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Denis Fidalgo
Denis Fidalgo at Napoli Kia
Refer Me

Denis Fidalgo | Page 3

Sales & Leasing Consultant

Napoli Kia

241 Boston Post Rd
Milford, CT 06460

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4.6
129 Reviews

Dealership Experience

11 yrs, 6 mos

Industry Experience

11 yrs, 6 mos

Languages Spoken

Portuguese Portuguese

Spanish Spanish

4.6

129 Reviews

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129 Reviews of Denis Fidalgo

October 05, 2023

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Employee Rating

The words the service was great and the people at the desk was very helpful. More

by MALIKABROWN
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Recommend Dealer
Yes

Other Employees Tagged: Dennis

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Oct 06, 2023

Napoli Kia responded

Thank you for the positive review of Napoli Kia, Malika!

September 30, 2023

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Employee Rating

GREAT EXPERIENCE! THANK YOU FOR EVERYTHING. I WILL RECOMMEND TO ALL MY FRIEDS. THANKS AGAIN GINO More

by GINO6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Dimatteo, Ira Osu, Mike Haverl, Trevor Sabia, Jennifer Rios, Curtis Smith Jr., Alex Iribarren

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Oct 02, 2023

Napoli Kia responded

Thank you for the fantastic review, Gino! We appreciate you recommending our Napoli Kia team to your friends and look forward to serving you again in the future!

September 17, 2023

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This is the best dealership we have ever experienced in our 15 years driving. Thank you More

by AngelB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Dimatteo, Scott Haverl, Salvatore Liuzzo, Ira Osu, Mike Haverl, Trevor Sabia, Jennifer Rios, Curtis Smith Jr., Alex Iribarren

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Sep 18, 2023

Napoli Kia responded

We really appreciate you taking the time to leave Napoli Kia this awesome review, thank you!

September 15, 2023

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I told them upfront my price range and what I was looking for..when I came in they began to show me cars in my price range and what I was looking for More

by crystallopes
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Maurice Moody

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Sep 18, 2023

Napoli Kia responded

We're glad to know that our team at Napoli Kia was able to meet your needs and expectations. It's always a pleasure helping you find the right car within your budget! Thanks for sharing this positive review with us.

September 10, 2023

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Employee Rating

Excellent in all areas. They worked hard to get the car I wanted and could afford! More

by chocolatemacroni
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Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Scott Haverl, Ashley Power, Salvatore Liuzzo

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Sep 13, 2023

Napoli Kia responded

Thank you for leaving us this five-star review and shout out to our team at Napoli Kia. We appreciate it!

September 09, 2023

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Your phone system is terrible it took me two days to finally make a appointment I would go into this young ladies mailbox and never got a response I have been a customer of Napoli motors for years you h More

by GANGIRALPH
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ashley Power, Salvatore Liuzzo

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Sep 12, 2023

Napoli Kia responded

Ralph, I'm sorry to learn about the difficulties you've had with our phone system. We value your loyalty and want every interaction to be smooth for you. Your feedback is crucial in helping us improve this aspect of our service. Please reach out directly so we can discuss this further and ensure a better experience moving forward. Thank you, Ruben Burgos - Service Mgr - 203-787-5850

August 30, 2023

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Terrific! Curtis our salesman was great, and Mr.Napoli always runs a clean ship. Totally recommend. More

by mrothberg5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dave Dimatteo, Ira Osu, Mike Haverl, Trevor Sabia, Jennifer Rios, Curtis Smith Jr., Alex Iribarren

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Aug 31, 2023

Napoli Kia responded

Thank you for the 5-star rating! We're pleased that Curtis provided you with a great purchase experience during your visit. We appreciate your recommendation and see you again! Enjoy your new ride!- The Napoli Kia Team

August 28, 2023

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Employee Rating

Things went smoothly. The car was priced fairly so I didn’t haggle. Car was detailed very well. Denis was a pro. More

by cedilla0_scuba
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Aug 28, 2023

Napoli Kia responded

Thank you for the 5-star rating! We're happy to know that your experience with Denis and our team at Napoli Kia went smoothly and you found our pricing fair. We appreciate your kind words and hope to see you again! Enjoy your new car!

August 11, 2023

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Employee Rating

Great service. Thank you Denis Fidalgo for being so helpful and taking the time to answer my questions! More

by ady_lpz
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Workmanship
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Recommend Dealer
Yes
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Aug 14, 2023

Napoli Kia responded

Hey Ady, we're delighted to hear that Denis was able to provide you with great service at Napoli Kia. We appreciate your feedback and see you again! Have a great ride!

August 09, 2023

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Employee Rating

Dennis Fildago his a good salesperson and professional. Dennis is a good salesperson n understandible More

by ANA.CONCEPCION2000
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Haverl, Jennifer Rios

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Aug 10, 2023

Napoli Kia responded

We're glad to know you had a positive experience with Dennis at Napoli Kia! We always aim for professionalism and understanding. Thanks for your review!

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