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Derek Thomas
2,231 Reviews
It would be my pleasure to help you with all your service needs.
Read moreDealership Experience
14 yrs, 8 mos
Industry Experience
26 yrs, 5 mos
2,231 Reviews
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2231 Reviews of Derek Thomas
July 12, 2020
Always professional and courteous. Whenever we take our Always professional and courteous. Whenever we take our car to BMW of Sarasota , they always go above and beyond . Especially our service rep Derick. Always professional and courteous. Whenever we take our car to BMW of Sarasota , they always go above and beyond . Especially our service rep Derick..thanks More
by ULGALISTA
Verified CustomerOther Employees Tagged: Chong Lee
July 12, 2020
On short notice the service department made repairs to my car so that I could travel across the country. They expedited and handled my extended warranty coverage and then helped me with a new problem from a car so that I could travel across the country. They expedited and handled my extended warranty coverage and then helped me with a new problem from a distant state when I gave my service manager a call. excellent service, overall! More
by billcarbuyer
July 10, 2020
I was very happy that they reached out to me to schedule some warranty service for my car. And then I also had a loaner car for the day which was very nice. And they washed my car and was clean when I came some warranty service for my car. And then I also had a loaner car for the day which was very nice. And they washed my car and was clean when I came to pick it up. I felt no pressure whatsoever from the suggestions that they made. Which was from a video recording that they took while they were examining the car. Very cool feature. More
by TAMMYGAMSO
July 09, 2020
I always find the people at this dealership to be very helpful and friendly. In particular, I like working with Derek Thomas who is very accommodating and knowledgeable. helpful and friendly. In particular, I like working with Derek Thomas who is very accommodating and knowledgeable. More
by MELISSA67
July 01, 2020
Derek is awesome and always takes excellent care of us! Give that man a raise. The dealership is always clean and provides the best customer service anyone could ask for. Give that man a raise. The dealership is always clean and provides the best customer service anyone could ask for. More
by PAULETEASTEAMS
June 27, 2020
Good communication...stayed on top of the work progress and explained the process. Thorough and complete. Car was very clean and spotless. Very satisfied with everything. and explained the process. Thorough and complete. Car was very clean and spotless. Very satisfied with everything. More
by TGRUDKIN
June 27, 2020
Excellent service. Derek is very professional! And Greg the manager as well! After 2 visits, hopefully the A/c problem is resolved! I do not know the name of the technician or mechanic, but they deserved 5 the manager as well! After 2 visits, hopefully the A/c problem is resolved! I do not know the name of the technician or mechanic, but they deserved 5 stars 🌟 🌟 🌟 🌟 🌟 More
by ioannisalexakis5
June 24, 2020
Very efficient, was very impressed with the video that was sent to me within minutes of me dropping off my car. Also love how the Uber is taking care of to return me home was sent to me within minutes of me dropping off my car. Also love how the Uber is taking care of to return me home More
by ERINHURTER
June 24, 2020
Vehicle Service Excellent customer service. Vehicle well taking care. Derek did a fantastic job of keeping informed on the status and called to follow up on my satisf Excellent customer service. Vehicle well taking care. Derek did a fantastic job of keeping informed on the status and called to follow up on my satisfaction. Both valet drivers, very pleasant and courteous. More
by CEHILL44
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