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Derek Thomas
2,230 Reviews
It would be my pleasure to help you with all your service needs.
Read moreDealership Experience
14 yrs, 8 mos
Industry Experience
26 yrs, 5 mos
2,230 Reviews
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2230 Reviews of Derek Thomas
October 11, 2019
Jorge not listed as service rep Maria was on leave, Derek was out sick, Jorge handled my service withe the same excellence I always receive! Your service department has to get you a Maria was on leave, Derek was out sick, Jorge handled my service withe the same excellence I always receive! Your service department has to get you a lot or returning sales! More
by ryeager
Verified CustomerOther Employees Tagged: Maria Lizardi
October 08, 2019
Bought new BMW Great service and spent a lot of time helping me find the car I wanted. Trained me on special features I didn't know about. Great service and spent a lot of time helping me find the car I wanted. Trained me on special features I didn't know about. More
by arlensmith
Other Employees Tagged: Abby Abouzeid
October 05, 2019
Just a great experience I am very pleased with everything BMW of Sarasota has done. Great service and great people. Derek has been a pleasure to work with and I highly reco I am very pleased with everything BMW of Sarasota has done. Great service and great people. Derek has been a pleasure to work with and I highly recommend him. More
by JKYHOSSR
October 05, 2019
Oil, oil filter and cabin filters Derek was my service advisor and as usual he did a great job. He is very knowledgeable in all aspects of BMW service, and always takes the time to fu Derek was my service advisor and as usual he did a great job. He is very knowledgeable in all aspects of BMW service, and always takes the time to fully explain problems. Also he presents options for handling maintenance issues. It was a good visit. I appreciate the good work by everyone involved. More
by Tlester321
October 05, 2019
Year 1 service Checked me right in then had my loaner car ready within 10 minutes was finished with the service in lesson than two hours very efficient and enjoyabl Checked me right in then had my loaner car ready within 10 minutes was finished with the service in lesson than two hours very efficient and enjoyable experience More
by MARCFALCOLAW
October 04, 2019
Excellent service! Advisor kept me informed, provided excellent customer service, and is professional, knowledgeable, and an excellent representative of BMW of Sarasota. Advisor kept me informed, provided excellent customer service, and is professional, knowledgeable, and an excellent representative of BMW of Sarasota. Greeter is very friendly, a perfect welcome to the service department. More
by Rich C
October 04, 2019
As always Apple style service Great team that obviously starts with Derrick Thomas, ASM, who is one of if that the best one I have experienced in my 50 years on both sides of the a Great team that obviously starts with Derrick Thomas, ASM, who is one of if that the best one I have experienced in my 50 years on both sides of the automotive equation. His trustworthiness and honesty are beyond reproach. More
by JAMESBOTTINI877
Other Employees Tagged: Susan Tighe, Susan; as the “helpline” in service waiting capacity of spreading good cheer is amazing
October 04, 2019
Derek the best Derek was very efficient always kept me updated on the progress of the work and what they were doing, just what one would expect great job thank you Derek was very efficient always kept me updated on the progress of the work and what they were doing, just what one would expect great job thank you More
by HAWKINSG2004
October 03, 2019
Outstanding Derrick- my service associate is outstanding. He is always available with a big smile. The work is what you would expect from a BMW service center. I Derrick- my service associate is outstanding. He is always available with a big smile. The work is what you would expect from a BMW service center. I have been going there for 7 years and I wouldn’t even think about going else where. More
by dougmell869
October 03, 2019
Thumbs Up Great cookies. Helpful staff. Fast service. Decent price for an oil change. Will be back for any future service my vehicle might need. Thanks again. Great cookies. Helpful staff. Fast service. Decent price for an oil change. Will be back for any future service my vehicle might need. Thanks again. More
by JD
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