimes on backorder. I hope to hear from you. --Marcie

January 05, 2024

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Employee Rating

Great customer service. The facility offers a wide range of assistance and my favorite is the coffee area. Wait was not long, only had an oil change so this may be why. Rece The facility offers a wide range of assistance and my favorite is the coffee area. Wait was not long, only had an oil change so this may be why. Received great recommendations to ensure my cars longevity. More

by SABRINA_KEMP88

Verified Customer

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Service Time

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Recommend Dealer

Yes

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Jan 05, 2024 -

Bronx Honda responded

Thank you so much, and welcome to the Bronx Honda family! All the best, Marcie

December 09, 2023

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Everything is to expensive. You getting service and they trying to charge you money for every single thing.! You getting service and they trying to charge you money for every single thing.! More

by CHRISRODRIGUEZ0414

Verified Customer

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Recommend Dealer

Helpful 0

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Dec 09, 2023 -

Bronx Honda responded

Hi, please email me at marcie@bronxhonda.com so I can review your repair order and the charges with Diana. I hope to hear from you. --Marcie

December 08, 2023

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the best word team of workers and the best service ever thank you for the service thank you for the service More

by andresglzpr

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Damion Moncrieffe , Mario Michel, Ivan Then, Victor Mercado, Latoya Thompson, Katie Lovos , Manuel Herrera

Helpful 0

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Dec 08, 2023 -

Bronx Honda responded

Thank you very much, we appreciate you! On behalf of all of us here at Bronx Honda, have a joyful and peaceful holiday season! --Marcie

December 07, 2023

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Employee Rating

Appointment went smoothly and hassle free. Very professional and service was great. Price could’ve been less. Very professional and service was great. Price could’ve been less. More

by JANNIEROSADO

Verified Customer

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Workmanship

Service Time

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Recommend Dealer

Yes

Helpful 0

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Dec 19, 2023 -

Bronx Honda responded

Thank you for the five stars, we appreciate you! Have a safe and joyful Holiday Season! All the best, Marcie

December 06, 2023

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Employee Rating

Everything was seamless and went well. No complaints. Katy was excellent, courteous and professional. Pleasure working with her always. No complaints. Katy was excellent, courteous and professional. Pleasure working with her always. More

by Kitten73

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Victor Mercado, Katie Lovos

Helpful 0

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Dec 07, 2023 -

Bronx Honda responded

Thank you so much for supporting Bronx Honda, we will always work hard to earn your business! --Marcie

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