Derek Thomas
Derek Thomas at BMW of Sarasota

Derek Thomas | Page 8

Assistant Service Manager

BMW of Sarasota

5151 Clark Rd
Sarasota, FL 34233

Contact Me
4.6
2,230 Reviews

It would be my pleasure to help you with all your service needs.

Dealership Experience

14 yrs, 8 mos

Industry Experience

26 yrs, 5 mos

4.6

2,230 Reviews

Write a Review

2230 Reviews of Derek Thomas

January 06, 2026

Dealership Rating
Employee Rating

Derek Thomas is always on top of his game. Service is handled efficiently and courteously. Have done business with him for years. Always a pleasure to. More

by jack5350
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Emilio Torres

Jan 06, 2026

BMW of Sarasota responded

Thanks for sharing your thoughts about your experience with BMW of Sarasota. We appreciate your business and hope to see you again soon!

January 06, 2026

Dealership Rating
Employee Rating

Great group of people clearly dedicated to providing excellent customer service and quality work in a friendly environment. More

by ED.SUCHORA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 06, 2026

BMW of Sarasota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

January 01, 2026

Dealership Rating
Employee Rating

Amazing, love the video and text interaction Super easy to deal with and super easy to understand More

by Steve J
Recommend Dealer
Yes

Other Employees Tagged: Derek Thomas

Jan 01, 2026

BMW of Sarasota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at BMW of Sarasota to be a positive one. Please don't hesitate to reach out if you need anything else.

January 01, 2026

Dealership Rating
Employee Rating

The dealership is in a very convenient location, employees are very nice, Derek is very professional and always make sure any issues l have with my vehicle gets resolved. More

by CPATTERSON976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 01, 2026

BMW of Sarasota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing BMW of Sarasota. We look forward to having you as one of our valued customers for many more years to come!

December 29, 2025

Dealership Rating
Employee Rating

We have been BMW of Sarasota customers for the 5 years we've lived in Florida. Derek Thomas is our go-to Service Department team member anytime one of our BMWs needs some attentions. Always professional a More

by lyle.rosin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 29, 2025

BMW of Sarasota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing BMW of Sarasota. We look forward to having you as one of our valued customers for many more years to come!

December 26, 2025

Dealership Rating
Employee Rating

Long wait to see service advisor, who quoted me a battery replacement cost $100 above phone call amount, then "found" a lower value cost while refusing to honor a general service discount coupon $25 less tha More

by JOSEPHLONGINO
Recommend Dealer
No
Dec 31, 2025

BMW of Sarasota responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

December 24, 2025

Dealership Rating
Employee Rating

Good work, very timely. Derek was very professional, and I greatly appreciated the wash. I like working with BMW Sarasota service department. More

by hsgwin
Recommend Dealer
Yes

Other Employees Tagged: Derek Thomas

Dec 24, 2025

BMW of Sarasota responded

Thanks for sharing your thoughts about your experience with BMW of Sarasota. We appreciate your business and hope to see you again soon!

December 23, 2025

Dealership Rating
Employee Rating

The car was taken in on time, and completed in the time frame promised. I was particularly impressed with the video and narration of the inspection. I also was able top take advantage of the special price More

by PATLARLINTON71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 23, 2025

BMW of Sarasota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 23, 2025

Dealership Rating
Employee Rating

Attractive building Nice people Service video reports the status of critical parts in engine , tires and beneath auto , however the service fellow speaks much too quickly to understand and create value a More

by norm970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 23, 2025

BMW of Sarasota responded

Thanks for sharing your thoughts about your experience with BMW of Sarasota. We appreciate your business and hope to see you again soon!

December 19, 2025

Dealership Rating
Employee Rating

Derek was professional and provided excellent service The service was completed on time and to my complete satisfaction More

by FRANKS29
Recommend Dealer
Yes

Other Employees Tagged: Derek Thomas

Dec 19, 2025

BMW of Sarasota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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