Dennis Pellegrino | Page 2

Update is always given on time, service is done before the day I was originally informed about . the day I was originally informed about . More

Report | Print

Dennis Pellegrino is consistently informative, responsive and professional. He provides time considerations to waiting or getting a loaner and if repairs take longer than expected, he communicates the time n and professional. He provides time considerations to waiting or getting a loaner and if repairs take longer than expected, he communicates the time necessary to complete the job. He is a great asset to the dealership More

Report | Print

Its Lexus is always accommodating to ever changing needs. Rick was awesome taking care of us. Rick was awesome taking care of us. More

Report | Print

The service writer, Dennis, was very knowledgeable and helpful in explaining the issue with my car and the price and process to fix the problem. Also arranged for me to change my electric loaner car for a helpful in explaining the issue with my car and the price and process to fix the problem. Also arranged for me to change my electric loaner car for a gasoline powered vehicle when he realized that the service would take a few days to get the parts needed. More

Report | Print

Always happy with my experience. The service went smoothly and quick. Dennis always kept me in the loop and always is so great! The service went smoothly and quick. Dennis always kept me in the loop and always is so great! More

Report | Print

Service was efficient, hospitable and completed in a timely manner. When my car was returned found to be thoroughly cleaned and furnished to my liking. I especially want to give my thanks towards Dennis timely manner. When my car was returned found to be thoroughly cleaned and furnished to my liking. I especially want to give my thanks towards Dennis that took great care of us! More

Report | Print

Ira Lexus in Danvers, MA has the best service department. My service advisor Dennis is amazing. Top notch customer service! My service advisor Dennis is amazing. Top notch customer service! More

Report | Print

Everyone is always courteous and service is prompt and professional. Updates are provided as you wait. There is an option to take a vehicle for the duration. But the waiting area is pleasant and clean. professional. Updates are provided as you wait. There is an option to take a vehicle for the duration. But the waiting area is pleasant and clean. The complimentary car wash is much appreciated! Thank you for great service. More

Report | Print

Everyone treated me as if I was their most important customer. Whether it was making my appointment dropping my car off or arranging for my loaner. Service he is fantastic. Let me know when additional r customer. Whether it was making my appointment dropping my car off or arranging for my loaner. Service he is fantastic. Let me know when additional repairs were needed. Service is exceptional. More

Report | Print

Fantastic service department - kept me informed, work done quickly, and the vehicle was spotless when returned to me. done quickly, and the vehicle was spotless when returned to me. More

Report | Print