Derek Strickland
Derek Strickland at John Thornton Chevrolet

Derek Strickland

Used Sales Manager

John Thornton Chevrolet

1971 Thornton Rd
Lithia Springs, GA 30122

Contact Me
4.3
223 Reviews
4.3

223 Reviews

Write a Review

223 Reviews of Derek Strickland

August 08, 2025

Dealership Rating
Employee Rating

I am pleased with the customer service, however I felt a little uncertainty from the floor manager who guaranteed my concerns were not a concern when he wouldn’t put that guarantee in writing. Time will tel More

by DISCIPLE4JESUS1
Recommend Dealer
Yes

Other Employees Tagged: Adriana Rivera , Jacob

August 07, 2025

Dealership Rating
Employee Rating

They were great business men and women very professional the whole team did a good job. More

by WPOUNDS1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tyler Rossi

July 28, 2025

Dealership Rating
Employee Rating

We saw a truck we liked and Tyler answered all our questions about the vehicle,took us for a test drive. His no pressure attitude was refreshing! We drove home with it that evening! Thank you Tyler an More

by JONMASON73
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Billy Adkison, Tyler Rossi

July 15, 2025

Dealership Rating
Employee Rating

When you hear about those dealerships that really make you take it up the arse when buying a used car.... this is one of them. Nothing but a bunch of liars including the sales person Tyler and the service More

by MRSNICOLEOROZCO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Kurt Hedmann, Tyler Rossi

Jul 16, 2025

John Thornton Chevrolet responded

We apologize you feel this way and this information had me investigate this purchase start to finish. 1. You purchased the car and the inspection was complete as part of our used vehicle inspection and for Certification. It does seem the tech did miss a wheel issue that could have been corrected before but people can make mistakes when servicing so many components on vehicles and we did agree to fix the issue. 2. We the dealer has no control what goes on a third parties site but it will report once any work is done anywhere on a vehicle. 3. Any time you take a recently purchased vehicle to another dealer their se...

More
Jul 16, 2025

John Thornton Chevrolet responded

We apologize you feel this way and we can continue to disagree but at the end of the day the Business Manager is 1 month on the job and i can say for certain there was no mis representation but maybe a rookie presentation as she continues to grow in the position. We will repair the wheels and we will not replace on a used vehicle and we will bring the car back to factory spec and you can take it back.

Jul 16, 2025

MRSNICOLEOROZCO responded

1. You agreed to replafe all 4 wheels with 4 new wheels per Tyler who told me 2x they would all be new and replaced not 2 refurbished ones. I told the other dealership I was having the wheels tested for you all to repair so they weren't trying to sell me anything. 2. Carfax showed you aligned the car before I was at the dealership and at the time I was buying it the car had not been aligned meaning you all marked that it had before it ever had the alignment. 6. I think you are confused on what offering means. Offering means you laid it out on the table options to purchase extended warranties and services. This WAS NOT DO...

More
Jul 16, 2025

MRSNICOLEOROZCO responded

I am glad you were in the office to see and hear that there was no misrepresentation with your rookie representative. I am also glad you don't stand by your sales person and sales managers word to their customers on what they said they would do. Telling me to not trust another dealership when clearly your service team just checked the boxes on the certification and then I was lied to about the repairs being done...I would trust South Towne over yall any day of the week. I will GLADLY pick up my car in hopes I can actually enjoy it without something else going wrong with my CERTIFIED PREOWNED CAR!

July 12, 2025

Dealership Rating
Employee Rating

The experience was great and fast! I would definitely recommend them and do it again. More

by STEPHENSCLAYTON4012
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Shaver

June 13, 2025

Dealership Rating
Employee Rating

Everyone was exceptional with helping me with a particular issue. I left satisfied and less stressed More

by ERIKALEIGH0808
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adriana Rivera , Jon

June 06, 2025

Dealership Rating
Employee Rating

Wonderful experience and wonderful people. Just wish everything else could be that simple. Thank you so much. More

by RUGER010912
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ernesto Estepan

May 28, 2025

Dealership Rating
Employee Rating

Tyler Rossi and the sales staff made the buying process smooth like butter. He got me in and out for the right price and no hard pressure. Took care of me and made me feel like family. Five stars, will be More

by Ben
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Derek Yebra, Tyler Rossi, JACKSON MORRIS , Jason Shaver

May 15, 2025

Dealership Rating
Employee Rating

Always have a great experience. This is the only Chevy dealership I will go to. More

by GNNTL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Ramsdell , Tyler Rossi

May 14, 2025

Dealership Rating
Employee Rating

Your assistance in locating a suitable vehicle was invaluable. Your professionalism and courtesy were greatly appreciated. More

by DKIMMONS50
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tyler Rossi

1
...

Dealership Inventory (319 Vehicles)

new 2026 Chevrolet Silverado 1500 car, priced at $54,645
2026 Chevrolet Silverado 1500
new
Summit White exterior
Automatic
Four-wheel Drive
new 2025 Chevrolet Silverado 1500 car, priced at $53,005
2025 Chevrolet Silverado 1500
new
Rip Tide Blue exterior
Automatic
Four-wheel Drive
new 2025 Chevrolet Silverado 1500 car, priced at $34,075
2025 Chevrolet Silverado 1500
new
Summit White exterior
Automatic
Rear-wheel Drive
new 2025 Chevrolet Silverado 2500 car, priced at $58,420
2025 Chevrolet Silverado 2500
new
Summit White exterior
Automatic
Four-wheel Drive
new 2025 Chevrolet Silverado 1500 car, priced at $49,830
2025 Chevrolet Silverado 1500
new
Black exterior
Automatic
Four-wheel Drive
new 2026 Chevrolet Silverado 1500 car, priced at $57,125
2026 Chevrolet Silverado 1500
new
Black exterior
Automatic
Four-wheel Drive