Desirea Jackson

The dealership environment, courtesy and reception were clean, friendly and welcoming. While the finance gentleman was courteous and polite, there was too much emphasis and some degree of pressure to accep clean, friendly and welcoming. While the finance gentleman was courteous and polite, there was too much emphasis and some degree of pressure to accept the additional warranties offered that were too high priced averaging $4000 for each warranty. More

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Desirea was wonderful. Extremely helpful in expediting the purchase and shipping of my new BMW Z4 M40i. She was personable, well spoken, and even put up with my repeated te Extremely helpful in expediting the purchase and shipping of my new BMW Z4 M40i. She was personable, well spoken, and even put up with my repeated texts! I will go out of my way to ask for Desirea next time I car shop at BMW of Silver Spring. More

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My experience at BMW of Silver Spring, Desirea and Ricky was top notch. I was having issues with my prior BMW and they were able to get me into a new 2026 BMW X6 without any issues. The process was very qui was top notch. I was having issues with my prior BMW and they were able to get me into a new 2026 BMW X6 without any issues. The process was very quick and to the point. I would definitely recommend this dealership and Desirea. More

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Nice customer service and very quick response. easy to work. and sale person is very helpful easy to work. and sale person is very helpful More

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This is the second car I have ordered and purchased with Desirae. She is the best and would recommend to anyone Desirae. She is the best and would recommend to anyone More

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Desirea handled everything extremely smoothly and efficiently. She helped coordinate everything, even on her days off. The entire transaction was very smooth and problem-free. TY! efficiently. She helped coordinate everything, even on her days off. The entire transaction was very smooth and problem-free. TY! More

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We thought Ms Jackson was excellent during our experience in purchasing the 2024 BMW X1, the car we were interested in and the reason why we came to BMW of Silver Spring. Ms Jackson was polite and very profe in purchasing the 2024 BMW X1, the car we were interested in and the reason why we came to BMW of Silver Spring. Ms Jackson was polite and very professional. Ms. Jackson was very knowledgeable about the car and its features. Ms. Jackson was not pushy at all, something we REALLY appreciate. Ms. Jackson kept the volume of our conversations to a respectable level, without out others hearing it, another major plus. It was an overall wonderful experience, which led to us purchasing the car. More

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She was the best salesperson I could ask for; I would highly recommend Desirea to anyone! highly recommend Desirea to anyone! More

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I contacted BMW of Silver Spring hoping for a no-haggle no-pressure experience, and received exactly that. I was able to get exactly the vehicle I wanted and they kept in touch every step of the way. no-pressure experience, and received exactly that. I was able to get exactly the vehicle I wanted and they kept in touch every step of the way. More

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Best service, best sell person , helpful, and exellent communication. Ms Jackson was impresive. This was my second time with her. communication. Ms Jackson was impresive. This was my second time with her. More

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